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New White Paper from Ariane Systems Highlights Value and Importance
of Self-Service Options in Hotel Industry

Return on investment, selecting ideal platforms among topics addressed in
comprehensive document examining self-service as superior service.

- Ariane Systems, the global leader in self-service check-in/out technology for the hospitality industry, has released a complimentary white paper that details the revenue potential and guest-satisfaction importance of self-service options for hotel companies. The white paper highlights the growing demand for self-service among today's traveling consumers and delivers advice for hoteliers on implementation to maximize profit while establishing a critical market differentiator in today's increasingly commoditized hospitality industry.

The white paper is available for download here.

“From online and cloud-based solutions to mobile and kiosks, hoteliers have never before had so many self-service options to choose from—and never before has the traveling public been so expectant of having self-service options,” says Ariane Systems CEO Laurent Cardot. “This white paper helps guide hoteliers to the self-service technologies that will best grow their bottom lines, offering real-world solutions and best practices to enhance revenue and improve the guest experience.”

The white paper, "Hospitality Redefined: How Self-Service Technology is Transforming the Industry for the Mobile Generation," discusses the importance of investing in self-service technology that will pay off in the form of enhanced guest experience, increased operational efficiency and higher profits. Self-service is superior service, with technology having advanced to the point where it is often faster and easier for consumers to engage in automated self-service than to wait in a queue to interact with staff.

The white paper discusses the most obvious example of self-service in the hotel environment—the check-in and checkout processes—but that only scratches the hotel self-service surface. Technology can continue to facilitate self-service throughout the duration of a guest’s hotel stay, with mobile applications that automate and simplify requests for on-property services and maturing push-marketing strategies that integrate guest service offerings with valuable upsell pitches.

"It is clear that a well considered suite of self-service offerings will contribute to increased consumer loyalty and generation of incremental revenue," says Christelle Pigeat, vice president of sales and marketing for Ariane Systems. “Through the white paper, hoteliers will learn how to select the ideal self-service platforms and integrate them seamlessly into existing hotel systems in a cost-effective and strategic manner. The paper also spells out the immense ROI opportunities from self-service. This is the future of the hospitality industry, and smart hoteliers are getting ahead of the curve now.”

For more information about Ariane Systems and its revolutionary Allegro Mobile/Web/Kiosk Check-In/Out Solution, please contact Christelle Pigeat at +1-514-295-5944, or email

About Ariane Systems | Ariane Systems is the world’s leading provider of self check-in / check-out technology solutions for the hospitality industry. Founded in 1998 by Michel Lavandier and Laurent Cardot, Ariane now has more than 2,000 installations running at hotel properties in 20 countries. Numerous hotel chains utilize Ariane’s electronic kiosk solutions to streamline the check-in/out process. These include Accor, B&B Hotels, Choice Hotels, Fasthotel, InterContinental Hotels Group and Starwood Capital’s Louvre Hotels, among others. With corporate headquarters based in Paris, France, Ariane Systems maintains regional offices in the UK, Germany, Spain, Benelux, Scandinavia, the Middle East and North America. For more information, please visit

For more information, contact:
Christelle Pigeat
Ariane Systems North America
Tel: +1 (514) 295 5944
Media Inquiries, contact:
Andrea Roland
Plan A Public Relations & Marketing, Inc.
Tel: +1 (407) 905 0608

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Ariane Systems Recent News:

Ariane Systems' Mobile Check-In Solution Wins Top Technology Award At Poland's WorldHotel Convention; Revolutionary hospitality self-service software solution earns Certificate of Recommendation from Poland’s leading hotel business group / October 2011
Deloitte University Executive Training Center Implements Ariane Systems Kiosks To Streamline Check-In/Out; Hospitality self-service software selected as key technology component of cutting-edge hotel serving leading consultancy Deloitte / September 2011
Ariane Systems Introduces Compact KeyStation to Complement Web-based Self Check-in Initiatives; New space-and time-saving keycard dispenser allows pre-checked-in guests to quickly and conveniently retrieve magstripe and RFID guestroom keys / September 2011
Ariane Systems Signs Vendor Distribution Agreement With Estonia Firm Hansab for Baltic States; Hotels in Lithuania, Latvia and Estonia to have widespread access to Ariane’s revolutionary check-in/out technologies. / May 2011
Ariane Systems Selected To Represent France In Prestigious 2011 European Business Awards; Electronic hotel self-service check-in software company honored with invitation to compete for title of Europe’s best company / May 2011
Ariane Systems' Self-Service Check-In Technology Earns PCI Certification for Data Security; Electronic self-service check-in software and hotel kiosks exceed stringent international data security standards for payment systems / April 2011
Ariane Systems Brings Self-Service Check-in Technology to Eastern Europe With Poland’s First PURO Hotel; New Wroclaw-based hotel chain caters to global Gen Y travelers with installation of self-service check-in stations from Ariane Systems / April 2011
Ariane Systems' Allegro Check-in/out Solution Ranked Third "Most Innovative Hospitality Technology" by HTNG; Revolutionary online/mobile/kiosk self-service technology awarded Second Runner-Up in HTNG's 2010 "Most Innovative Hospitality Technology" Award competition / March 2011
Ariane Systems Completes Integration with KABA RFID Locking Solutions; Ariane electronic check-in kiosks now enhanced with ability to encode and dispense MiFare encrypted keycards for Saflok RFID hotel door locks / January 2011
Nordic Choice Hotels Implements Ariane Systems’ Fully Automated Check-in/out Solution at Comfort Xpress Hotel; Forward thinking new hotel brand takes self-service and convenience to the next level with integrated technology solutions from Ariane, OpenWays and Saflok / January 2011
Ariane Systems’ New Hotel Check-in/out Solution Wins Casino Enterprise Management’s “HOT” Award; Revolutionary online/mobile/kiosk self-service technology honored with Hotel Operations Technology (HOT) Award from leading gaming industry magazine / November 2010
Ariane Systems Integration of Hypercom’s SmartPayments Wynid Payment Solution Provides Security, Flexibility for Hotels and Guests; Global leader in secure electronic payment and digital transaction security provides centralized IP solution for the French hospitality market / November 2010
Ariane Systems Unveils Allegro Online/Mobile/Kiosk Check-in/out Technology Platform at Equip’Hotel 2010; Flexible new software solution allows hotel guests to check in when and where they choose from any web-enabled device, making it possible to bypass the front desk / November 2010
Ariane Systems’ Self-Service Check-in/out Kiosks Installed in 3 Stars Hotel’s First MaxHotel Concept Property; Self-service concept helps hotel group lower operational costs and provide value for guests / November 2010
Ariane Systems Joins Forces With OpenWays to Offer World’s First Fully Automated Hotel Check-in/out Solution; New technology partnership expected to revolutionize hotel check-in/out experience for guests and optimize operational efficiency for hoteliers worldwide / November 2010
Ariane Systems Assembles Technical Advisory Board to Guide Development of Next Generation Check-in/Out Technologies; Industry leading hospitality supplier to receive input from five leading hotel groups in development of future check-in/out systems / September 2010
Ariane Systems Surpasses $5 Billion in Guest Transactions Completed Through Self-Service Kiosk Solution Worldwide; Leading hospitality industry kiosk supplier reaches major milestone in self-service guest transactions through electronic check-in/out solution / August 2010
Ariane Systems Selects Plan A Public Relations & Marketing to Manage Global Communications Strategy; Leading hospitality industry kiosk supplier prepares for rapid growth as it brings revolutionary new check-in/check-out technologies to market / August 2010


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