Taking Four-Star Service to a Five-Star
August 7, 2017
By Stephanie Leger
In service comparison, four-star service will hit all the five senses at a luxury level, but it's taking those five senses to a...
Four Vital Hotel Industry Trends to Watch
August 3, 2017
Hospitality is always changing, and it’s hard to know which trends have real staying power and those that will be obsolete in a few years. From opening a...
Key Pillars of Luxury Hospitality: The Soul
August 1, 2017
By Suzanne Godfrey
In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines key pillars...
Eliminating the Offseason
August 2, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Consider this your quarterly performance audit, but thinking a bit more ambitiously, it is already time...
Guests Checking In With Fake ID’s is on the Rise: Provide Protection for Your Property with Scan2PMS by TTI
How Do You Know?
August 1, 2017 – New York, NY – Reports of guests using fake documents is on the rise. As hospitality properties around...
Historic Hotels of America Announces 2017 Awards of Excellence Nominee Finalists
August 4, 2017
Hotels and Recipients to be Honored at the 2017 Historic Hotels Annual Awards Ceremony and Gala Dinner on September 28 at The Omni Homestead Resort...
How to Be Successful with Google Hotel Ads & Hotel Meta Search
August 17, 2017
By Lisa McCreary | GCommerce Solutions | Search Marketing Manager
We’re breaking down what hotel metasearch means, where it fits into your online...
Why Affordable Luxury Hotel Brands are Heading to Asia
August 14, 2017
By Serene Lim
Yotel and CitizenM might be better known in Europe and the United States but it won’t be long before they become familiar brands in...
Maestro PMS eLearning Simplifies Training, Boosts Staff Productivity for Independents
August 9, 2017
“Anytime” Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations
August 9, 2017...
BENCHMARK’s 2017 Food & Dining Trends: From Farmer Chefs to Sustainable Seafood, Millennials Drive Today’s Culinary Trends
The Woodlands (Houston), Texas, August 2017 … Chefs become farmers, eggs are more edible than ever, the drinks of the ‘20s roar again, onions...
Take Advantage of These Facebook Features for Your Hotel Page
By Nancy Huang
Facebook has made a lot of updates to its business pages lately, releasing new features so fast we almost forget that they’re there....
How This Newly-Opened New York Boutique Creates Relationships With Guests Before They Even Arrive On Property
August 8, 2017
New York, NY -- Newly opened Life Hotel has selected ALICE’s guest text messaging and staff technology to facilitate guest communication and power staff...
Design Your Dream Luxury Hotel Marketing Strategy: 5 Tips for Booking Your Ideal Clients in a Digital World
August 10, 2017
By Maria Harrison
Optimizing your Hotel Internet Marketing to Land Your Ideal Customers
As you pursue your optimal hotel internet marketing strategy for your...
Top 6 Hotel Success Factors
August 29, 2017
By Luigi Major
What makes some hotels more successful than others? It is true that the selection of a site, market, brand, and management team are...
Nobody Asked Me, But… No. 182: Hotel History: Eldridge Hotel (1855)
1. The Eldridge Hotel, (1855), Lawrence, Kansas (48 rooms)
The following historical marker was erected on April 4, 1940 by the Lawrence Rotary Club:...
Hospitality Financial Leadership – Measuring Labor Productivity Part II
By David Lund
In food and beverage, you want to get obsessed about a similar measurement like you do in the rooms division. In F&B it is “hours per...
Twenty-three Benchmark Resorts & Hotels and Gemstone Collection Properties Awarded the Prestigious TripAdvisor® Certificate of Excellence
The Woodlands (Houston), Texas, August 2017 …BENCHMARK®, a global hospitality company, announces that 23 of its properties have been honored with...
Use This Technology to Ensure a Seamless Post-Stay Guest Experience
August 15, 2017
You’re feeling rejuvenated on the tail end of a glorious island getaway, with the hotel quickly receding in your rearview mirror, when panic suddenly...
Market Pulse: Bermuda, the Host Island for CHICOS 2017
By Kristina M. D'Amico
Known for its iconic pink-sand beaches, the island of Bermuda is nestled in the North Atlantic Ocean, just 650 miles east off...
EB-5 Finance Lawyer: Tips to Avoid the 6 Most Common Mistakes Developers Make With EB-5
By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
01 August 2017
EB-5 generates billions of dollars of...
Business Model Innovation: Beyond the Traditional Way of Innovating in Hospitality
August 24, 2017
By Margarita Cruz and Nicole Rosenkranz
Innovations form a significant backbone to an organization’s ability to secure a competitive advantage....
The #1 Rule in Service Excellence: Keep the Customer
By Bryan Williams
United Airlines is now a case study for how not to treat customers. Especially paying customers…who are about to receive the...
HFTP Announces Advisory Council for its Second Annual HITEC Amsterdam in April 2018
Pan-European expert advisors will help plan a cutting-edge education program for the returning hospitality technology conference and exposition, a regional...
CBRE’s 2018 Hotel Industry Outlook Remains Positive with Continued, Albeit Slower, Growth Predicted
August 23, 2017
Atlanta – August 23, 2017 – The U.S. lodging industry will enjoy continued growth in all major metrics in 2018, albeit at a slower pace. ...
The Olympia Companies and SMART Hotels Introduce SOPHY, a New Luxury Boutique Hotel in Chicago’s Hyde Park Neighborhood
Chicago, IL– August 8, 2017. The Olympia Companies, and SMART Hotels are bringing a luxury boutique hotel to the Hyde Park neighborhood of Chicago.