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Tag : guest experience

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Voice of the Guest: How Data Informs the Hotel Guest Experience

July 12, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs What makes an exceptional guest experience? This is the question hoteliers find...

Enhancing Your Coffee Service With Ten Tips

July 11, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) One of the most important elements of a modern hotel property is its coffee service, both within the...

The Hotel Business Rebuilds Servuction

July 10, 2018

By Georges Panayotis What if it was all for nothing? What if living an unforgettable stay experience, which one will absolutely want to repeat, depended only...

Five Real Ways to Personalize the Guest Experience

July 2, 2018

In spite of the impressive growth of loyalty programs and the stacks of membership cards we all have in our wallets, travelers don’t want to be just a...

Guestware Delivers the Personal Touch for Radisson Blu Hotel, Bucharest

July 2, 2018

Rapid Response to Guest Requests, Pre-Arrival Guest Detail Reports, Operations SMS Communications Give Radisson Blu, Bucharest Staff Power Tools for Guest...

Three Ways the Customer Experience is Influencing Hospitality Design

June 25, 2018

By Andrew Simmons, hospitality studio director at Nadel Architects At a staggering 56 million, millennials are the largest portion of the U.S. workforce and...

Hoteliers Guide to Finding and Eliminating Bedbugs

June 21, 2018

by Raymond Web Managing a hotel is a huge task and comprises of numerous activities. There can be many instances where you may hit the panic button —...

Hotel Live Chat Instant Gratification Wins Every Time

June 20, 2018

PARSIPPANY, NJ – June 20, 2018 - There’s a lot of debate about the best way to handle the huge influx of guest messages happening through private...

Callaway Resort & Gardens Relies On Guestware Rapid Response for Asset Protection, Guest Service

June 19, 2018

At HITEC in Houston Visit Guestware in Booth #1118 JUNE 18-21, 2018 George R. Brown Convention Center Full-Service Golf and Spa Destination Taps Guestware...

You Want to Enhance the Guest Experience - So How Do You Know What’s Wrong With It

June 19, 2018

By Pierre Boettner, CEO, hospitalityPulse Enhancing the guest experience seems to be on every hotel executive’s mind these days. There isn’t a...

KEYPR Launches KEYPR TV, the Most Advanced Casting Solution in Hospitality

June 18, 2018

In partnership with Nevaya, KEYPR provides hotel guests with the most comprehensive, hassle-free TV casting available today Los Angeles, CA (June 18, 2018) --...

Cloud5 Partners With Routier to Add Customized Engagement Software to Its Communications Platform

June 18, 2018

Leader in hospitality communications adds innovative guest engagement to its HSIA product suite HOUSTON, June 18, 2018 (HITEC 2018, Booth #2519)  —...

Angie Hospitality and INTEREL Collaborate to Drive Voice-based Guest Room Controls

June 18, 2018

Dubai – June 18, 2018 – INTEREL, the award-winning provider of hospitality guest room management solutions, and Angie Hospitality, creator of...

Guest Facing Chat and Task Management All-In-One at HITEC Houston With Guestware

June 14, 2018

At HITEC in Houston Visit Guestware in Booth #1118 JUNE 18-21, 2018 George R. Brown Convention Center Learn Why Guests Prefer Both SMS and App to Communicate...

Koridor Announces New Hotel Room Self-Selection Platform: MyRoom

June 14, 2018

Technology Pioneers Next Generation of Personalization for Global Hotel Industry, Starting with the Room Selection Process ATLANTA – June 14, 2018...

Cloud5 Introduces the Hospitality Dashboard Experience (HDX) at HITEC 2018 Booth #2519

June 14, 2018

Innovative “Dashboard of Dashboards” Concept Leverages Automation and Self-Healing Network Technology to Proactively Manage the Guest Experience...

3 Key Themes to Watch at HITEC 2018

June 12, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs The elite of the hospitality industry is set to descend upon one of the most exciting...

Headspace and KEYPR Partner to Deliver Guided Meditation App to Hotels

May 30, 2018

Collaboration brings popular app-based meditation to millions of hotel guests through the KEYPR hospitality platform Los Angeles, CA (May 30, 2018) -...

The Shared Hotel Room

May 22, 2018

by David Goldstone Airbnb and other “shared economy” businesses have raised the bar for travel providers who wish to deliver personalized, truly...

Scribd and KEYPR Partner to Deliver Digital Library to Hotels

May 17, 2018

Collaboration brings Scribd’s unlimited reading subscription service to hotel rooms via the KEYPR hospitality platform LOS ANGELES (DATE) —...

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