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Tag : guest experience

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IDScan.net Announces Partnership With Hospitality Software Company Cloudbeds

February 19, 2019

New “Check-In” Bundle Enhances Guest Experience and Property Operations IDScan.net, a leader in ID scanning and verification, has partnered with...

The Hotel Amenities Travelers Really Want

February 13, 2019

By Kacey Bradley In the hospitality industry, there seems to be a disconnect between what hotels think guests want, what guests think they want and what they...

The Hidden Benefits of Tasting Events

February 13, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Finding myself away at a mountain resort for a food and wine festival last year, it was the perfect...

Arizona Biltmore, A Waldorf Astoria Resort, Partners With Plum to Bring On Demand In Room Wine By the Glass to Guests

February 7, 2019

Palo Alto, California (FEBRUARY 7, 2019) - Plum, the hospitality industry’s revolutionary new wine by the glass appliance, announced today that Arizona...

The New Era of Personalization: The Hyperconnected Guest Experience

February 5, 2019

By Jos Schaap CEO and Founder – StayNTouch With the onset of 2019, we’ve stumbled upon a rather interesting (albeit, integral) crossroads in the...

The State of Voice for 2019

February 4, 2019

Did you know that voice technology has been adopted faster than nearly any other technology in history? Over the last year, we've seen a tremendous...

When Does the Guest Experience Start?

January 23, 2019

By Mark Lewis-Brown, President & CEO of Vertical Booking USA Think back to your last trip and the happiness, excitement and anticipation that you felt...

Tackle Guest Experience Like a Pro, This Super Bowl

January 22, 2019

By Divya Bhat With Aerosmith, Ludacris, Cardi B, Maroon 5 and the likes setting the scene, the city of Atlanta is all set to host the Super Bowl 2019....

Virgin Hotels Ramps Up Customer Experience Marketing and Personalization Through Partnership With Local Measure

January 17, 2019

New York and Sydney – 18 January, 2019 – Virgin Hotels, one of the most loved consumer brands, has implemented new Wi-Fi infrastructure at its...

Major Trends to Watch for at HSMAI NY Conference

January 17, 2019

By Raj Singh, CEO, Go Moment As I think about what to get excited about at HSMAI’s Digital Marketing Strategy Conference 2019 taking place later this...

The Modern Guest Experience & How Hotels Can Achieve It in 2019

January 17, 2019

By David Millili, CEO of Runtriz Remember when the first hotel websites came online? It was 1994 and Hyatt was among the first chains to launch one. There...

St. Regis First Hotel in Washington, D.C. Metro to Feature Plum In-Room Wine By-the-Glass Amenity

January 16, 2019

Palo Alto, California (January 16, 2019) - Plum, the hospitality industry’s revolutionary new wine by-the-glass appliance, today announced that the St....

You Can’t Get Anything for Twenty Bucks These Days

January 10, 2019

By Georges Panayotis While we've been relatively spared the hardship of winter's cold weather, 2019 has nevertheless sprung up. So what should we wish...

2019: The Year of Connectivity

January 10, 2019

If there’s one buzzword for the hospitality industry this year, it’s “connectivity.” Hoteliers are helping travelers feel more...

OpenKey Projects Issuance of 100,000 Mobile Keys Monthly

January 8, 2019

Industry watches closely as mobile key usage skyrockets with popular platform DALLAS (January 8, 2019) - OpenKey, the industry standard for universal mobile...

INTERVIEW: Christian Clerc, Director of Worldwide Hotel Operations, Four Seasons Hotels

December 26, 2018

By Stuart Pallister Ask hoteliers what their priority is and, publicly, most are likely to come up with a stock phrase like ‘delighting guests’,...

The ROI of Exceeding Guest Expectations

December 18, 2018

By Adam Hoydysh, Vice President of Hotel Sales at Plum When we speak to modern guest expectations, a number of considerations come to mind. The mobile...

How Art Can Grow Hotel Revenues

December 5, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Using artwork to differentiate your property is hardly a task to put off for later as you can achieve...

Sabre Signs Technology Agreement with ALICE to Offer Rich Suite of Additional On-Site Hotel Operations Capabilities to its Sabre Hospitality Solutions

November 27, 2018

ALICE, the premier hospitality operations platform, today announced an enhanced technology agreement with Sabre, the leading technology provider to the global...

Volara - the Voice Hub for the Hotel Industry - Speaks Directly to Guest Privacy, Hotel Data Protection

November 27, 2018

8 critical questions to ask before choosing a voice technology partner New York — November 27, 2018 — Voice technology is disrupting hotel...

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