News for the Hospitality Executive
Flyte Systems Adds Cleveland Airport Hotel Property
to Growing Customer Base
Holiday Inn Express Brookpark Installs Flight Information and Boarding Pass Printing
as “Key Differentiators”
CHICAGO, IL - August 18, 2009 – Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage, convention centers and related businesses, announced the addition of another airport hotel to its customer base—the Holiday Inn Express Brookpark Hotel in Cleveland.
Located one mile from the Cleveland (OH) Hopkins International Airport, the 67-room property installed FlyteBoard and FlytePass after the owner saw the value of Flyte Systems’ real-time airline flight information software at a Holiday Inn Express near Chicago’s O’Hare Airport. FlyteBoard live airport information and FlytePass boarding pass printing are cost effective services that give guests greater control of travel plans.
“Almost none of the hotels in our market offer Flyte Systems’ unique services,” said David Brown, general manager of the property. “We saw it would be a differentiator for us that would attract more business since 85 percent of our guests are traveling by plane. In Chicago I saw how much guests appreciate FlyteBoard flight information displayed on attractive digital signage monitors in the hotel lobby, and how many printed their boarding passes via FlytePass. We were confident this service would increase our already high customer satisfaction rating among InterContinental Hotels Group properties—93 percent over the past six months.”
The Holiday Inn Express Brookpark Hotel provides wired and wireless Internet, wireless printing capabilities to cater the business traveler, microwaves and refrigerators in every room and lists Flyte Systems’ services as added amenities on its Web page. Staff also promotes the services when making reservations by phone. “The vast majority of our guests are business travelers,” said Brown. “It makes a big difference to them to know about flight delays or changes while they are still at the hotel. They can relax in our lobby, be productive and have another cup of coffee before they take our van to the airport.”
Real-time Flight Information
What sets Flyte Systems apart from PC-based applications is the ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by air traffic control, aircraft maintenance, crew availability and weather.
Flyte Systems offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel and FlyteTouch.
About Flyte Systems
The Flyte Systems Division of Industrial Television Services (ITS), based in Chicago, Illinois, is the leading provider of subscription-based environmentally responsible airport flight information displays for the hospitality, convention center and digital signage industries and related businesses. It delivers accurate, instant, airport-centric updates of flight information – not FAA-regulated scheduled departure times that may omit last minute changes. Properties are able to differentiate their products and boost customer loyalty and repeat business with ’glance-and-go’ content critical to a traveler’s day. Flyte Systems’ product suite builds upon ITS’ 48-year history as the leading provider of live flight information to airports, airlines, government agencies, port authorities and other travel-based businesses. Flyte Systems was formed in 2007 to offer new Web-based travel technology and product lines. In addition to using Energy Star-compliant digital displays, Flyte products help significantly reduce energy consumption by eliminating unnecessary trips to the airport. Customers include Marriott, Hyatt, Westin, Embassy Suites, Holiday Inn, Days Inn, Hilton, Doubletree, Hotel Sofitel, Adam’s Mark, Renaissance and Crowne Plaza hotels, independent properties, convention centers and transportation centers.
About Holiday Inn Express Brookpark
Holiday Inn Express Brookpark/Cleveland Hopkins Airport hotel offers the ideal location to make your stay memorable. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our hotel provides the perfect blend of style and service with guest-oriented amenities and lifestyle-inspired features such as spacious guest rooms with cable television, large desks and free wired and wireless high-speed Internet access. We also offer complimentary hot breakfast bar, and free local phone calls.
|Also See:||Flyte Systems Unveils Enhancements to FlyteTouch Airport Information Product Line at HITEC 2009; Enhanced FlyteTouch gives travelers real-time airport flight status, boarding passes, local weather, traffic and safety information for total traveler service / June 2009|
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|World’s Busiest Airport: Hotel Guests Staying near Atlanta’s ATL Value Flyte Systems Live Airline Information; NextGen travelers insist on airline flight displays and boarding pass printing / April 2009|
|Flyte Systems Partners with Digital Signage Provider EscapeWire Solutions to Provide Live Airline Flight Information; Partnership to encompass free-to-guest television and digital signage services / January 2009|
|InterContinental Chicago Launches Guest-centric Flight Information Service; Guests queuing up to use boarding pass kiosks from Flyte Systems / January 2009|
|PGA Resort Scores an Eagle on Airline Flight Information Service for Guests; Real-time flight departure information adds greater guest convenience and increased club business / November 2008|
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|Flyte Systems Partners with Digital Signage Provider DisplayIQ, Installs Live Airline Information at 2 Hotels; Enhance guest service: operators add airline information to digital signage systems / October 2008|
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|Flyte Systems Triples Size in First Year of Operations Providing Airline Information to Aid Busy Travelers; At HITEC '08 Flyte will cement leadership, build partnerships to deliver real-time airline information / June 2008|
|Flyte Systems Partners with Digital Signage Provider Four Winds Interactive to Provide Live Airline Flight Information; Partnership powers potential new service offerings, adds vital travel information / May 2008|
|'The Belamar' Luxury Boutique Installs Flyte Systems in State-of-the-Art Business Center; Live airline flight information and boarding pass printing provide travel convenience for business guests / May 2008|
|Kokua Hospitality Signs Agreement with Flyte Systems to Install Airline Information Products in Five Hotels; Live airline flight information to provide travel convenience for guests / April 2008|
|Four-Diamond, IACC Certified Eaglewood Resort & Spa Installs Flyte Systems Products to Elevate Service; Shortened ROI proves value of airline flight information to guests and property / April 2008|
|Hyatt Rosemont Installs FlyteBoard Flight Information Display to Serve Traveling Guests; Hyatt gains ‘wallet share;’ guests stay on property longer when flights are delayed / March 2008|
|Annual Digital Signage Expo ‘Ripe for Content Providers in 2009’; Flyte Systems President Brian Reynolds sees three top trends emerging / March 2008|
|Flyte Systems Inks Agreement with Digital Signage Provider Digital Minds, Installs TouchQuest FlyteBoard at Donald E. Stephens Convention Center; Airline flight information enhances customer service at Donald E. Stephens Convention and Conference Center, adds revenue opportunities / February 2008|
|Doubletree and Hilton Hotels at Seattle Airport Install FlyteBoard Airline Information Screens to Serve Business Travelers; FlyteBoards aid road-warrior guests with real-time airline information at two giant properties / February 2008|
|Supercharged Embassy Suites Turns Guest Perks Into Record-Breaking Year; Installation of FlyteBoard technology focuses on flier needs / January 2008|
|Marriott Dallas/Fort Worth Airport Hotel Provides Guests with Airline Flight Information from Flyte Systems; FlyteBoard screens in lobby aid airport-bound guests with flight times / January 2008|
|Tech Savvy Road Warriors Expect Travel Innovations from Hotels; The Crowne Plaza Dulles Airport responds with real-time flight information in lobby / December 2007|
|The Chicago O'Hare Crowne Plaza Attracts Business with Unique Technology Perks; Focus on the business traveler includes real-time flight information / November 2007|
|Flyte Systems Installs Airline Flight Information Display at Javits Center for IH/M&R Show; Meet me at the FlyteBoard- IH/MRS attendees confirm airline flights on FlyteBoard in Javits Center lobby, make confident travel plans / November 2007|
|Sofitel Chicago O'Hare's European Style Embraces Guest Airline Services; The focus on amenities like FlyteBoard delivers a value-add for business travelers / October 2007|
|Westin Boston Waterfront Hotel Provides Guests with Airline Flight Information To Speed Their Travels; Real-time airline departure-arrival screens set The Westin Boston Waterfront apart / October 2007|
|Flyte Systems Installs Airline Flight Information Displays at Berger Hotels; Updated airline departure-arrival screens keep guests and revenue on property / September 2007|
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