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Tag : guest communication

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Award-Winning Opus Hotel Selects Ivy Smartconcierge to Exceed Guest Expectations

December 6, 2018

Luxury lifestyle property partners with Go Moment’s game-changing AI-driven messaging platform to deliver frictionless services to guests while...

Runtriz and Glympse Join Forces to Offer Smart Shuttle Tracking for Hotels and Guests

December 6, 2018

Partnership delivers a seamless solution to help guests connect with their complimentary ride and keeps hotel staff informed LOS ANGELES, CA (December 6,...

Hotel Guest Experience Innovator Go Moment Celebrates Record-Breaking Year

November 27, 2018

Multiple year-over-year achievements racked-up by the AI-based solutions provider and its marquee hotel smartconcierge product, Ivy SANTA MONICA, CA (NOVEMBER...

Getting to the Core of It: What Plate Tectonics and Guest Engagement Have to Do With Each Other

November 19, 2018

By David Millili The hotel industry has talked ad nauseam about what guest engagement means, how it looks, what the methods should be. We know that...

Continuing the Post-Stay Relationship

September 19, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) How do you spur past guests to return to your property or, at the very least, interact with a member of...

ALICE and the Government of Puerto Rico Create the Ultimate Traveler’s Experience Platform: “My Puerto Rico” Redefines Hospitality and Elevates the Visitor’s Experience

August 22, 2018

My Puerto Rico Campaign Overview 3 min 32 sec video “My Puerto Rico” will revolutionize the local industry by becoming the first tourism...

Chief Concierge of The Jung Hotel and Residences, Claudette Breve, Believes Those in the Industry are Born to Serve

August 9, 2018

ALICE spoke with Chief Concierge of the Jung Hotel and Residences of the New Orleans Hotel Collection, Claudette Breve, about the impact of technology on the...

Eli Gerard Is ALICE’s Director of Sales for Mexico

August 6, 2018

ALICE, the hospitality industry's leading operations technology, celebrates Eli Gerard as Director of Sales for Mexico, overseeing hotel partners in Mexico...

Les Clefs d’Or Member, Laura Cunningham, Shares Her Thoughts on the Opportunities, Challenges, and the Future of the Concierge Industry

July 15, 2018

ALICE sat down with Les Clefs d'Or member and Chief Concierge of The Dewberry in Charleston, Laura Cunningham, to discuss the current opportunities and...

Hotel Internet Services Releases New BeyondTV Features to Enhance Guestroom Entertainment and Revenue Potential

June 18, 2018

CLEARWATER, Fla. — June 18, 2018 — Hotel Internet Services (HIS) has unveiled a series of new technology enhancements to its popular BeyondTV...

Routier Helps Hotels Provide Real-Time Solutions for Real-Time Issues So That They Don’t Become Permanent Problems

June 7, 2018

Innovative new technology empowers hotels to resolve issues quickly before guests share their complaints with the world New York, June 7, 2018 –...

Texting Guests Is About to Be a HUGE Legal Liability That Can Cost a Hotel 4% of Its Annual Revenue

May 4, 2018

By Einar Rosenberg Every GM knows the equation for implementing new hotel services. Benefit must be greater than the cost. In 2017, the most popular new...

ALICE to Showcase Their Products and Speak About the Future of Connected Hotel Operations at Maestro User Conference

April 19, 2018

ALICE, the hospitality industry’s leading operations platform, will be showcasing its complete suite of hotel management and guest engagement products at...

ALICE Named a “2018 Best Place to Work in Hotel Tech”

February 13, 2018

ALICE is excited to share it has been named a ‘2018 Best Place to Work in Hotel Tech’ by HotelTechReport, for creating and maintaining a culture...

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