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Tag : front desk upselling

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Measuring and Incentivizing Front Desk and Reservations Upselling

September 20, 2017

By Doug Kennedy Chances are that like most hoteliers this time of year you are busy formulating your financial game plan for 2018. If so, I’m pretty...

Nine Ways to Build Trust and Win the Sale

October 12, 2016

by Dr. Dennis Rosen What are you doing to build trust in the mind of your customers? Building trust is one of the best ways to increase sales of product and...

TSA Partners with Movenpick Hotel Riyadh on a Comprehensive Upselling Program

April 18, 2016

TSA Solutions Supports the Hotel to Drive Revenue, Guest Satisfaction, and Front Desk Upselling Efficiency – the Partnership Accelerates TSA’s...

TSA Enables Marriott Moscow Novy Arbat to Achieve Close to 4% RevPar Impact in Less than Two Months

February 9, 2016

TSA Solutions Upsell Programs Support the Hotel with Dramatic Increases in Revenue, Conversion, and RevPAR MOSCOW — February 9, 2016 . . . Continuing...

TSA Solutions Supports the Hotel Atlantic Kempinski Hamburg to Enhance its Upsell Revenue, Promote Guest Satisfaction and Motivate Front Office Teams

January 13, 2016

The 221-Room Hamburg Property Becomes the Third Kempinski Hotel in Germany to Partner with TSA Solutions, Which Now Has 27 Hotels in Germany and more than 50...

TSA Solutions Partners with PHG to Add Meritage Collection Hotels to its North American Portfolio

November 23, 2015

TSA’s Front Desk Upselling makes an immediate impact to drive ancillary revenue and guest service at iconic California properties New York—...

Your Front Desk Team Is Key to Meeting Your ADR Goals in 2016

November 10, 2015

By Doug Kennedy November 10, 2015 If you are like most hoteliers, chances are that this time of year you have just about completed your budget for...

TSA Solutions Helps IHG Hotels in Key U.S. Markets

November 3, 2015

Generate Upsell Revenues, Increase Guest Satisfaction & Motivate Front Office Teams  MINNEAPOLIS, MN — November 3, 2015 . . . Continuing...

TSA Solutions Grows Rapidly by Helping Hotels Boost Revenues through Strategic Upselling

October 7, 2015

Now with presence on four continents, the upselling leader has close to 1,000 hotel partners in 70 countries, as its Front Desk Upselling (FDU) program...

TSA Solutions Adds the Tangla Hotel Beijing to its Growing Portfolio of Over 100 Hotels in China

July 23, 2015

BEIJING — JULY 23, 2015 — TSA Solutions, the worldwide leader in hotel upselling solutions, expanded its portfolio of hotel customers in China...

Chelsea Hotel Toronto Doubles Upsell Revenue After Implementing TSA Solutions’ Front Desk Upselling

May 27, 2015

Front desk management and team members attribute additional $150,000 in annual revenue to enhanced TSA upselling strategies MINNEAPOLIS- MAY 27, 2015 - TSA...

Front Desk Training Can Help Secure More Direct Bookings

February 4, 2015

By Doug Kennedy  February 4, 2015  As hotel managers look to reduce the costs of customer acquisition by focusing on direct bookings, one often...

Study Confirms Front Desk Upselling’s Role in Boosting Guest Satisfaction & Reputation for Hotels

December 17, 2014

Joint study conducted by TSA Solutions, Brand Karma and Shangri-La Hotels and Resorts reveals definitive link between successful front desk upselling and...

TSA Solutions Maximizes Revenue, Guest Satisfaction and Employee Performance at La Réserve Genève

July 1, 2014

5-star Swiss property claims top spot among European hotels for incremental RevPAR percentage from upselling, after implementing TSA Solutions' Front Desk...

TSA Solutions Training Triples Rate of Room Upselling at Courtyard by Marriott Hong Kong Sha Tin

March 14, 2014

Midscale property benefits from TSA Solutions' industry-leading training methodologies and staff performance reporting technology Hong Kong- March 14, 2014 -...

TSA Solutions Helps Hotel Missoni Kuwait Grow RevPAR By 7.2% in First Month

January 6, 2014

To maximize guest satisfaction, luxury Middle East property implements TSA's industry-leading hotel front-desk upselling training and technology solutions...

Hospitality Upselling Specialist TSA Solutions Launches Corporate Dashboard Functionality

December 9, 2013

Leading provider of revenue-enhancing solutions for the global hospitality market adds ROI reporting tool for multi-property portfolios. Minneapolis - December...

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