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NORTHWIND Provides Maestro Users with Business Strategies, Profit-Generating Tools, and Interactive Sessions that Improve Revenue, Operations, and Guest Service Across All Property Departments

Markham, ON - September 25, 2013NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry's leading independent hotel, resorts, and multi-property groups, hosted its 2013 Maestro Users' Group conference in San Antonio, Texas. The event, held at the Hotel Contessa September 16 - 19, was jam packed with interactive sessions, networking opportunities, hands-on labs, partner showcase and best practices to give independent operators tools and strategies to increase online revenue, productivity, guest engagement and profits. Click here to learn more about Maestro’s solutions for profitability and productivity

Maestro integration streamlines all areas of company and property operations 

"Maestro's Users' Conference is a high-value event for Banff Lodging Company. Our team learned operating tips and best practices from NORTHWIND system specialists and Maestro users that will increase our productivity," said Banff Lodging Reservation Manager Cathy Geisler. "We brought three senior managers and a GM to this year's Users' Conference because Maestro touches all areas of our operation. The educational sessions spotlighted new system features and how to use them for a better operation.  We also learned about functionality in the next version and were able to provide input on future services and development. The Wild Wild West Gala night was great fun. NORTHWIND did a good job of balancing work and great evening events."

Maestro gives independents the tools and services to compete successfully with big brands

Brian DeRose, General Manager at the Park Vue Inn in Anaheim, California, said, "My Front Office Manager and I gained valuable information about the newest Maestro PMS updates including Big Picture Data, ResWave2, and Web PRO (Pre-Reg Online)  at the Users' Conference. We are a busy independent property across from Disneyland™ and use Maestro to stay competitive against the major flags in our market. The Maestro enhancements we learned about at the Conference will enable us to manage Park Vue Inn more efficiently. The new online MyMaestro website with training tutorials will make it easy to apply Maestro's new functionality." 

Warren Dehan, President of NORTHWIND-Maestro PMS, said, "It is extremely valuable to meet with our clients and exchange ideas on how Maestro fits their operation now, and how it can expand in the future. We offered this year's Users' Conference specifically to help clients learn everything that Maestro has to offer to help them achieve their revenue and guest service goals. We also worked with users to get insights that will help shape the future of Maestro products and services."

NORTHWIND provided attendees with after-hours Texas-style fun each evening. Monday night's Welcome Reception featured salsa dancing and a mariachi band; Tuesday evening was a Wild Wild West Gala with a country band and a saloon casino; and Wednesday Maestro hosted private riverboat tours of the historic River Walk. 

The Maestro User's Conference included popular hands-on labs and expert sessions that delivered personalized operator education and Q & A forums. NORTHWIND also provided interactive boot camps on new Maestro features, Rates and Yield Management, Guest Loyalty, and Integrated Operations, as well as other topics. Dehan said, "Attendees said they learned a great deal from our sessions and the partner showcase and had a memorable time networking during the evening events.  We want clients to return to their properties energized to make a difference, share their knowledge, and achieve more with their Maestro systems."    

For a demo of the Maestro Property Management Suite featuring the ResWave Booking Engine, please contact NORTHWIND at 1.888.667.8488 or email

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About Maestro Property Management Solution

Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums, and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf, CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge, and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and Web platforms.

About NORTHWIND – Maestro PMS

NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort hotel software technology.  With over 30 years' experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands you need a scalable, flexible PMS that works the way you do.  Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability.

Contact: Ivana Johnston - Sales & Marketing / 905-940-1923 Toll Free: 1-888-667-8488

Contact: Media: Julie Keyser-Squires, APR Softscribe Inc.

Julie(at) / 404-256-5512

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