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Using Gamification to Sell Guestroom Upgrades
December 6, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Selling room upgrades is a vital tactic for generating incremental revenue and filling unused...
Measuring and Incentivizing Front Desk and Reservations Upselling
September 20, 2017
By Doug Kennedy
Chances are that like most hoteliers this time of year you are busy formulating your financial game plan for 2018. If so, I’m pretty...
UpsellGuru to Further Maximize Upsell Opportunities for Partner Hotels in the U.K.
November 15, 2016
London, UK – The 132-bedroom resort Cameron House has partnered with UpsellGuru to generate greater revenues and higher guest satisfaction. The 5...
Nine Ways to Build Trust and Win the Sale
October 12, 2016
by Dr. Dennis Rosen
What are you doing to build trust in the mind of your customers? Building trust is one of the best ways to increase sales of product and...
Upselling: Icing on the Revenue Management Cake
October 5, 2016
by Don Urbahn, Vice President Revenue Management, New Castle Hotels & Resorts
Have you ever been pleasantly surprised to find your favorite dessert hiding...