Delphi® Sales & Catering Solution
Delphi will be rolled out to over 100 hotels to help increase
sales productivity and the sharing of critical business data
See Newmarket at HITEC
|White Lodging Selects Newmarket International’s Delphi® Sales &
Catering Solution; Delphi will be rolled out to over 100 hotels to help
increase sales productivity and the sharing of critical business data
Portsmouth, NH - June 26, 2007 — Newmarket International, Inc., the leader in sales and catering solutions for the hospitality industry, today announced that White Lodging, a developer, owner and manager of premium brand hotels, will implement Delphi Multi Property Edition® (MPE) across 110 of its hotels nationwide. Delphi MPE, the leading application for automating group sales, catering and event processes, will enable White Lodging to increase sales productivity, share critical business information across its hotels and report on key performance indicators to the hotels’ ownership.
White Lodging’s executive team will utilize Delphi to pull real-time business data into reports, such as rollup pace, profitability and accurate forecasts, and utilize that information to maximize the value of the owner’s assets. Also, for new hotel development, contracts and ownership groups that White Lodging will engage with, they can use Delphi to run diagnostics of a property and have information on hand to assess the hotel’s business needs. In addition, by utilizing Delphi’s centralized database White Lodging will be able to cross-sell and up-sell across its properties.
According to Michelle Rose, Vice President of Sales and Marketing at White Lodging, “As a management company, we need accurate business data in real-time so we can report on it and illustrate results to ownership. With Delphi, we can gain visibility into the business and better assess its strengths and weaknesses to direct our strategies accordingly. As we look to almost double the number of hotels in our management portfolio over the next 3-5 years, Newmarket’s technology will play an integral role.”
Several of White Lodging’s properties are also using eProposal™, a rich-media proposal system. Because of the integration between Delphi and eProposal, a property can send information from Delphi into eProposal and provide a customer with a dynamic proposal instantaneously. This saves time, differentiates a property and creates customer satisfaction.
Kenneth Barnes, Vice President of Information Technology at White Lodging added, “From an IT perspective and enterprise viewpoint, we wanted to consolidate our applications and Delphi MPE helps us to do so. Now, we can maintain one server and leverage our hardware and technology investments across our entire portfolio of hotels. Delphi will also give global access to all the different people who need information from the system at any time.”
“At Newmarket, we understand White Lodging’s unique needs as a management company and we look forward to providing White Lodging with the innovative solutions they need to grow their business,” said Sean O’Neill, Chairman and CEO, Newmarket International, Inc. “It is an exciting time for them as a company and we couldn’t be more pleased about establishing this relationship.”
About White Lodging
Established in 1985 and headquartered in Merrillville, IN, White Lodging is a fully integrated hotel ownership, development and operating company – a recognized leader that has defined and cultivated the ability to achieve consistent, sustainable growth among mid-to large-scale hotels across the country. Their managed portfolio of 115 hotels in fourteen states encompasses representation of the following leading brands: Marriott; Residence Inn by Marriott; Courtyard by Marriott; Fairfield Inn & Suites by Marriott; SpringHill Suites by Marriott; Renaissance; Radisson Hotels; Intercontinental Hotel Group; and Hilton.
About Newmarket International
Newmarket International, Inc. (www.newmarketinc.com) is the leader in delivering sales, group catering and event software solutions to the global hospitality and entertainment industries. Newmarket International’s suite of business solutions can be found in hotels, casinos, restaurants, visitor bureaus, stadiums, meeting arenas and convention centers throughout the world. Newmarket International has over 70,000 users worldwide, with over 8,500 installations in 92 countries. Newmarket International is headquartered in Portsmouth, New Hampshire, with international offices in Barcelona, London, Shanghai, Singapore and Sydney.
Newmarket, Delphi and Delphi Multi Property are the registered trademarks of Newmarket International, Inc. eProposal is a trademark of Cendyn.
|Also See:||Newmarket International Starts the Power Selling Revolution with the Release of Delphi® 9.5; Delphi 9.5 sets a new standard for sales excellence in the hospitality industry / June 2007|
|Hyatt Hotels Selects Newmarket International's Daylight® ASP to Transform its Operations and Enhance Customer Service; Hyatt will integrate Newmarket's® sales and catering solution with its proprietary Envision sales application via an ASP model / June 2007|
|De Vere Collection Leverages Newmarket International's Solutions Across 58 Properties; Leading UK hotel group turns to Newmarket® to optimise its sales, catering and events business / March 2007|
|Newmarket® International's Vice President of Product Development to Present at HTNG 2007; Shawn McGowan to participate in thought leadership program addressing the successes and challenges of service-oriented architecture / February 2007|
|Newmarket's Daylight Customers to Share Insights at NewmarketPLUS 2007 User Conference; Industry professionals to share real-world experiences using Daylight to connect and compete in the hospitality industry / February 2007|
|Industry Professionals to Discuss Competing for the Future of Hospitality at NewmarketPLUS 2007 User Conference; Newmarket International's customers will share how technology enables them to better compete in today's hospitality marketplace / February 2007|
|Prestigious Grecotel S.A. Selects Newmarket’s Delphi™ Multi-Property Edition and Delphi Diagrams; Delphi solution will empower luxury hotel chain in Greece to maximise sales and group business / February 2007|
|Newmarket International to Host 4th Annual User Conference; NewmarketPLUS 2007 will feature insight from Newmarket executives, industry analysts and leading hospitality companies / February 2007|
|Newmarket International Realizes Rapid Growth in Dubai; Region's leading hotels choose Newmarket's sales and catering solutions for competitive edge / February 2007|
|Newmarket International Appoints Patrik Wennerland to Sales Director EMEA; Hospitality Industry Veteran Brings Years of Experience and Expertise to Expand Newmarket's International Reach / January 2007|
|Classic Ethan Allen Hotel Taps Delphi Sales and Catering to Book More Business / December 2006|
|InterContinental and Crowne Plaza Hotels at Dubai Festival City to Launch with Delphi; Global hospitality firm prepares for dramatic growth in events business / December 2006|
|Four BDL Properties Move to Delphi Multi-Property Edition; British firm expects to boost revenue for its marquee IHG franchises / November 2006|
|Newmarket International Wins ACE Awards for Customer Support and Project Management; Customer Excellence awards certify Newmarket's outstanding achievement in client satisfaction / November 2006|
|Legendary 82,000-Seat British Stadium Installs Delphi Suite; Twickenham Experience Deploys Delphi Sales & Banqueting Suite / November 2006|
|MeetingBroker Recognized in 2006 EIBTM World Wide Technology Watch / November 2007|
|Starwood Atlanta Cluster Converts 312% More Business With Cross-Property Lead Sharing Solution; Achieves 42% Revenue Gain, 18-Month ROI on Technology Investment / June 2004|
|Dolce International Rides Trend of Increased Group Business Leads From Internet Channels; Global Leader in Conference Destinations Shares Leads via Network Technology, Web Connectivity; Group Leads Increase 10%, Definite Bookings Up 5% Over Last Year / May 2004|
|Meeting Planners Expand Internet Use in 2004, Web-Channel Group Business Increases 428% in 2003 / April 2004|