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Four-Diamond, IACC Certified Eaglewood Resort & Spa
Installs Flyte Systems Products to Elevate Service
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Shortened ROI proves value of airline flight information to guests and property
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CHICAGO, IL April 17, 2008 –   Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality, digital signage, convention centers and related businesses, announced it successfully installed its FlyteBoard real-time airline flight information display and FlytePass boarding pass printing kiosk at the Four-Diamond-rated Eaglewood Resort & Spa in Itasca, Illinois.

“The FlyteBoard and FlytePass systems provide guests with real-time flight information that is critical to their travel plans,” said Jeff Wardlaw, Eaglewood Resort’s director of rooms. “We installed Flyte Systems in February and were impressed by how many people use the services to print boarding passes to save time at the airport, or check if their flights at O’Hare International are on time.  This is particularly valuable during sever winter weather.”  The Flyte Systems units are located outside Eaglewood Resort’s Technology Center conference facilities where attendees can quickly check their flight status information or print boarding passes.  Wardlaw stated that when flights are delayed guests often stay on property, enhancing his ROI by utilizing the resort’s food and beverage outlets.

Conference coordinators at Eaglewood also use the Flyte Systems’ solutions to enhance their service levels.  “They collect their attendees’ flight information and use the FlytePass kiosk to print out boarding passes.  It is a welcome, personal service that saves attendees the time of having to do it themselves.”  Based on the success of Flyte’s services, Wardlaw said Eaglewood may add travel information from other area airports in the near future.

Flyte Systems products utilize a property’s existing high-speed Internet connection, so installation is a simple process.  Wardlaw said, “During the Flyte Systems installation, everyone from the President to the techs and salesperson, were involved and dedicated to ensuring the best possible service.  It was a great experience for us as well as for our guests.”

Real-time Flight Information

FlyteBoard, developed by Flyte Systems, is a wall, floor or ceiling mounted high-definition, flat panel screen which properties install in public areas to provide guests with convenient ‘glance-and-go’ airline flight information for more confident travel planning.  What sets Flyte Systems apart from other PC-based applications is its ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by:

  • Air Traffic Control
  • Aircraft maintenance
  • Crew availability
  • Weather
Flyte Systems offers a suite of products that serve the traveling public:  FlyteTouch, FlytePass, FlyteChannel and FlyteBoard. 
  • FlyteTouch enables individual guests to search flight information via touch screens that display real-time flight arrivals and departures for one or more airports. 
  • FlytePass uses FlyteTouch technology and adds free, secure boarding pass printing, packaged in an all-wood kiosk.
  • FlyteChannel permits guests to view live airport arrival/departure screens via their in-room TV.
  • FlyteBoard is a wall, floor or ceiling mounted high-definition, flat panel screen for lobbies, restaurants, bars and other public areas, displaying flight information for one or more airports.
The Eaglewood Resort & Spa is the only fully certified International Association of Conference Center (IACC) property in the Midwest with a 10,000-square-foot Recreation Center and six-lane Bowling Alley.  More than 75 percent of the property’s guests are conference attendees.  Eaglewood provides 37,000-square-feet of conference space, luxurious guest room accommodations, championship golf course and top-rated spa facilities.

Many properties use Flyte Systems’ applications to increase revenue with innovative marketing approaches to the distressed traveler.  For tips on how to generate revenue by providing guests with Flyte Systems airline information, please log on to the Flyte Systems website at www.flytesystems.com.

At HITEC 2008 in Austin, be sure to confirm your flight’s departure information and print your
boarding pass at the Flyte Systems’ booth # 351 to save time at the airport.

About Flyte Systems
The Flyte Systems Division of Industrial Television Services (ITS), based in Chicago, Illinois, is the leading provider of environmentally responsible airport flight information displays for the hospitality, convention center and digital signage industries and related businesses.  It delivers accurate, instant, airport-centric updates of flight information – not FAA-regulated scheduled departure times that may omit last minute changes.  Properties are able to differentiate their products and boost customer loyalty and repeat business with ’glance-and-go’ content critical to a traveler’s day.   Flyte Systems’ product suite builds upon ITS’ 47-year history as the leading provider of live flight information to airports, airlines, government agencies, port authorities and other travel-based businesses.  Flyte Systems was formed in 2007 to offer new Web-based travel technology and product lines.  In addition to using Energy Star-compliant digital displays, Flyte products help significantly reduce energy consumption by eliminating unnecessary trips to the airport.  Customers include Marriott, Hyatt, Westin, Embassy Suites, Holiday Inn, Days Inn, Hilton, Doubletree, Hotel Sofitel, Adams Mark, Renaissance and Crowne Plaza hotels, independent properties and municipal airports.

About Eaglewood Resort & Spa
Eaglewood Resort & Spa is located at 1401 Nordic Rd., in Itasca, IL. An upscale resort, the property features 295 spacious guest rooms and suites, a selection of fine and casual dining options, first-class recreation including an 18-hole championship golf course and retro bowling alley, as well as 37,000-square-feet of IACC-certified meeting space and a complete health spa. Eaglewood is strategically located on 106 acres in northwest suburban Chicagoland, just 35 miles from downtown Chicago, and 12 miles west of O’Hare International Airport. To book your reservation, call 630-773-1400, or toll free at 877-285-6150. Eaglewood Resort & Spa is a Benchmark Hospitality International property.

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Contact:

Flyte Systems
Debbie Kalish, Account Executive
3515 Martens Street
Franklin Park, IL 60131
Phone: (877) 463-5983
Email: Debbie.Kalish@flytesystems.com
www.flytesystems.com

Eaglewood Resort & Spa
Jeff Wardlaw, Director of Rooms 
1401 Nordic Road
Itasca, IL 60143
630-694-5898
jwardlaw@Benchmarkmanagement.com

Media Contact:
Julie Keyser-Squires, APR
Softscribe Inc.
julie@softscribeinc.com
(404)256-5512
http://www.softscribeinc.com

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Also See: Hyatt Rosemont Installs FlyteBoard Flight Information Display to Serve Traveling Guests; Hyatt gains ‘wallet share;’ guests stay on property longer when flights are delayed / March 2008
Annual Digital Signage Expo ‘Ripe for Content Providers in 2009’; Flyte Systems President Brian Reynolds sees three top trends emerging / March 2008
Flyte Systems Inks Agreement with Digital Signage Provider Digital Minds, Installs TouchQuest FlyteBoard at Donald E. Stephens Convention Center; Airline flight information enhances customer service at Donald E. Stephens Convention and Conference Center, adds revenue opportunities / February 2008
Doubletree and Hilton Hotels at Seattle Airport Install FlyteBoard Airline Information Screens to Serve Business Travelers; FlyteBoards aid road-warrior guests with real-time airline information at two giant properties / February 2008
Supercharged Embassy Suites Turns Guest Perks Into Record-Breaking Year; Installation of FlyteBoard technology focuses on flier needs / January 2008
Marriott Dallas/Fort Worth Airport Hotel Provides Guests with Airline Flight Information from Flyte Systems; FlyteBoard screens in lobby aid airport-bound guests with flight times / January 2008
Tech Savvy Road Warriors Expect Travel Innovations from Hotels; The Crowne Plaza Dulles Airport responds with real-time flight information in lobby / December 2007
The Chicago O'Hare Crowne Plaza Attracts Business with Unique Technology Perks; Focus on the business traveler includes real-time flight information / November 2007
Flyte Systems Installs Airline Flight Information Display at Javits Center for IH/M&R Show; Meet me at the FlyteBoard- IH/MRS attendees confirm airline flights on FlyteBoard in Javits Center lobby, make confident travel plans / November 2007
Sofitel Chicago O'Hare's European Style Embraces Guest Airline Services; The focus on amenities like FlyteBoard delivers a value-add for business travelers / October 2007
Westin Boston Waterfront Hotel Provides Guests with Airline Flight Information To Speed Their Travels; Real-time airline departure-arrival screens set The Westin Boston Waterfront apart / October 2007
Flyte Systems Installs Airline Flight Information Displays at Berger Hotels; Updated airline departure-arrival screens keep guests and revenue on property / September 2007
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