News for the Hospitality Executive |
Orlando, FL – September 16, 2011 – PUBLIC, conceived by Ian Schrager, is setting out to create an entirely new class of hotel utilizing Intelity ICE (Interactive Customer Experience ™). The deployment of the world’s first interactive guest service technology in the hotel’s 285 spacious rooms provides guests with the power to access and coordinate their hotel needs directly from the convenience of their in-room television, without even so much as picking up the phone. Drawing the best from the luxury segment, boutique hotels and select service, Ian Schrager set out to create a new genre of hotel where everything has been rethought and every original idea updated. The addition of ICE to PUBLIC directly aligns with this vision and has changed the way in which guests search for, order and receive hotel services. The customization of the ICE guest interface is able to reflect PUBLIC’s brand messaging and allows the hotel to fully customize the guest experience. “At the heart of the PUBLIC brand is service and that is what we are able to offer and deliver in an innovative way,” said David Adelson, CEO, Intelity. “ICE not only brings state-of-the-art technology to the guests, but also gives hotels that extra needed competitive edge in the market. In addition, ICE TV virtually eliminates in-room collateral allowing PUBLIC to create an environment consistent with their overall design vision.” About Intelity Intelity, headquartered in Orlando, FL, is the creator of the world’s first fully interactive guest services interface, ICE (Interactive Customer Experience), with a full, real-time backend management tool that measures ROI and integrates into property management and POS systems. Since beginning operations in 2007 the hospitality solutions company has grown exponentially becoming a pioneer in hospitality technology with the deployment of ICE across four continents in more than 5,000 hotels, resorts and timeshares. The customizable interface allows guests to arrange services via an in-room touch screen (ICE Touch); TV (ICE TV); smartphone (ICE Mobile); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE software guest interface and backend management tool have been recognized industry wide earning Intelity the industry’s “Most Innovative Hospitality Technology” award in 2011, in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (www.twitter.com/Intelity). |
Contacts:
For Intelity: Janelle Thadhani/Shannon O’Malley Cheryl Andrews Marketing Communications Tel: (305) 444-4033 [email protected] [email protected] |