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Tag : guest experience

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Hoteliers Guide to Finding and Eliminating Bedbugs

June 21, 2018

by Raymond Web Managing a hotel is a huge task and comprises of numerous activities. There can be many instances where you may hit the panic button —...

Hotel Live Chat Instant Gratification Wins Every Time

June 20, 2018

PARSIPPANY, NJ – June 20, 2018 - There’s a lot of debate about the best way to handle the huge influx of guest messages happening through private...

Callaway Resort & Gardens Relies On Guestware Rapid Response for Asset Protection, Guest Service

June 19, 2018

At HITEC in Houston Visit Guestware in Booth #1118 JUNE 18-21, 2018 George R. Brown Convention Center Full-Service Golf and Spa Destination Taps Guestware...

You Want to Enhance the Guest Experience - So How Do You Know What’s Wrong With It

June 19, 2018

By Pierre Boettner, CEO, hospitalityPulse Enhancing the guest experience seems to be on every hotel executive’s mind these days. There isn’t a...

KEYPR Launches KEYPR TV, the Most Advanced Casting Solution in Hospitality

June 18, 2018

In partnership with Nevaya, KEYPR provides hotel guests with the most comprehensive, hassle-free TV casting available today Los Angeles, CA (June 18, 2018) --...

Cloud5 Partners With Routier to Add Customized Engagement Software to Its Communications Platform

June 18, 2018

Leader in hospitality communications adds innovative guest engagement to its HSIA product suite HOUSTON, June 18, 2018 (HITEC 2018, Booth #2519)  —...

Angie Hospitality and INTEREL Collaborate to Drive Voice-based Guest Room Controls

June 18, 2018

Dubai – June 18, 2018 – INTEREL, the award-winning provider of hospitality guest room management solutions, and Angie Hospitality, creator of...

Guest Facing Chat and Task Management All-In-One at HITEC Houston With Guestware

June 14, 2018

At HITEC in Houston Visit Guestware in Booth #1118 JUNE 18-21, 2018 George R. Brown Convention Center Learn Why Guests Prefer Both SMS and App to Communicate...

Koridor Announces New Hotel Room Self-Selection Platform: MyRoom

June 14, 2018

Technology Pioneers Next Generation of Personalization for Global Hotel Industry, Starting with the Room Selection Process ATLANTA – June 14, 2018...

Cloud5 Introduces the Hospitality Dashboard Experience (HDX) at HITEC 2018 Booth #2519

June 14, 2018

Innovative “Dashboard of Dashboards” Concept Leverages Automation and Self-Healing Network Technology to Proactively Manage the Guest Experience...

3 Key Themes to Watch at HITEC 2018

June 12, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs The elite of the hospitality industry is set to descend upon one of the most exciting...

Headspace and KEYPR Partner to Deliver Guided Meditation App to Hotels

May 30, 2018

Collaboration brings popular app-based meditation to millions of hotel guests through the KEYPR hospitality platform Los Angeles, CA (May 30, 2018) -...

The Shared Hotel Room

May 22, 2018

by David Goldstone Airbnb and other “shared economy” businesses have raised the bar for travel providers who wish to deliver personalized, truly...

Scribd and KEYPR Partner to Deliver Digital Library to Hotels

May 17, 2018

Collaboration brings Scribd’s unlimited reading subscription service to hotel rooms via the KEYPR hospitality platform LOS ANGELES (DATE) —...

KEYPR and Dow Jones Partner to Deliver The Wall Street Journal to Hotels

May 10, 2018

Collaboration brings WSJ’s full digital content to hotel guests via KEYPR’s hospitality platform LOS ANGELES, CA (May 10, 2018) —...

Please Use the “F” Word!!

May 8, 2018

By Roberta Nedry Relax! Not that ‘F’ Word! This ‘F’ stands for Feelings, which are critical to any service interaction or guest...

Washington Court Selects KEYPR as Exclusive Guest Experience Technology Partner

April 20, 2018

Luxury Capitol Hill hotel goes live with the KEYPR platform, bringing the latest technology to guests and staff Los Angeles, CA (April 20, 2018) --...

Intelity Solutions Helping Hotels Achieve Higher AAA Diamond Ratings

April 17, 2018

Recent updates to AAA Diamond Rating Guidelines reflect the importance of connecting travelers and hoteliers via mobile technologies such as mobile apps,...

Factors Driving Hotel Wellness, Asset Management and Revenue

April 17, 2018

By Mia A. Mackman  This article reveals how spa and wellness aspects are disseminated throughout the whole guest experience, and how wellness...

Why A Mobile App May Be Key to Designing a Better Guest Experience

April 5, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs When was the last time you used an app? Today? An hour ago? A few minutes ago? For...

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