Hotel Online
News for the Hospitality Executive

. Provides Lifeline for Strategy Shift
 at Mexico’s Camino Real Hotels

Winter Springs, Fla. — January 14, 2009 —, the originator of automated online channel management solutions for the worldwide hospitality industry, today announced that their technology was instrumental in the recovery of Mexican hotel chain, Camino Real Hotels, following the recent Swine Flu scare’s devastation on the region’s hospitality industry. Using, the chain was able to quickly execute changes in revenue management strategy that assisted them in stabilizing sales and combating their plummeting occupancy levels.
Even though Camino Real had been using the system for several months before the economic challenges that resulted from the disease outbreak began, it wasn’t until the “storm” passed that Camino Real Hotels realized how the basic fundamentals of the technology -- ease of use, time savings and accuracy -- had helped them to quickly recoup the income they had lost over the preceding weeks.
“As the Swine Flu became more controlled and we knew that we were going to begin seeing renewed interest in our properties, we had to again change strategies in all of our hotels right away,” commented Margarita Puente, E-commerce manager for Camino Real Hotels. “ made it easy to adjust our strategy by allowing us to quickly and accurately update all of our third party channels. I couldn’t imagine being able to accomplish the amount of work that needed to be done in such a short amount of time, prior to having this technology.”
Using, Puente and her staff were able to adjust their rates and allotments quickly, avoiding any additional loss in property income and promptly raising awareness of their properties across all online channels.   

“With, not only were we able to place our properties in the forefront of the minds of potential guests, but we were able to upsell more room categories as travelers continued to show increased interest in Mexico and our resorts,” stated Puente.
Being able to continuously drive sales requires tweaking, testing and examining reports to implement the best possible strategy for a specific property. Once actionable conclusions are reached, they must be implemented quickly, so that new strategies can be evaluated and created. 
“ has the best technology to handle our online revenue management. It has freed up at least 15 hours a week, we are more dynamic in updating our channels, and we’ve been able to take a microeconomic approach to each property’s ability to drive online revenue and adjust accordingly,” continued Puente.
For CEO Ed St. Onge, those remedies are exactly what the doctor ordered. “Recovering from an international scare that enveloped an entire country takes a great amount of work, vision and desire. Camino Real Hotels has done that, and is a model to other companies out there on how to successfully get back in the game following adversity.”

For more information, please contact sales at +1 407.629.0900 (press 1), email or visit
About Camino Real Hotels
Camino Real Hotels, a Mexican hotel chain with over 40 years of experience in the tourism industry, is part of “Grupo Empresarial Angeles”, a 100% Mexican company. Its business branches include health, education, communications, financing and tourism hospitality services. Currently, Camino Real Hotels operates and manages 29 different hotels placed in Acapulco Diamante, Mexico City’s International Airport, Ciudad Juárez, El Paso, Texas, Guadalajara, Guadalajara Expo, Guanajuato, Ixtapan de la Sal, Manzanillo, Monterrey, Nuevo Laredo, Oaxaca, Pachuca, Pedregal – Mexico City, Perinorte – North Mexico City, Polanco Mexico-Mexico City, Puebla, Puebla Angelópolis, Santa Fe – Mexico City, Saltillo, San Luis Potosí, Sumiya Cuernavaca, Tampico, Tijuana, Torreón, Tuxtla Gutiérrez, Villahermosa, Veracruz, and Zaashila Huatulco.
Since introducing the world’s first automated channel management solution in 2002, has remained the undisputed leader in online distribution technology for the global hospitality industry. Today, over 2,600 hotels in 72 countries utilize’s award-winning, advanced channel management software to streamline the distribution of rates and inventory to over 450 forward distribution channels in multiple languages and 168 currencies.'s SaaS web-based platform and mobile friendly solutions are designed to give control of online distribution back to the hotelier, with products dynamic and flexible enough to satisfy properties ranging from 40 to 4,000 rooms. maintains regional offices in Asia Pacific, Europe, Middle East and the America's, in order to provide continuous live support to their clients around the world. For more information, please visit
Editor’s Note: Electronic images for are available by contacting Ryan Marks at Plan A Public Relations & Marketing, Inc.  Phone: 407.905.0608 or e-mail:


Debi Moses
Corporate Director of Sales, Americas
Tel: 407.629.0900, then press 1

Media Inquiries, contact:

Ryan Marks
Plan A Public Relations & Marketing, Inc.
Tel: 407.905.0608


Also See: World Tour Rolls Into Madrid for FITUR 2010 / January 2010

Leading Hotel Chain in Europe, Sol Meliá Selects For Channel Management Automation / December 2009 to Provide Channel Management Solution for Three New Desires Hotels; World’s first web-based channel management solution continues to simplify distribution and fuel expansion for rapidly growing boutique hotel collection / December 2009 Wins Silver Adrian Award for Newly Redesigned Website; is the only travel supplier website to be honored in HSMAI’s 2009 Adrian Awards competition / November 2009 System at American Casino & Entertainment Properties Achieves 100 Percent Yielding Accuracy; Optional system upgrades provide optimization of efficiency / November 2009 Described As Leader in Channel Management By Amsterdam Hospitality; Boutique hotel group claims that pays for itself in efficiency, time savings and maximized revenues / November 2009

Thistle and Guoman Hotels Choose Channel Management Solution For Combined Property Portfolio; Technological advantages, including the integration of booking information, placed ahead of key competitors for the major UK hotel group / November 2009 Launches RoomRez Web Booking Engine; Proprietary solution adds enhanced functionality and seamless integration to channel management, GDS distribution, revenue management and PMS systems / November 2009 to Present Leading Online Distribution Management and Web Booking Engine Solutions at 2009 World Travel Market / October 2009 Provides Complete Distribution Solution For Australian Hotel Group, Metro Hospitality Group; The country's oldest 100 percent Australian-owned and operated hotel chain expands its relationship with to streamline online distribution / October 2009 Gains Followers in The Holy City and Beyond; Charlestowne Hotels uses channel management technology to reach the masses / September 2009

Hotel Abrego Becomes Newest Portfolio Hotels & Resorts Property to Adopt Channel Management Solution; After extensive renovation and expansion, boutique hotel’s management implements proven technology to help drive online reservations / August 2009 Solves Hotel Rate Parity Challenges with Advanced Markup Engine Technology and Companion Reporting Tool; Proprietary distribution technology simplifies the execution of multi-channel online revenue management strategies for global hotel clientele / August 2009 Growing as U.S. West Coast Hotels Add Channel Management Technology; Hospitality travel executive Karen Martin appointed to West Coast sales team / August 2009 and SoftBrands Commence Offering of Integrated Software Suite Through New Global Technology Partnership / July 2009 Expands Technology Offering and Global Presence with Acquisition of HotelProphets; Strategic acquisition deepens scope of proven channel management platform, creating a two way hotel distribution product / June 2009 and Cendyn Agree To Technology Partnership / June 2009 Adds Marketing Reach To High Tech Hoteles’ Expansion; Spanish hospitality group grows two-brands with one technology / May 2009 And Genares Form Technology Partnership / April 2009 And SynXis® Announce Technology Partnership Program / April 2009 to Present Industry Leading Hotel Channel Management Solution at ITB Berlin 2009 / February 2009 Processes 2.1 Million Rate and Inventory Changes in January 2009; Leading channel management solution posts three hundred percent volume increase in year-over-year numbers / February 2009 Integrates With To Provide Direct Reservation Delivery / January 2009 North American Sales Manager Reaches 1,000 Property Milestone; Debi Moses signs her 1,000th property contract as the world's leading channel management solution continues growth trend in North American market / January 2009

Amari Hotels & Resorts Chooses Channel Management Solution; Worldwide customer support and advanced technology place above competition for leading Thai hotel company / December 2008 Appoints Richard Dunbar as Director of Website Relations / November 2008 To Present Industry Leading Hotel Channel Management Solution at 2008 World Travel Market / November 2008 Sales Heat up as Travel Markets Cool; Global economic downturn affects hotels' bottom lines, accelerating demand for third party distribution channels / October 2008 To Present Industry Leading Hotel Channel Management Solution at EyeforTravel’s Travel Distribution Summit North America / September 2008

Avalon Report Partners with; Synergistic new partnership allows users to monitor Web 2.0 sites and track online Consumer Generated Content / June 2008 and Rubicon Form Alliance to Provide Competitive Rate and Channel Management Services; Best-in-breed hotel solutions from market leading competitive rates and channel management providers / June 2008

Synergistic New Partnership Allows Users to Monitor Web 2.0 Sites and Track Online Consumer Generated Content / June 2008

Destination Hotels & Resorts Chooses; Channel management software 'Saves time, seamless and increases sales' / June 2008

Luxe Worldwide Hotels Enjoys the Luxury of's V3 Platform / March 2008

‘We just couldn’t say no to EZ Yield.’ / February 2008

Noble House Hotels and Resorts Continues to Enjoy the Innovation and Simplicity of the EZ V3 Channel Management System / January 2008

Sunstream Hotels and Resorts Continues to Benefit After 5 Years As an EZ Client / December 2007

Charlestowne Hotels Saves Time with EZ Yield / October 2007

Starwood Hotels & Resorts Worldwide Chooses EZ Yield V3 as their Channel Management Solution / August 2007

Greystone Hospitality Chooses EZ Yield for Their Channel Management Needs / June 2007

Ginn Resorts Customizing Channel Management with EZ Yield's New V3 Platform / June 2007

Affinia Hotels Selects EZ Yield for Distinctive Channel Management / May 2007

Listen to Edward St. Onge, Co-founder of EZ Yield, Discuss EZ Yield's New V3 Which Will Take Channel Management to the Next Level / Hotel Online One on One Interview / May 2007

EZ Named Finalist in Travel Industry Association’s New Innovator Award / April 2007

EZ Taps Kim Stephenson to Join the Team as Corporate Director of Operations / March 2007

The Quest is Over for ResortQuest, They Have Discovered! ResortQuest, the nation's leading vacation property management company, has chosen EZ as the solution to its channel management needs / January 2007


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome| Hospitality News | Classifieds| One-on-One|
Viewpoint Forum | Ideas&Trends

Please contact Hotel.Onlinewith your comments and suggestions.