To deliver improved service and enhanced management controls and flexibility, Ramesys (South Plainfield, NJ), a leading provider of enterprise IT solutions to the hospitality and lodging industry for over 25 years, was selected by the boutique 98-room property to install its Entirety PMS. 

“We are a technology-led hotel and want to provide the latest and greatest technology to all of our guests.  We may not be the largest hotel in the area, but technology amenities are one of our unique selling points,” stated Matt Ward, general manager at the property.  “Entirety web reservations will allow our guests to make reservations at their convenience.  We wanted the most flexible system that can cater to whatever we want to do in the next five years.  After researching several solutions, we determined that Entirety has this flexibility,” Ward continued.

The property opted to run Entirety Front Desk together with Web reservations on a local server basis rather than Ramesys’ alternative web hosted server basis. 

Entirety is an advanced Windows web enabled PMS that can be implemented on a traditional local server basis or remote / hosted server deployed over the Internet.  The Entirety solution includes modules to support operations at both the independent property and corporate level; including Web Reservations, Central Reservations (CRes), GDS connectivity, Front Office, Sales and Catering, Customer Relationship Management (CRM), and a myriad of interfaces.

The Pavilion Inn is centrally located in the Salt Lake City Valley.  For more information, call 801-506-8000.

In addition to the Entirety PMS for Windows, the Entirety Enterprise Suite consists of:

• ImagInn Platinum for Linux/Unix
• Entirety Customer Relationship Management (MPower and ImagInn Search)
• Entirety Central Reservations (CRes)
• Entirety Connect for Web Reservations 
• Entirety Direct (integrated web based front desk module)
• Complete Telecommunication Solutions (Mitel and Hitachi PBX, Voice Mail, Call Accounting)
• Full Array of Third Party Property Level Interfaces 

About Ramesys: Ramesys provides single source IT solutions with application software focused on the needs of specific industries supported by a comprehensive range of e-business services. Ramesys has revenues of around $95m and employs over 650 people.  The company offers a comprehensive portfolio of products and services, and, by consistently exceeding customer expectations, has achieved market-leading status in a number of industry sectors.