Hotel Online
News for the Hospitality Executive

University of Phoenix and American Hotel & Lodging Educational Institute
Announce Educational Partnership

EI's 60th Anniversary Drives Focus on Education and Talent Development for Hospitality Workforce

PHOENIX, May 22, 2013— After 60 years of developing talent and educational resources for workers in the hospitality industry, the American Hotel & Lodging Educational Institute (EI) today announced plans to partner with the University of Phoenix® to expand academic opportunities for hospitality professionals.
The partnership will help EI students leverage their EI training and professional certifications to further their post-secondary education, an increasingly important step for those looking to advance in the hospitality industry. University of Phoenix and EI have also formed a Credit Recommendation Guide (CRG) learning assessment tool for EI’s courses. With the CRG, incoming students who have taken EI courses and training programs, achieved hospitality professional certifications, or completed community college courses could qualify for college credit toward their undergraduate degree at University of Phoenix.
The announcement includes the first installment of a report on developing talent and increasing the pipeline of career-minded hospitality professionals. "Building Hospitality Talent: Recommendations from Industry Leaders" summarizes insights from a December 2012 Talent Development Roundtable hosted by EI and University of Phoenix. The report identifies 10 components of workforce development that highlight education and training needs in the hospitality industry. To request a copy of the report, contact
"When EI was founded in 1953 at Mississippi State University, the sector's leaders made an industry-wide commitment to align training, talent development, and learning certification with postsecondary institutions," said George Glazer, senior vice president of the American Hotel & Lodging Educational Institute. "Now, 60 years later, we're still partnering with the country's leading colleges and universities. University of Phoenix brings flexibility and scale to our professional development pathways. For today’s hospitality talent – whether workers learning entry-level skills, or seasoned professionals earning general manager certifications — we're prepared to promote best practices that will benefit employees, companies, and the industry throughout this vital part of the American economy."
"Retaining qualified employees remains a challenge for all industries, but the opportunity is especially pointed today for the leisure and hospitality sector, expected to add more than 2.1 million jobs by 2021, according to U.S. government projections," said Dr. Tim Welsh, senior vice president of the University of Phoenix Industry Strategy Group. "We are gratified to partner with EI — an institution built on sharing best practices between industry and academic leaders — and to help align curriculum development, certification, and career services with our expertise in distance learning and training."
Future joint roundtable events and the next installment of research findings will focus on talent development strategies for a diverse range of service levels, and will help to pinpoint the skills and competencies required for emerging roles within the hospitality field.
The nationwide skills gap — the discrepancy between the skills that employers require and the skills that employees possess — has become increasingly evident in recent years. To learn about University of Phoenix’s efforts to address the skills gap evident in the hospitality industry and beyond, visit

About the American Hotel & Lodging Educational Institute (EI)
Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute’s mission is to continue being the preferred provider to the lodging industry, hospitality schools, and related hospitality industries by developing and providing quality resources to train, educate, and certify hospitality professionals worldwide. For more information, visit

About University of Phoenix
University of Phoenix is constantly innovating to help working adults move efficiently from education to careers in a rapidly changing world. Flexible schedules, relevant and engaging courses, and interactive learning can help students more effectively pursue career and personal aspirations while balancing their busy lives. As a subsidiary of  Apollo Group, Inc. (Nasdaq: APOL), University of Phoenix serves a diverse student population, offering associate, bachelor’s, master’s and doctoral degree programs from campuses and learning centers across the U.S. as well as online throughout the world. For more information, visit

Media Contacts:

Alyssa Aalmo
University of Phoenix

Elizabeth Johnson
Senior Public Relations & Marketing Manager
American Hotel & Lodging Educational Institute

Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here

Also See: Educational Institute Honors Navy Lodge Training Programs for Excellence / May 2013

Educational Institute Adds New Safety Source DVDs / May 2013

Educational Institute Announces New Vice Presidents for Domestic Sales, Global Sales, and Information Technology / April 2013

California School Wins Educational Institute's 2013 International Lodging Management Program Competition / April 2013

Waterfront Shaw Becomes Educational Institute's First Certified Guest Service Property in India / April 2013

Educational Institute Expands Reach of Hospitality Training Programs with New Country Manager and Operational Structure for China / April 2013

10th Annual Lodging Management Program International Competition Showcases Training Programs for High School Hospitality Students / April 2013

New Edition of Managing Front Office Operations Features Online Component / February 2013

Sandals Corporate University Chooses Educational Institute as Academic Partner / January 2013

The Emirates Academy of Hospitality Management Signs Agreement with the American Hotel & Lodging Educational Institute / January 2013

Educational Institute Marks 60 Years of Hospitality Training / January 2013

Two Hampton Inns in Tuscaloosa, Alabama Achieve Certified Guest Service Property Status / November 2012

CONPEHT Guest Service Gold Training Far Exceeds Expectations / November 2012

Girne American University Becomes Educational Institute Global Academic Partner (GAP) School / October 2012

Global Hospitality Search Firm to Promote Educational Institute Certifications / October 2012

Lee County Visitor & Convention Bureau Seeks to Become First Certified Guest Service Destination / October 2012

Educational Institute Offers World Tourism Day Savings on Green Resources / September 2012

Finger Lakes Hotel is Best Western's First Certified Guest Service Property / August 2012

Northwest Inn is Oklahoma's First Certified Guest Service Property / August 2012

Educational Institute's New High School Curriculum Prepares Students for Global Hospitality and Tourism Careers / August 2012

White Mountain Academy Hospitality Student Wins CHART/AH&LEF Scholarship / August 2012

Fifteen Professionals Earn Certified Hospitality Trainer (CHT) Designation at CHART Conference / August 2012

Educational Institute Offers New Edition of Club Management Textbook / July 2012

Oman School Becomes Educational Institute’s Newest Partner / July 2012

Visit Orlando Visitor Center Recognized as Certified Guest Service Partner / July 2012

Educational Institute Welcomes New Global Academic Partner in Estonia / June 2012

HAMA Chooses Educational Institute as Certification Partner / June 2012

Azerbaijan Tourism Association Recognizes Certified Hospitality Trainers / June 2012

Educational Institute Honors 2012 Leaders in Hospitality Training and Education / June 2012

Educational Institute and Rosen College of Hospitality Management Launch Global Hospitality Leadership Academy for International Hotel Executives / June 2012

Educational Institute Welcomes New Global Academic Partner in Russia / May 2012

New Educational Institute Online Program Teaches Revenue Management Concepts / May 2012

Educational Institute Delivers Guest Service Gold Training to Orlando CVB / May 2012

Educational Institute's ADA Service Video Wins Bronze Telly Award / May 2012

American Hotel & Lodging Educational Institute Partners with Pearson to Distribute Educational Content to Industry Marketplace; Exclusive Agreement Includes Higher Education and High School Materials / April 2012

Pennsylvania School Wins Educational Institute's 2012 Lodging Management Program International Competition / April 2012

Educational Institute Adds New Risk Management Titles from Safety Source / April 2012

University of Rijeka, Croatia, is New Educational Institute Global Academic Program (GAP) Partner School / March 2012

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.