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Orlando,
FL – January 11, 2012 – Intelity, creator of
the world’s first fully-interactive guest services interface, will once
again
change the way hoteliers do business with the launch of ICE Instant. With this
introduction not only will hotels, regardless of their size, be able to
create
a
 customized app for guests, but it will be
done at little or no cost via ICEInstant.com.
The user-friendly site
takes hoteliers through a four-step process: sign up, select, submit
and serve
allowing them to sign up; select the information, services
and images
that are best suited to their individual property; submit the data and name their
price; ultimately serve their
guests in a way that
provides them with the control, content and convenience they have come
to
expect. Today’s travelers are spending an average of three hours each day on their smart phones and tablets utilizing apps that meet their needs for airline check-in, restaurant info and now with ICE (Interactive Customer Experience™), hotel services. Upon completion of the ICE Instant process, hoteliers will have created their own version of Intelity’s virtual concierge platform, that will allow their guest to coordinate services such as wake-up calls, transportation requests, turn down services in addition to accessing destination information. By simply downloading the app, guests will have the ability to coordinate these hotel services and more all from the convenience of their personal smartphone or tablet. “Think of it as a trial size of our ICE platform,” said David Adelson, CEO, Intelity.”Now, hoteliers of all sizes and in all countries can gain this competitive edge as they begin the process of developing a customized app for their property.” Providing a guest services solution through a platform they are accustomed to using is quickly becoming the standard. The introduction of ICE to the hospitality industry changed the way in which many hotels and resorts operate. In fact, 85-percent of guests staying at hotels with the software use ICE an average of 11 times during their stays. To date, Intelity has successfully launched 31 hotel apps in the Apple store, more than any other virtual guest services provider, and hoteliers using ICE Instant will find their apps amongst them as well as the Android Market (10 hotel apps) and BlackBerry App World should they select all three devices. To learn more about ICE Instant and begin the process please visit www.iceinstant.com. About Intelity  Intelity, headquartered in Orlando,
Florida,
is the creator of the world’s first fully integrated guest services
platform,
ICE (Interactive Customer Experience™), offering guests more than 30
hotel
services. With integration into all hotel PMS and POS systems, ICE
raises hotel
operational efficiency, reduces costs, builds revenues and increases
guest
satisfaction. Since beginning operations in 2007 the guest self-service
solution has grown exponentially as a pioneer in hospitality
technology. To
date ICE technology can be found on four continents serving almost 500
hotels
worldwide including most major brands and many significant independents
providing guest services via an in-room touch screen (ICE Touch);
smartphone
(ICE Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE
Lobby). ICE
Instant is the new and streamlined trial size version. The ICE platform
has
been recognized industry-wide receiving awards in 2011 for Best
Innovation in
Hospitality Technology from The Wall Street Journal, The Global
Business Travel
Association (GBTA) and Hospitality Technology Next Generation
(HTNG).
Become acquainted with ICE and learn what Intelity’s hotel partners are
saying
on the Intelity website www.intelitycorp.com.
For more
information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on
Twitter
(www.twitter.com/Intelity). |