| Hendersonville, TN and Cambria, CA (August 12,
2003): With California and Oregon locations like Cambria, San Simeon,
Palm Springs, Yosemite, Monterey, and Cottage Grove (OR), and hotel names
like FogCatcher Inn, La Mancha Resort and Spa, Blue Dolphin Inn, and the
Monterey Hotel, one might think that Moonstone Hotel Properties’ 13 unique
destination hotels attract guests simply because of their locations, superior
service, and amenity standards. However, Moonstone Hotel Properties
(www.moonstonehotels.com) works diligently to position their properties
within and among a variety of marketing channels in order to increase reservations
productivity and to generate more business.
Moonstone
Hotel Properties chose InnLink LLC (www.innlink.com)
as its representation company for GDS and Internet reservation services,
and, from the beginning, has experienced a tremendous growth in reservations
through electronic channels. Headquartered in the seaside town of
Cambria, CA, Moonstone Hotel Properties was founded in 1983, when Dirk
Winter purchased the land and built his first property, Sea Otter Inn.
Since then, Moonstone Hotel Properties has established a quiet but significant
presence on California’s Central Coast. The company began purchasing
properties in Northern California in 1997; and, in 2001, expanded into
the Palm Springs and Cottage Grove, OR markets. Moonstone Hotel Properties
enjoys a reputation for uniquely beautiful and well maintained boutique
hotels, with stunning grounds and gardens, and a tradition of careful attention
to detail.
According to Lynda Gill, Director of Sales and Marketing for Moonstone,
“GDS and Online reservations are a “must” for a collection of hotel properties
like ours. To be competitive and to stay competitive with chains
and other independents, it is absolutely critical that we maximize our
visibility through GDS and electronic reservation channels. InnLink provides
Moonstone with dedicated Account Management and a very proactive and participatory
approach to reservation management processes. InnLink is really on our
side, and the numbers show it.”
Mike Otten, Director of Sales and Marketing for InnLink, says, “Moonstone
Hotels represents an ideal customer. Their hotels are really special,
and their staff does a great job of promoting and marketing the properties.
InnLink has blended quite well with the group, and we’re proud to associate
with Moonstone.” InnLink’s services for Moonstone include seamless GDS
connectivity and travel website placement through both Pegasus and the
GDS-powered travel websites. InnLink monitors web site presence and
image maintenance for its hotel partners through a dedicated staff 24 by
7.
About Moonstone Hotel Properties:
Headquartered in Cambria, California, Moonstone Hotel Properties (http://www.moonstonehotels.com/)
currently owns and operates 13 boutique hotels in California and Oregon.
Each property is a destination in itself with beautifully maintained grounds
and spectacular gardens. The guest experience is the focus for this
family-owned business, and is evident in Moonstone’s careful attention
to detail. For more information, contact Lynda Gill, Director of
Sales and Marketing at 805-927-6114 ext. 218 or via email at lyndag@moonstonehotels.com
About InnLink, LLC:
Founded in 1991, InnLink (www.innlink.com)
specializes in the processing of reservations for hotels and hotel companies
including comprehensive private-label voice reservations, seamless GDS
connectivity, and a variety of Internet products including a private label
Branded Booking Engine. Using the latest technologies and incorporation
of key third party services, InnLink provides a real-time environment for
hotels to maximize distribution channels and reservation revenue streams.
Central to InnLink’s service is a dedication to excellence and to superior
customer service and support. A wholly owned subsidiary of ShoLodge,
Inc. (NASDAQ: LODG) of Hendersonville, Tennessee. For more information,
contact Mike Otten, Director of Sales and Marketing, at 770.431.6828 or
via email at: mike.otten@innlink.com.
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