News for the Hospitality Executive |
January 31, 2011 – Seasoned business travelers want confidence in their travel arrangements. Benchmark Hospitality International, with 22 high profile independent resorts and conference centers, understands this. Two of its properties now offer real-time airline flight information displays and boarding pass printing to help keep guests’ assured of their travel schedule. Click here for information on Flyte Systems airport information displays and boarding pass printing. Real-time flight information is a necessity “Providing real-time airline information to our guests is not an amenity, it is a necessity,” said David Kohlasch, general manager of Lansdowne Resort in Virginia. “We installed digital flight information displays from Flyte Systems and FlytePass boarding pass printing. Our guests, most of which are practiced business travelers, value it because this gives them confidence in their travel plans. It makes their life easier and takes a load off our staff. When travelers are confident of their airline schedule they can relax.” Lansdowne, with 296-rooms, offers 50,000 square feet of professional high-tech meeting space just eight miles from Dulles International Airport. Flyte Systems is the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage, convention centers and related businesses. Flyte is the only full service flight information display solution that provides real-time departure information. Benchmark’s Eaglewood Resort & Spa, close to Chicago’s O’Hare International Airport and Midway Airport also provides guests with airport flight information. “A significant number of our guests fly in, and the FlyteBoard airport flight schedule display and FlytePass boarding pass printing are services that are helpful for their travel plans,” said Charles H. D. Reece, CRDE, general manager of Benchmark’s Eaglewood Resort & Spa. “We are continually impressed by how many people use the services to check flights at O’Hare and Midway and print boarding passes to save time at the airport. The service is particularly valuable during the winter weather.” Eaglewood’s Flyte Systems displays are located outside the Technology Center near the property’s large conference facilities where attendees can quickly check their flight status or print boarding passes. Reece noted that when flights are delayed, guests often extend their stay or dine on property, enhancing his ROI by utilizing the resort’s food and beverage outlets. Darrin Pinkham, Benchmark’s vice president of information technology recently had an opportunity to evaluate the property’s real-time airline flight information system himself. “I was at Lansdowne on business last month when a major storm delayed a number of flights at Dulles,” Pinkham said. “I joined the other guests at the FlyteBoard confirming when our flights were rescheduled. I know for myself the service really helps guests with their travel plans. Real-time Flight Information What sets Flyte Systems apart from PC-based applications is the ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by air traffic control, aircraft maintenance, crew availability and weather. Flyte Systems offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel and FlyteTouch.
Many hotel
properties also use Flyte Systems’ applications to increase revenue
with
innovative marketing approaches for distressed travelers.
For tips on how to generate revenue by
providing guests with Flyte Systems airline information, please log on
to the
Flyte Systems website at www.flytesystems.com. About Flyte Systems The Flyte
Systems Division of Industrial Television Services (ITS), based in
Chicago,
Illinois, is the leading provider of subscription-based environmentally
responsible airport flight information displays for the hospitality,
convention
center and digital signage industries and related businesses. It
delivers
accurate, instant, airport-centric updates of flight information – not
FAA-regulated
scheduled departure times that may omit last minute changes.
Properties
are able to differentiate their products and boost customer loyalty and
repeat
business with ’glance-and-go’ content critical to a traveler’s
day.
Flyte Systems’ product suite builds upon ITS’ 50-year history as the
leading
provider of live flight information to airports, airlines, government
agencies,
port authorities and other travel-based businesses. Flyte Systems
was
formed in 2007 to offer new Web-based travel technology and product
lines. In addition to using Energy Star-compliant digital
displays, Flyte
products help significantly reduce energy consumption by eliminating
unnecessary trips to the airport. Customers include Marriott,
Hyatt,
Westin, Embassy Suites, Holiday Inn, Days Inn, Hilton, Doubletree,
Hotel
Sofitel, Adam’s Mark, Renaissance and Crowne Plaza hotels, independent
properties, convention centers and transportation centers.
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