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Aptech Celebrates 40th Anniversary – Propelling Hospitality
from Mainframes to Cloud Computing

“We Have Your Back and Do What It Takes to Make You Successful:”
Jay Troutman, president of Aptech Computer Systems


Pittsburgh, PA – June 9, 2010 –   Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, is celebrating 40 years of transforming hotel industry operations by equipping clients with innovative performance management tools that increase profitability.

Aptech President Jay Troutman attributes the company’s sustained success to its guiding principal: “Respect the customers who have given you their trust and provide the most effective tech tools to make their operation more efficient.” 

Aptech has provided leading edge hospitality management software through four generations of computing technology, says Troutman, by applying an important litmus test to each product: “Is this going to help someone in our industry do something better?  It is not the number of features that is important,” he explains.  “It is whether we make our software feature-rich in ways that give our customers a better experience.”

Jay Troutman accepting Aptech’s independent national
sales distributorship for WANG computers in 1984
Coffee and Cornell Hospitality
Troutman began his entrepreneurial career at Cornell University by opening a coffee business in the college of engineering.  Troutman’s sister was attending Cornell’s Hotel School, where students enjoyed the best beverages and pastries on campus.  Across the street, Troutman and his fellow engineering students could not even buy a cup of coffee.  He partnered with Dave Hamilton to help convince the engineering dean to allow the sale of coffee and freshly baked donuts delivered daily to the student lounge.
 
Gallons of coffee and thousands of donuts later, Troutman and Hamilton had paid their way through Cornell.  Their partnership continued when Troutman wrote a computer program to assist Hamilton—the captain of Cornell’s golf team—with the handicapping for his country club.
 
Running the Back Office ‘With a Sharp Pencil’
The partners also tackled the county club’s accounting needs during the mainframe computing era.  Troutman describes the process as a kind of Stone Age cloud computing, with student drivers collecting data sheets all day so that Troutman’s team could key punch cards through the night for a mainframe that delivered fresh reports in the morning.
 
Aptech was born at Troutman’s kitchen table and grew quickly during the minicomputer era by installing machines at customer properties, and then writing the code that ran on the boxes.  The company built a clientele of 50 country clubs spread over a 150 mile radius.  “In those days your business world was limited to the distance you could reasonably drive,” says Troutman. 
 
Aptech’s country club work attracted the attention of Interstate Accounting Services, a company founded by two tax attorneys who hired Aptech to help create a hotel computer program that “ran the back of the house with a sharp pencil.”  According to Troutman, Aptech’s reputation grew as it installed hardware and software for Interstate, which became Interstate Hotels.  The company soon developed a front office system and competed successfully against major players like IBM.  The Aptech team brought further innovation to the golf industry by creating a tee-time reservation system.  Aptech sold the system to Golf Digest at the New York Times Company, where Troutman served as vice president for two years.
 
Leadership by innovation
Troutman believes that Aptech evolved as a leading system innovator that moved mainframes, to mini-computers and PC networks, into today’s era of cloud computing by asking customers, “How can we help you?”  Troutman said, “We listen to what clients tell us and then work closely with them to deliver the solutions they request.” 
 
Listening to clients’ needs led Aptech in 1997 to develop its Execuvue® Business Intelligence (BI) system now used by Starwood, Blackstone, Dolce International, La Quinta, Noble Investment Group and others.  “When we visited one large client and saw their back office financial team up to their chins in hundreds of spreadsheets, the idea for our business intelligence tools just jumped off the page.  We saw what was needed and developed our remotely hosted BI.”
 
Troutman emphasizes that technology success is built on solid relationships.  “We earn our customers’ trust any way we can.  One of our longest-standing clients, Charles Hotel near Harvard Square, has stuck with us from mini-computing to the current versions of our software.  Why?  Because we’ll have your back and do whatever it takes.”   


About Aptech Computer Systems
Aptech Computer Systems, Inc., based in Pittsburgh, Pennsylvania, leads the hospitality industry in leveraging change by valuing human relationships and applying technology to solve business problems for people. Incorporated in 1970, Aptech is a financial and operations technology solutions and service company whose products include state-of-the-art back office, business intelligence and enterprise planning products: Profitvue®, Execuvue®, and Webvue®. Over 2,500 properties, including very large chains, multiple-property management companies, and single-site hotels utilize Aptech solutions to understand their financial and operational data. Execuvue and Profitvue are registered trademarks of Aptech Computer Systems, Inc. All other trademarks are owned by their respective holders.


 
Contact:

Aptech Computer Systems
Cam Troutman, Vice President
135 Delta Drive
Pittsburgh, PA 15238
Phone: 800-245-0720 or (412) 963-7440
Email:  vueinfo@aptech-inc.com
http://www.aptech-inc.com
 
Media Contact:
Julie Keyser-Squires, APR
Softscribe Inc.
180 River Springs Drive NW
Atlanta, GA 30328
Twitter:  @Juliesquires
Phone: (404)256-5512
Email:  Julie(at)softscribeinc(dot)com
softscribeinc(dot)com
marketingsnacks(dot)com


 


 
Also See: Aptech Launches EV Lite, a New Cost Effective, Web-Based Operational Reporting Solution for Multi-Property Operators; EV Lite Automates Data Gathering, Delivers Performance Reporting, Identifies Exceptions to Increase Profitability / May 2010

Aptech Releases Comprehensive Accounting Enhancements in New Profitvue Version; User-Driven Upgrades Strengthen Hospitality Industry’s Leading Enterprise Accounting System / May 2010

La Quinta Inns & Suites Leverages Business Intelligence to Analyze Operations, Increase Profitability; Corporate Executives Have Daily Performance Reports at 8 a.m. for 400 Properties / March 2010

How to Use Data to Increase Your Profitably in A Changing Business Environment; Leading Hotel Management Firm Uses BI Tools for Smart Revenue Management Decisions / February 2010

Hotel Operators Tap New Profitability Strategies that Work in the Current Economy; Companies Save Money, Improve Performance with Reduced Staff; Leverage Business Intelligence and Accounting Tools / October 2009

Aptech Profitvue Back Office Selected by Three Hotel Companies; Profitvue will deliver back office accounting for operators of single and multi-property hotel groups / September 2009

Business Intelligence: Essential for Today's Hospitality Environment; Top companies rely on BI systems to spot unnecessary costs, solve problems quickly / June 2009

Aptech Computer Systems Launches Enhanced Innvue for Data Consolidation across Diverse Multi-Property Systems, Next-generation solution provides centralized web-based data capture, eliminates manual spreadsheet processes / June 2009

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Noble Investment Group Uses Same-Day Business Intelligence to Verify Management Strategies, Convert Data into Profitable Decisions / June 2008

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Coral Hospitality Selects Profitvue® from Aptech to Standardize Financial Reporting Across Portfolio; Ability to support extensive chart of accounts supports company's unique growth requirements/ January 2008

Konover Leverages Financial Automation to Add 15 Properties in 12 Months; Company expands portfolio by 15 properties without amassing excessive personnel costs / January 2008

Noble Investment Group Implements Aptech's Targetvue Budgeting and Forecasting System, Execuvue Business Intelligence; Noble automates business analysis, budget planning to support growth of rapidly expanding portfolio / December 2007

Oliver Companies Credits Rapid Growth to Well-Trained Employees, Effective Performance Management Tools; Owner operator with short hospitality history develops, acquires seven hotels in three years / October 2007

Strand Development Nearly Doubles Portfolio - Automates Ownership Services with Tech Partner; Strand adds 12 properties, but only one additional accounting staffer / October 2007

Business Intelligence: How Dashboards Drive Profitability; Is your business running hot or cold? Check the dashboard / June 2007

Aptech Computer Systems Launches Innvue; Increases Multi-Property Data Gathering Capabilities; Innvue provides web-based data capture, eliminates manual spreadsheets / June 2007

Multi-Flag Operator Leverages Shared Intelligence for Centralized Financial Reporting, ROI for Owners Boykin Management Company uses enterprise-wide Web platform to fine-tune property performance for ownership success / June 2007

Multi-Flag Operators Support Growth with Centralized Systems, Partner with Tech Provider; PCH Hotels & Resorts and Charter One Hotels & Resorts maintain steady growth with scalable corporate systems / May 2007

Aptech's ASP-Based Accounting Software in High Demand by Chains, Properties; Saves properties money, eliminates system responsibility / March 2007

Extended Stay Hotels Installs Aptech's Execuvue Business Intelligence for 681 Properties; Aptech BI system helps lower operating costs, boosts value / Februrary 2007

Sage Hospitality Resources Satisfies Owners, Associates and Guests for Portfolio Growth; 48-Property Sage Combines Financial Metrics with Guest Information for Real-Time Budgets, Forecasting to Boost Property Performance / January 2007

Aptech Blasts Past 2,500-Property Milestone; Hospitality business intelligence becomes a mainstream “must-have” business solution / January 2007

Konover Hotel Corporation, Boykin Management Select Aptech Financial Systems; Konover's 20 properties and 10 Boykin hotels to standardize on Aptech financial platform / November 2006

Merritt Hospitality Installs Aptech's Market-Leading Business Intelligence Solutions; Merritt uses BI solutions to gather, analyze daily data from 31 properties; eyes growth and $500 million in acquisitions annually / August 2006

Aptech’s Data Manager Automates Multi-Property Information Gathering; Replaces Manual Spreadsheets, Centralizes Financial Data for Faster Decisions / June 2006

At Pinnacle Hotel Management, GM Entrepreneurs and Centralized Accounting Support Growth; When the corporate office handles / May 2006

Benchmark Selects Aptech’s Customized Software Solutions for 33 Properties / March 2006

It is 10am: Do You Know How Much Money Your Owners Made Last Night? Strand Development Company Does; Multi-flag operator provides customized owner financials, forecasting techniques with dashboard business intelligence hotel software / February 2006

Former Wyndham-Controlled Hotels Install Profitvue? Back Office to Improve Accounting / January 2006

Sentry Hospitality Installs Aptech ASP Centralized Accounting / October 2005

36-Property Hersha Hospitality Trust Selects Market Leader Aptech / June 2005

Aptech Announces Targetvue; Automates Enterprise Planning and Budgeting; Targetvue is Newest Application for Driving Growth Goals, Profitability for Owners and Operators / June 2005

Ashford Hospitality Trust Selects Aptech for 54-Property REIT / June 2005

Winner’s Circle: Interstate Hotels & Resorts Teams with Trusted Suppliers to Deliver Security, Profitability to Owners / December 2004

ARAMARK Harrison Lodging Grows Conference Center Niche Through Marketing, Services and Strong Financial Reporting / October 2004

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The Melrose Hotel Company Installs Business Intelligence Software to Stay Above RevPAR Curve / May 2003

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Minnesota Hotel Operator Builds Success With Locations Near Chain Restaurants, Web-Based Centralized Accounting / Feb 2003

Business Intelligence Software Identifies, Controls Costs; Focuses on Improving Profitability for Hoteliers in 2003 and 2004 / Dec 2002

Mid-Sized Management Firm Bursts into Creative Boutique Market with Added Services, Web-Based Centralized Accounting / Sept 2002

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