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What’s the Value of Hotel Loyalty Programs?
May 4, 2018
By Stuart Pallister
While hoteliers grapple with how to win over that ‘notoriously disloyal’ generation, the millennials, what’s the value...
Hotels Have a Growing Guest Loyalty Problem … and They May Not Even Know It
May 3, 2018
By Terri Miller
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of...
Agilysys and Xuvi Announce Strategic Partnership to Offer Hospitality Customers Immersive Data Analytics and Revenue Optimization
January 29, 2018
Agilysys Customers to Benefit from Analytics Using Big Data and Artificial Intelligence with New Technology Integration
ALPHARETTA, GA and LAS VEGAS, NV...
Duetto Announces Revenue Strategy Partnership with Jamaica’s Half Moon
September 19, 2017
Agreement to Deploy Multiple Applications Builds Momentum in Caribbean Luxury Market
Montego Bay, Jamaica, 19 September, 2017 — Duetto, the hospitality...
Other Methods of Garnering Guest Loyalty
May 22, 2017
by Frances Kiradjian
We all know the power of loyalty in the hospitality industry, as our most valued guests are those who stay over and over again. One...
Angry Guests Can Still Become Loyal!
January 6, 2016
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca)
Angry guests with insurmountable problems; we’ve all encountered them. Rivalry, opposition,...