News for the Hospitality Executive |
CHICAGO, IL –
August 2,
2011 – Flyte
Systems, the leading provider of airport
travel information displays and digital
signage content for the hospitality industry, digital signage,
convention
centers and related businesses, announced the Diamond Desmond Hotel and
Conference Center in Albany, NY, installed the FlyteBoard and
FlyteChannel real-time
airline flight information software solutions. “Reliable, real-time airline flight information is a high-value amenity for our guests, many of whom travel to and from Albany International Airport,” said John D’Adamo, general manager of the 323-room Desmond Hotel and Conference Center. “Flyte Systems enables our guests to conveniently check flight times on their in-room televisions and on a prominent high-definition FlyteBoard display in our lobby. Many guests also print their boarding passes at the terminal in our business center.” The Flyte Systems installation is part of the hotel’s continual upgrade program. Flyte Systems is the only full service flight information display solution that provides real-time departure information. The Desmond Hotel and Conference Center in
Albany, NY
Solution helps maximize occupancy, too D’Adamo noted that his front office team also monitors the lobby FlyteBoard for airline cancellations that may affect property occupancy. “Airline schedules often show flight cancellations that alert us to opportunities to offer guests extended stays,” he said. “When inbound flights are cancelled, it also means we may have a larger number of no-shows. This information helps us maximize occupancy and manage more intelligently. When we see cancelled flights, we frequently call the affected airlines and offer rooms for distressed passengers.” The Desmond Hotel and Conference Center provides 24-hour airport shuttle service to nearby Albany International, which serves business people and legislators traveling to the capitol of New York. “Our hotel previously had a different flight information system that was not adequate,” D’Adamo said. “I saw Flyte Systems at another property and liked it so much that I implemented it at The Desmond. About 70 percent of our guests are business travelers, and they expect real-time airport information because it adds certainty to their travel plans. It is important to them and all our guests are very pleased with the Flyte Systems solutions.” Real-time Flight Information Flyte Systems offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel, FlyteTouch, and now FlytePad with handheld mobile airline information.
About Flyte Systems The Flyte
Systems Division of Industrial Television Services (ITS), based in
Chicago,
Illinois, is the leading provider of subscription-based environmentally
responsible airport flight information displays for the hospitality,
convention
center and digital signage industries and related businesses. It
delivers
accurate, instant, airport-centric updates of flight information – not
FAA-regulated scheduled departure times that may omit last minute
changes. Properties are able to differentiate their products and
boost
customer loyalty and repeat business with ’glance-and-go’ content
critical to a
traveler’s day. Flyte Systems’ product suite builds upon
ITS’ 50-year
history as the leading provider of live flight information to airports,
airlines, government agencies, port authorities and other travel-based
businesses. Flyte Systems was formed in 2007 to offer new
Web-based
travel technology and product lines. In addition to using Energy
Star-compliant digital displays, Flyte products help significantly
reduce
energy consumption by eliminating unnecessary trips to the
airport. Customers
include Marriott, Hyatt, Westin, Embassy Suites, Holiday Inn, Days Inn,
Hilton,
Doubletree, Hotel Sofitel, Adam’s Mark, Renaissance and Crowne Plaza
hotels,
independent properties, convention centers and transportation centers.
About The Desmond Hotel and Conference Center Located in Albany, New York, The Desmond Hotel and Conference Center offers colonial charm and contemporary comfort combined with a business friendly environment. The Desmond is an award-wining, luxury hotel complete with a 2011 AAA Four Diamond-rated restaurant, Scrimshaw. The Desmond is conveniently located at the entrance of the Albany International Airport and was named "Best Hotel" for four consecutive years by The Times Union newspaper. The hotel amenities include 323 guest rooms and suites, complimentary Internet access, free parking, a newly renovated fitness center, two indoor pools, 24 hour business center, two beautifully landscaped all-season atriums and three restaurants. The conference center offers 12 unique meeting spaces and over 20,000-square-feet of flexible function space, amphitheater and IACC-certified conference center. For more information, please call 800-448-3500 or visit The Desmond. |
Contact: Flyte Systems Debbie Kalish, Account Executive 3515 Martens Street Franklin Park, IL 60131 Phone: 877-463-5983 Email: Debbie.Kalish(at)flytesystems.com www.flytesystems.com Media Contact: Julie Keyser-Squires, APR Softscribe Inc. Phone: 404-256-5512 Email: julie(at)softscribeinc.com www.softscribeinc.com |
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