Total $0.00


Tag : customer communication

Page 1 of 1 pages

At the Front Desk, Voice Inflection Can Change the Entire Meaning of What We Say

October 15, 2018

By Cathy Cook  It has often been said that as much as 80% of communication takes place non-verbally.  It is certainly true that facial expressions...

5 Essential Things to Know About Your Customers, and How You Can Use Them

December 4, 2017

By Benjamin Habbel They’re tech-savvy, experienced-focused and expect a certain level of personalization from booking to check-out. Here are...

Page 1 of 1 pages