Hotel Online  Special Report


Innovative Training Option Offered

Dallas, TX – June 1, 2004 - announced today the company has redeveloped the company's web site to offer a new purchase option.  On-line purchasing can now be done with a "shopping cart".  Individuals or companies can now purchase training for Reservations or Sales and Catering one individual at a time. "Our training is now even more accessible as this purchase option eliminates long term agreements or a requirement for a minimum number of people.” said Jay Delerno, President of MacDel Inc., d/b/a 

Mr. Delerno went on to say, “By offering this new purchase option hotels or Call Centers can purchase only the training they require, for as long as they require it and only when it is required."  "Additionally, Economy Lodging properties which have no Sales Department can now provide sales skill training to General Managers where before it may not have been cost effective to do so". 

Since 1998 has provided private label and custom training to over fifteen thousand hotels and central reservations offices worldwide. private label and custom training corporate clients include such outstanding companies as Marriott, Hampton Inns, SRS-WORLD HOTELS,, TRUST International and the Elsafe division of ASSA ABLOY Hospitality Inc.  The company's web based training software provides access to on-demand training, tracking of each trainee’s progress as well as in-depth reporting for each trainee. The training is provided in an interactive format that includes text, animation, and audio. Performance feedback on training is provided by way of instant responses that are given for every answer submitted by a trainee.  Interactive responses to test questions may be in the form of a multiple-choice, clickable image, or a fill-in-the-blank answer options. By providing administrative access to a program, a company administrator can review trainee history as well as all corresponding reports.

For additional information regarding the company's STAR Reservations Workshop, "Learn2Serve" Responsible Alcohol Server Training or Tom McCarthy's "Handling the Telephone Inquiry" Sales Workshop, OSHA or Food Safety training, please see the contact information below.  A free sampling of all of the workshops is currently available on the company's web site at, 


Jay Delerno
(817) 283-7685

Also See 'No Strings Attached' Reservations Training Guarantee Announced by February 2004 Selected by Alpha Inn Management / August 2003
Learn2Serve Responsible Alcohol Server Training Selected by Shamin Hotels / May 2003
Responsible Alcohol Server Training Course Learn2Serve Offered Online / March 2003 Selected by Vagabond Franchise Systems Inc. / Aug 2002
Raise the Bridge or Lower the River - Internet Based Training Opportunities for the Hospitality Industry / September 2001 Selected by Dow Hotel Company / June 2002 Selected by TRUST International for its CRS Call Center Training / July 2001

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