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As the first apartment hotel provider Derag Livinghotels is offering a new key experience: for the first time, guests at the Munich Hotel Am Viktualienmarkt can open doors with their smartphones.

MUNICH October 2014 – Open doors from a smartphone screen:

At the Munich Derag Livinghotel Am Viktualienmarkt, guests will now be able to open their hotel room doors with their smartphones. This useful new service is made possible by an innovative app designed by the Swedish company Zaplox. The new app is set to be installed throughout the hotel. Derag Livinghotels is the first apartment hotel operator to provide this leading edge mobile key technology for its guests. In addition to its mobile key function, the app - which is to be rolled out across other Derag hotels - offers a range of useful benefits, including online check in and check out and information about the hotel and the destination. The new app will be launched in Munich on the 18th of November 2014, the day on which the hotel previously known as the “Campo dei Fiori”, reopens as Derag Livinghotel Am Viktualienmarkt.

“Most guests now own a smartphone, and so we expect many of them to swiftly make the transition from key cards to the new app solution. This is also great news for the environment in the long run because this solution avoids a great deal of the waste created by plastic cards”, says Ole Kloth, Director of Development at Derag Livinghotels. “Primarily, though, we aim to offer our customers an attractive new service which has a lot of potential and update options for the future.”

How it works: Right after check in, guests can download the app and use the door opener function. The mobile key can also be shared, for example with family or business partners whom the guest wishes to invite into the apartment. The app provides a city guide, orientation with Google Maps and plenty of useful hotel information. Guests can also opt to receive push messages from the hotel, for instance when their room is ready. Check out can also be completed via smartphone – easily and without having to queue at the reception. After a onetime acceptance on the registration form, which is required to comply with data protection laws, guests can also use the Zaplox app to check in for all subsequent visits – including check in in advance before they reach the hotel.

Future plans: Next year, the new app will be made available in a version designed to match the Derag Livinghotels Corporate Identity and vision and rolled out to the Group’s other properties. One especially useful feature is the booking tool which Derag Livinghotels plan to integrate in the app soon: this will give guests the option of selecting their own room, a little like booking a seat on a plane, the ability to book directly through the app, use upgrade options and also pay for their stay. All in all, a great new service!  

Safety: Zaplox uses the same encryption technology that is used in online banking. If a phone is lost the reception desk will immediately block the door opener code, ensuring the very highest level of safety. Guests who do not own a smartphone, have forgotten their phone in their room or have run out of battery do not need to worry: the reception desk can always help, giving the guest the option of using a RFID card.

About Zaplox AB

Zaplox, a global provider of mobile keys, operates globally and offers hotels and companies efficient mobile keys and systems for managing door locks with smartphones, as well as the possibility to create new guest services and added value through the use of mobile applications. Systems from Zaplox have been in commercial use since 2011, and are installed in hotels, ski resorts and offices. They are easy to use and work on all smartphones. The Zaplox-system can support all locks, hotel systems and access systems, and can replace or coexist with key cards, code locks and physical keys. Zaplox was founded in 2010 in the city of Lund, Sweden. For more information see:

Contact: Magnus Friberg / +46706580760

About Derag Livinghotels

The Derag Livinghotels concept of “Flexible temporary living” offers both business and private guests ideal rooms for short, medium or long-term stays. With a portfolio currently comprising 14 properties and around 2,600 bedrooms, the Group has established itself as one of the leading providers of apartments throughout the German-speaking region. The Munich-based enterprise also owns a portfolio of classic hotels. Guests enjoy outstanding comfort, an inviting ambience and a wide range of services. 

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