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PolyU Study Finds How Hotel Loyalty Programmes Can Boost Brand Relationship Quality
February 28, 2018
Well-designed hotel loyalty programmes can increase members’ satisfaction and improve the quality of their relationships with the associated brands,...
PolyU Study Finds Focus on Accessibility Key to Exhibition Market Development
December 27, 2017
When choosing whether to attend an exhibition, exhibitors will go almost anywhere there is potential for successful business but visitors prefer destinations...
The Honourable Sir Michael Kadoorie Bestowed SHTM Lifetime Achievement Award
September 25, 2017
The Honourable Sir Michael Kadoorie, GBS, L.L.D.(Hon), DSc(Hon), Commandeur de la Légion D’Honneur, Commandeur de L’Ordre des Arts et des...
PolyU Establishes Kwok Hospitality Awards at School of Hotel and Tourism Management
September 19, 2017
The Hong Kong Polytechnic University (PolyU) is pleased to have received support from the Kwok Scholars Association (KSA) for the establishment of Kwok...
PolyU Study Finds Room Attribute Preferences Vital to Hotel Profit Maximisation
September 14, 2017
Hotel managers need to understand the value that customers place on particular room features and charge for them accordingly, argue Dr Lorenzo Masiero of the...
PolyU Releases Report on 2016 Tourist Satisfaction and Tourism Service Quality Indices
September 12, 2017
The 2016 PolyU Tourist Satisfaction Index (PolyU TSI) and Tourism Service Quality Index (PolyU TSQI) show general increases compared with the 2015 results,...
PolyU School of Hotel and Tourism Management Scholar Conferred Endowed Professorship
September 5, 2017
Endowed by the Victoria Park Hotels Limited, Professor Haiyan Song, Associate Dean of the School of Hotel and Tourism Management (SHTM) of The Hong Kong...
3rd Global Tourism & Hospitality Conference Hosted by School of Hotel and Tourism Management to Celebrate PolyU’s 80th Anniversary
June 13, 2017
3rd Global Tourism & Hospitality Conference
hosted by School of Hotel and Tourism Management to celebrate PolyU’s 80th Anniversary
The School of...
PolyU Study Finds Package Tours Limit Tourist Satisfaction
April 26, 2017
Package tours can result in low tourist satisfaction even though they are economically advantageous, according to a recently published study done by Assistant...
PolyU Study Finds Social Media Critical for Overseas DMOs in China
March 29, 2017
Overseas destination marketing organisations (DMOs) wanting to improve their marketing strategies in China should consider expanding their social media...
PolyU Study Finds Chinese Hotels Must Act on OTAs
February 13, 2017
13 February 2017 - Hotels in China have “little negotiating power” with online travel agents (OTAs) and could do more to resist their increasingly...
PolyU Study Finds Context is Key for Mobile Travelers
November 29, 2016
With travellers’ behaviour becoming ever more dynamic and socially connected through the use of mobile technology, tourism practitioners stand to benefit...
PolyU Launches Online MicroMasters in International Hospitality Management
November 3, 2016
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is pleased to announce a MicroMasters programme in...
PolyU Study Finds Hong Kong to Feel Pressure from China’s Free Trade Zones
October 31, 2016
The further development of China’s new free trade zones (FTZs) is likely to affect Hong Kong’s tourism industry in various ways, according to Ph.D....
PolyU Study Finds Internet Travel Planning at Saturation Point in US
August 16, 2016
Use of the Internet for travel planning in the US market has reached saturation point but there are still opportunities for growth, according to Dr Dan Wang of...
PolyU’s SHTM and TCEB Signed MOU to Promote Educational and Research Collaborations in MICE Industry
May 26, 2016
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and Thailand Convention and Exhibition Bureau (TCEB) have...
School of Hotel and Tourism Management Successfully Hosted Student-Run International Conference
May 25, 2016
Fifty-three undergraduate students from the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) formed an organising...
APacCHRIE Bestowed Lifetime Achievement Award on Celebrated Hotelier Chanin Donavanik
May 17, 2016
17 May 2016 - Mr Chanin Donavanik, Vice Chairman and Chairman of the Executive Committee of Dusit International, received the inaugural APacCHRIE Lifetime...
PolyU Study Finds Online Tourist Photos Present Ideal Selves
May 12, 2016
12 May 2016 - Tourists deciding what photographs to take and share with others are engaging in impression management involving the presentation of an...
PolyU School of Hotel and Tourism Management Successfully Held 10th International Forum on China Hotel Brand Development cumAsia-Europe Forum for World Hospitality and Tourism Education
April 26, 2016
26 April 2016 - Co-organised by the Tourism Administration of Guizhou Province, School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic...