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Ariane Systems’ New Hotel Check-in/out Solution Wins
Casino Enterprise Management’s “HOT” Award


Revolutionary online/mobile/kiosk self-service technology honored with Hotel Operations Technology (HOT)
Award from leading gaming industry magazine



Montreal, Canada — November 18, 2010
Ariane Systems, the world leader in self-service check-in/out technology for the hospitality industry, is pleased to announce that its newly launched Allegro Online/Mobile/Kiosk Check-in/out Solution has been declared the winner for the Self-Service Products category in Casino Enterprise Management magazine’s inaugural Hospitality Operations Technology (HOT) Awards.

Ariane’s revolutionary software was selected for this prestigious industry award  by a panel of gaming technology experts, including Peter Arceo, principal of Strategic Gaming Advisors; Katrina Lane, senior vice president and chief technology officer of Harrah’s Entertainment; Bart A. Lewin, president and founder of Datalytica Inc.; and Claudia Winkler, president of G.H.I. Solutions Inc.

"Our judges are experts in the industry, and use hospitality technologies on an everyday basis, so Ariane Systems and all of our winners can truly take pride in knowing its innovations are appreciated by the people to whom it matters most," affirmed Amanda Huggett, managing editor, Casino Enterprise Management Magazine. "CEM is aware of all the time, energy and money it takes to develop new products and technologies for hospitality, and applauds your great commitment to the advancement of the industry."

Ariane’s innovative new Allegro Web-Mobile-Kiosk Check-in/out Solution enables guests to check in and out of a hotel when, where and how they choose—from their personal computer or via mobile devices like smartphones, iPads or Android Tablets. The system features push-mode functionality, detecting the user’s platform of choice and delivering emails or text messages with relevant information prior to arrival at the hotel. Allegro is designed to maximize brand awareness and increase loyalty, as well as improve the guest experience and simplify hoteliers’ efforts to capture guests’ mobile phone numbers and email addresses for future marketing initiatives and data analytics.

Allegro is compatible with all major hotel locking technologies, including advanced systems like OpenWays’ Mobile Key solution, as well as RFID key fobs, Near Field Communication protocols and magstripe keycards.

“Allegro is the only check-in/check-out platform capable of accommodating every kind of self-service model in use throughout the hospitality industry,” says Laurent Cardot, CEO of Ariane Systems. “Allegro is all about offering freedom of choice to guests.” Through integration with OpenWays’ Mobile Key audio locking technology, Allegro even makes it possible for guests to completely bypass the front desk by using the mobile phone as a guestroom door key.

Allegro is designed to change the way hotels interact with their guests, providing convenience for the guest and both efficiency and incremental revenue for the hotelier. “The Allegro platform is designed to increase hotel revenue while developing guests’ loyalty, and its Cloud-based architecture offers maximum flexibility for guests and hoteliers alike,” Cardot says. “The HOT Awards judges rightly recognize that Allegro holds particular value for gaming properties, which tend to have a multitude of opportunities for upsell and add-ons. Combined with our partner OpenWays, Ariane Solutions’ Allegro system gets guests online—not in line—and onto the casino floor quicker than ever.”

By filling the gap between the booking process and the guest’s actual arrival, Allegro leverages Generation Y’s comfort and mastery of technology while simultaneously reducing operational costs, since the entire process is automated. In addition, Allegro provides a multitude of operational benefits and revenue-generating features to hoteliers, including enhanced upsell opportunities, and paperless check-in, which is environmentally responsible and may contribute toward eco-certification. Allegro's upsell module acts as an integrated CRM system, providing hoteliers with a unique way to leverage enhanced revenue opportunities. This upsell module can be used to promote onsite amenities to guests throughout their stay, such as offers for F&B, spas, golf, shopping or gaming.

Ariane Systems’ Allegro Web-Mobile-Kiosk Check-In/Out Solution, along with the rest of the winning products, will be featured in the December issue of Casino Enterprise Management and online at www.casinoenterprisemanagement.com.

For more information about Ariane Systems and the Allegro solution, contact Christelle Pigeat at +1-514- 295-5944, or email cpigeat@ariane.com.

About Ariane Systems | Ariane Systems is the world’s leading provider of self check-in / check-out technology solutions for the hospitality industry. Founded in 1998 by Michel Lavandier and Laurent Cardot, Ariane now has over 1,600 installations running at hotel properties in 20 countries. Numerous hotel chains utilize Ariane’s electronic kiosk solutions to streamline the check-in/out process. These include Accor, B&B Hotels, Choice Hotels, Fasthotel, InterContinental Hotels Group and Starwood Capital’s Louvre Hotels, among others. With corporate headquarters based in Paris, France, Ariane Systems maintains regional offices in the UK, Germany, Spain, Benelux, Scandinavia, the Middle East and North America. For more information, please visit www.ariane-systems.com.

About Casino Enterprise Management | Casino Enterprise Management magazine delivers the most comprehensive need-to-know information in the world of casino management. All operational facets of the casino business are thoroughly covered in each issue. Readers enjoy first-hand reporting from the brightest thought leaders in the worldwide casino gaming industry. CEM puts on several prestigious awards for the gaming industry including Great Women of Gaming, Slot Floor Technology Awards, and the newly launched Hospitality Operations Technology Awards. The website, www.aceme.org, is the gaming industry’s most complete digital doorway into the world of casino management, and includes videos, podcasts, blog entries from industry leaders, and much more. CEM also invites industry leaders to connect on its social network, www.acemenetwork.org.

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For more information, contact:
 
Christelle Pigeat
Ariane Systems North America
cpigeat@ariane-systems.com
Tel: +1 (514) 295 5944
 
Media Inquiries, contact:
Andrea Roland
Plan A Public Relations & Marketing, Inc.
andrea@planapr.com
Tel: +1 (407) 905 0608

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Ariane Systems Recent News:

Ariane Systems Integration of Hypercom’s SmartPayments Wynid Payment Solution Provides Security, Flexibility for Hotels and Guests; Global leader in secure electronic payment and digital transaction security provides centralized IP solution for the French hospitality market / November 2010
Ariane Systems Unveils Allegro Online/Mobile/Kiosk Check-in/out Technology Platform at Equip’Hotel 2010; Flexible new software solution allows hotel guests to check in when and where they choose from any web-enabled device, making it possible to bypass the front desk / November 2010
Ariane Systems’ Self-Service Check-in/out Kiosks Installed in 3 Stars Hotel’s First MaxHotel Concept Property; Self-service concept helps hotel group lower operational costs and provide value for guests / November 2010
Ariane Systems Joins Forces With OpenWays to Offer World’s First Fully Automated Hotel Check-in/out Solution; New technology partnership expected to revolutionize hotel check-in/out experience for guests and optimize operational efficiency for hoteliers worldwide / November 2010
Ariane Systems Assembles Technical Advisory Board to Guide Development of Next Generation Check-in/Out Technologies; Industry leading hospitality supplier to receive input from five leading hotel groups in development of future check-in/out systems / September 2010
Ariane Systems Surpasses $5 Billion in Guest Transactions Completed Through Self-Service Kiosk Solution Worldwide; Leading hospitality industry kiosk supplier reaches major milestone in self-service guest transactions through electronic check-in/out solution / August 2010
Ariane Systems Selects Plan A Public Relations & Marketing to Manage Global Communications Strategy; Leading hospitality industry kiosk supplier prepares for rapid growth as it brings revolutionary new check-in/check-out technologies to market / August 2010

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