A total of 50 educational programs, addressing a wide range of topics of interest to lodging and culinary professionals, will be presented for IH/M&RS participants.  IH/M&RS lodging programs, with a focus on technology, design and management issues, will be presented by the Educational Institute.  In addition, 15 culinary sessions, presented under the �Restaurant Futurists� banner will forecast consumer and business trends impacting the foodservice industry.  Seminar admission is free for Show participants, however, an IH/M&RS badge is required for entry to all programs. 

On-site special events begin with the IH/M&RS Opening Ceremony, on Saturday, November 11, from 9:45am to 10:00am, in the Javits Center�s Crystal Palace Lobby.  As part of this, The Editor�s Choice Awards for Best New Products also will be presented.  Winners in five categories � Amenities; Technology; Foodservice Equipment & Supplies; Furnishings & Fixtures; and Food & Beverage � will be recognized and the Kenneth F. Hine "Best of Show" Award will be presented.
In addition, a series of after-hours, networking events are planned during the Show.  Among highlights are the 85th annual International Hospitality Ball on Saturday, November 11, at the New York Hilton; and the 20th annual Gold Key Awards for Excellence in Hospitality Design, on Monday, November 13, at The Waldorf=Astoria.  Complete details, and tickets, are available on-line at www.ihmrs.com.

In addition to these IH/M&RS-sponsored events, Lodging will host its Hospitality Blast; the American Hotel & Motel Association (AH&MA) will host its Inaugural Gala Reception & Dinner; the Network of Executive Women in Hospitality (NEWH) will host its �Party of the Year;� the Culinary Institute of America (CIA) will host its annual fundraiser; and seven foodservice associations will host their annual Industry Networking Reception.
The 85th annual International Hotel/Motel & Restaurant Show (IH/M&RS) will be held Saturday, November 11, through Tuesday, November 14, 2000, at the Jacob K. Javits Convention Center in New York City.  The Show will feature more than 2,000 hospitality industry suppliers and will attract approximately 58,000 in total trade attendance. 

The IH/M&RS is sponsored by the New York State Hospitality & Tourism Association, the Hotel Association of New York City, and the American Hotel & Motel Association and is managed by George Little Management, Inc. (GLM). 

Saturday, November 11, 2000

9:45 a.m. - 10:00 a.m.
Crystal Palace Lobby
IH/M&RS Opening Ceremony/Editors� Choice Awards for Best New Products
Welcome and opening remarks by Robert A. Holt, Chairman of the 2000 IH/M&RS Board of Directors.  As part of the Opening Ceremony, The Editor�s Choice Awards for Best New Products will be presented.  Winners in five categories -- Amenities; Technology; Foodservice Equipment & Supplies; Furnishings & Fixtures; and Food & Beverage � will be recognized, and the Kenneth F. Hine "Best of Show" Award will be presented.

10:00 a.m. - 5:00 p.m.
Exhibits Open to Trade
Halls A, B, D, E on Level 3, Halls A, B, C and E on Level 1.

10:00 a.m. � 12:00 p.m. 
Room 1E09/11
American Hotel & Motel Association House of Delegates Meeting

10:00 a.m. � 1:00 p.m. 
Room 1B03
Take A  Seat Please
How to specify Contract Seating including construction and foam standards, product
durability while meeting fire codes. Among the speakers will be Peter Barille of Shelby
Williams.  CEU Session. Presented by NEWH.  Tickets $100.

10:15 a.m. � 11:45 a.m. 
Room 1C03
New York State Hospitality & Tourism Association Board Meeting

10:30 a.m. - 12:00 noon      Human Resources
Room 1E14
Retaining Employees in Turbulent Times 
Dr. Marc Clark of M. Douglas Clark & Associates will highlight the �100 best companies to work for� and present their strategies and techniques to conquer workforce challenges and improve employee retention.  Tips will be offered to effectively manage, motivate and mobilize employees to produce levels of service beyond the cutting edge.

10:30 a.m. - 12:00 noon      Management
Room 1E15
3 Dimensional Management: Conflict Resolution, Motivational Revolution 
Gary Penn of Hospitality Seminars will discuss the steps necessary to take employees to the next level of excellence. Penn will highlight how to come out on the other side of conflict with integrity, awareness, and a renewed sense of purpose, while identifying core issues that, when implemented, motivate people to shine.

11:30 a.m. - 1:00 p.m.
New York Marriott Marquis
U.S. Air Force Innkeeper of the Year Awards Ceremony
The prestigious U.S. Air Force Innkeeper Program recognizes Air Force operations - in both small and large facility categories - that provide the most outstanding hotel-type and customer service to the Air Force travelers. 
2000 Small Category  Large Category
Spangdahlem Air Base Lackland Air Force Base
Germany   San Antonio, Texas

12:00 p.m. � 1:00 p.m. 
Room 1E04/05
American Hotel & Motel Association Board of Directors/ House of Delegates Lunch

1:00 p.m. � 3:00 p.m.
Room 1E09/10
American Hotel & Motel Association Board of Directors Meeting
 

1:00 p.m. - 4:00 p.m.        Career Development
Room 1E15
There�s Still Time: Basic Life Skills 101
Participants will hear from experts and engage in round table discussions, which will include business etiquette, gift giving, social conversation, diplomacy and loyalty. The session will be moderated by Linda Hoops of Hospitality Business Alliance, Deborah Breiter of the University of Central Florida�s Hospitality Management Program and Mary Jo Dolasinski of White Lodging Services. Panel members will include Susan Pillmeier of ARAMARK Corporation, Jim Kidd of Disney Worldwide Services, Inc., Christy Sinott of Hyatt Hotels & Resorts, Jane Ivey of LSG Sky Chefs, Heather Coburn of Marriott International, Inc., Duncan Dickson of A & D Partners, John Rockas of Compass Group and John Lee of Sodexho Marriott. Council on Hotel Restaurant Industry Educators (CHRIE) presents the session.

2:00 p.m. - 3:30 p.m.       Management
Room 1E14
Leadership�s Role in Transforming the Hotel�s Working Environment
This seminar will stress creating a working environment where employees are treated as indispensable to a hotel�s success.  John Curtis of Integrated Organizational Development, Inc. will explain bureaucratic and enlightened cultures and their impact on profit, quality and guest satisfaction, as well as define leadership roles in cultural transformation.

2:00 p.m. - 3:30 p.m.       Design
Room 1B04/05
Purchasing: The Sexy Part of Our Business�Procurement Has Come A Long Way!
In this age of higher expectations, tighter timetables and even tighter budgets, most purchasing companies are finding it progressively more difficult to find qualified employees  to purchase creatively, shop alternatives and get as much �bang� for their budget.  In this session moderated by Lois C. Gilbert of Martin B. Stringfellow Company, participants will learn how purchasing companies find, train and impart years of experience to new employees and how experienced designers and/or vendors deal with the problems of working with a person who is in the process of learning the ropes. Panelists include: Elisa Whaler of Bray Whaler, Inc., Steve Higgins of Higgins Purchasing Group, Michael Martin of Cairncross Martin Pty, Ltd., Douglas Parker of Leonard Parker Company and William Langmade of Purchasing Management International. Presented by Network of Executive Women in Hospitality (NEWH).

2:30 p.m. - 4:00 p.m.       Technology 
Room 1E12/13
High Speed, In-Room Internet Access: The Required Amenity for the New Millennium
Frank Wolfe of Hospitality Financial and Technology Professionals (HFTP) will moderate this session, focusing on various procedures and costs associated with offering high speed, in-room Internet access. Panelists will include John Paul Nichols of Cendant Corp; Scott Nowakowski of MESH Management, LLC, and Mark Hedley of Wyndham International. Presented by HFTP.
 

3:00 p.m. � 4:00 p.m. 
Room 1E09/11
American Hotel & Motel Association Special Meeting of Members

3:00 p.m. � 4:30 p.m.       Lodging
Room 1B03
General Manager�s and Director�s of Sales and Marketing: A Vital Relationship for Mutual Success
How do you increase sales, satisfy clients and create a less stressful environment?  Come learn the secrets to achieving success as Robert Gilbert, CHME of Hospitality Sales & Marketing Association International moderates a two-team panel of general manager�s and director�s of sales & marketing. 

7:30 p.m. - 11:00 p.m.       Special Event
New York Hilton
International Hospitality Ball
�Paris in New York� is the theme of The 85th International Hospitality Ball scheduled to take place on November 11, at 7:30 p.m. at the Hilton New York & Towers.  Guests will experience the glamour, excitement and �savoir-faire� of Paris during this magical evening of dinner, dancing and lavish entertainment featuring a musical salute to Paris, Can Can dancers and much, much more.  The gala Black Tie event, sponsored by The International Hotel/Motel & Restaurant Show in cooperation with the Hotel Association of New York City, New York State Hospitality & Tourism Association and the American Hotel & Motel Association, is expected to attract hundreds of hospitality industry executives and VIPs.  Come celebrate the City of Light in the City That Never Sleeps.  Tickets are $200 per person and can be purchased in advance.  For visit the Hotel Association of New York City�s Booth in the Crystal Palace.

9:30 p.m. - 2:00 a.m.       Special Event
Hospitality Blast 
Hudson Theater
Hosted by the American Hotel & Motel Association�s Lodging magazine, the Blast will feature red hot live entertainment, open bar and hors d�oeuvres.

Sunday, November 12

10:00 a.m. - 5:00 p.m.
Exhibits Open to Trade
Halls A, B, D, E on Level 3, Halls A, B, C and E on Level 1.

10:30 a.m. - 12:00 noon      Technology
Room 1E15
The Impact of the Internet on the Foodservice Procurement Industry 
This seminar will address the latest trends and technology available for on-line procurement, information, communication and management. Moderated by Robin Ashton of Foodservice Equipment Reports, the panel will include Christopher Koetke of Chef Magazine and Kendall College, Richard Young of Commkitchen.com, and John McDonough of Hobart.

11:30 a.m. - 1:00 p.m.       Design 
Room 1E09/10
Design Keynote: Color � How Do You Help Your Client Make Money Using A Smart Sense Of Color?
In the hospitality industry, color and design are vital elements that must have longevity whether the location is a traditional or theme hotel. The challenge facing the interior designer is how to make the design relevant, yet insure that the property will maintain an inviting, fresh and up-to-date look. Moderated by George Scammell of Walt Disney World Company. The panel members will include Hydee Hirschmann of Creative Resource Associates, Karen Daroff of Daroff Design, Inc., Julia Roth of Julia Roth Design and Dan Nelson of Vision Design. Presented by NEWH.

1:00 p.m. - 2:00 p.m.     Restaurant Futurists Conference
Room 1E12/13
Restaurant Futurists: Looking Back, Looking Forward
Michael and Ariane Batterberry of Food Arts will introduce conference objectives and discuss the theme, �Looking Back, Looking Forward.� Examining the two great ages of upscale dining: the Gilded Age of the turn of the century, interrupted by Prohibition and the emerging Golden Age today.  Who are the visionaries and what are the trends driving it?

1:00 p.m. � 4:00 p.m.
Room 1B03       Technology 
Technology in the Guest Room
Discover how future technology will impact the hotel guest.  Join our panel of specialists from a broad spectrum of industry related businesses explore the many possibilities current and future technological advances will have on services offered to the business and leisure traveler.  Through technology enhancement learn about strategies the furnishings industry must employ to meet the needs of this changing environment. CEU Session. Presented by NEWH.  Tickets $100.
 

1:30 p.m. - 3:00 p.m.       Design
Room 1E14
Project Politics � Averting A Crisis!  If the Customer is always Right, Does that make someone Else Always Wrong?
How can the inevitable problems and conflicts on any project be best resolved?  How to avoid confrontation, keep the lines of communication open and utilize effective problem resolution for all involved? Michael P. Haley of American of Martinsville, Heather Kovacs of Kovacs & Associates, Jamie Cardy of Four Seasons Hotels & Resorts, Neil Locke of Neil Locke & Associates and Tanya Geller of Strategic Hotel Capital, will discuss how all players can interact together as a team and how project politics can become a �win-win� situation for all involved. Presented by NEWH.

2:00 p.m. - 3:30 p.m.       Management
Room 1C03
Going the Extra Mile � Service Skills for Front Desk Employees
Jennifer Calhoun of the Educational Institute of AH&MA will lead this overview emphasizing how front desk and guest service personnel can provide exceptional service, 24-hours a day. Presented by EI.

2:00 p.m. - 3:30 p.m.       Human Resources
Room 1B04/05
What Is the J-1 Visa? And Why Are So Many Hotels & Restaurants Having Success With It?
Participants interested in training foreign nationals, looking to capitalize on international internship requirements and develop a global staffing strategy will see how the J-1 Visa can assist with these goals.  Who, what, why, when and how this visa is used will be a topic of discussion by a panel of participating hotels and restaurants. Susan Ellis-Dougherty of the AIPT will moderate the discussion.  Panelists will include Cindy Clark of The Broadmoor, Tanya Boudakian of Le Cirque 2000 and Judy Moran of Royal Sonesta Hotel Boston.

2:15 p.m. - 2:50 p.m.     Restaurant Futurists Conference
Room 1E12/13
Hey, Look What�s Coming, Coast to Coast
John Mariani, restaurant columnist, tells how he surveys the hot new restaurant concepts coast-to-coast for his annual report on the best new restaurants for Esquire Magazine.  According to Mariani, it�s not a matter of picking new clones from last year�s hits, but finding truly distinctive and unique qualities for each new pick. He outlines what he looks for in a new restaurant.

3:00 p.m. - 4:05 p.m.      Restaurant Futurists Conference
Room 1E12/13
The New York Restaurant Impresarios Welcome You
This exchange will be dedicated to what�s new in the industry, specifically in New York City as well nationwide trends, via a dialogue with visitors from around the country. Speakers will include Alex Von Bidder of The Four Seasons, Zane Tankel of Apple-Metro, Inc., Shelley Fireman of Shelly�s New York and Alan Stillman of Smith & Wollensky. 

3:00 p.m. - 4:30 p.m.       Design
Room 1E09/10
Common Design Errors in Hotels 2000
The session will focus on common design errors that hoteliers inherit from designers. Some errors are mere nuisance, but others are of monumental scale and affect the long term operating cost of the hotel. Henry Wong of WGA Wong Gregersen Architects Inc. of Toronto, Canada, will act as chair and present a decade of research and survey data. Joining Wong will be Peter Schor of Dynamic Results, John Nicolls of Hyatt Hotels Corporation and Richard Martini of Starwood Hotels & Resorts.

3:00 p.m. - 4:30 p.m.       Technology
Room 1E15 
Using E-Commerce Can Make Your Hotel E-Ceptionally Profitable
In-room technology has become a must for hoteliers, but no one has really analyzed the �back-of-the-house� technology.  This session explores web-based and Internet procurement systems and their impact on profitability. Stacy Horowitz of Hotel Journal/Innside Real Estate moderates a panel including Alan Benjamin of Benjamin West, Christopher Cogan of Go Co-op, Inc., Ravi Kalakota of Hsupply.com, Richard Moskal of Purchase Pro.com and Bill Fraine of ZOHO, Corp.

3:00 p.m. - 4:30 p.m.       Catering
Room 1E09
Future Trends & Developments in the Catering Industry
Now that the millenium is here, what does the future hold for the catering industry?  John Antun, Ph.D. of the National Restaurant Institute at the University of South Carolina will present a two part program: Part one will include a dynamic and fast paced presentation on the �trendista� and what researchers are predicting for the foodservice and catering industry.  Part two will include a round table panel of successful caterers discussing opinions and future trends. Panelists will include Ron Stytzer of Be Your Own Guest Caterers, John Fellin of Bruno�s on the Boulevard and Tony Panza of Panza�s Restaurant.
 

4:15 p.m. - 4:30 p.m.     Restaurant Futurists Conference
Room 1E12/13
What�s �Fresh� in New York! 
Exciting new restaurants on the New York scene, selected and described by Michael Batterberry in preparation for the evening�s �Fresh Taste of New York,� sponsored by Freshnex.com.

4:30 p.m. � 5:30 p.m.     Restaurant Futurists Conference
South Concourse
Italian Wine Tasting
Toast the opening day of the Conference by sampling premium Italian vintages from the Region of Lazio (sponsored by the Regional Department of Agriculture).  Learn from our expert sommelier about pairing Lazio�s wines with foods.

5:30 p.m. to 8:00 p.m.     Restaurant Futurists Conference
South Concourse
A Fresh Taste of New New York Restaurants 
A �Fresh Taste� to be conducted as a taste-around in the Jacob K. Javits Convention Center.  Selected from the most interesting new restaurants in the world�s most exciting restaurant town, these entries into the Big Apple�s dining scene will do their all to stimulate guests� palates.   Sponsored by Freshnex.com. Additional cost of $70.

7:00 p.m. - 11:00 p.m.       Special Event 
Sheraton New York 
AH&MA Inaugural Gala Reception & Dinner
Honoree: John Russell, Chairman-elect, AH&MA and Executive Director, Cendant Travel Division.  Tickets $225 per person.  Black Tie. For additional information, call (202) 289-3114.

7:00 p.m. - 11:00 p.m.       Special Event
New York Marriott Marquis
NEWH �Party of the Year� 
The 10th annual gala will be hosted by the Network of Executive Women in Hospitality (NEWH), a not for profit organization that sponsors women pursuing careers in all facets of the hospitality industry.  All proceeds will benefit their Scholarship Fund.  Tickets, which are $175 per person before November 5, and $200 per person thereafter, include cocktails, dinner and dancing.  For additional information, visit booth 3001. 

Monday, November 13

8:30 a.m. - 10:30 a.m.       Special Event
Waldorf=Astoria
Gold Key Breakfast � Sponsored by Avora (FR)
Grand Prize Winners of the 20th Annual Gold Key Awards for Excellence in Hospitality Design will be announced at this gala breakfast ceremony.  Noted architect and designer David Rockwell of the Rockwell Group will present the keynote address.  Sponsored by Hospitality Design and Lodging magazines, Gold Key Awards recognize excellence in hospitality design in six categories: Restaurants - Seating To 110; Restaurants - Seating Over 110; Guest Rooms; Suites; Lobby/Reception Area; and Senior Living Facility.  Tickets are $65 per person, with a portion of proceeds benefiting the Network of Executive Women in Hospitality (NEWH).  For information, visit the Press Center, Level 4 A Terrace. 

9:30 a.m. - 11:00 a.m.     Restaurant Futurists Conference
Room 1E12/13
A Matter of Degrees, In Two Parts:
* Of Critical Importance: Food Safety Now and Tomorrow 
G. Peter Healy presents the most important changes in the 2001 FDA HACCP Code, including how computers play an increasingly important role in controlling costs, food safety and quality.
* The Present and Future of Cook/Chill � When It�s Right and When It�s Not
A panel of experts will discuss techniques and possibilities, moderated by expert practitioner Bill Doyle of New York Presbyterian Hospital.

9:30 a.m. - 11:00 a.m.     Restaurant Futurists Conference
Room 1E11
The One Industry Where Age Doesn't Matter! A Testimonial by Joseph Amendola
Industry icon Joseph Amendola invites Show attendees to join him in a celebration of the industry of agelessness, and gives his personal tips on how to keep it going strong along the way.  Amendola, is still working at age 80 with Fessel International, hospitality industry consulting firm; Ambassador for The Culinary Institute of America, where he has worked for more than 50 years; and Ambassador for Freshnex.com.

10:00 a.m. - 5:00 p.m.
Exhibits Open to Trade
Halls A, B, D, E on Level 3, Halls A, B, C and E on Level 1.

10:30 a.m. - 12:00 noon      Human Resources
Room 1B03
Beyond Retention: Employee Loyalty
In the hospitality industry where employee turnover is a common problem, this session will focus on improving employee loyalty in correlation with customer loyalty. Raymond Goodman, Ph.D., Hospitality Management, of the University of New Hampshire, will moderate a panel which will include T. Michael Chandler of La Quinta Inns, Brenda Helps of Olympic Club Golf Resort and Josie Peterson of Starwood Hotels & Resorts.

10:30 a.m. - 12:00 noon      Marketing
Room 1E14
Travel Trends in the Hospitality Industry
Dennis Marzella of Yesawich, Pepperdine and Brown and Mike Malley of Hotel & Motel Management Magazine will discuss how to market to new consumers by gaining insight into the attitudes, behavior and preferences of American travelers.

11:00 a.m. - 12:30 p.m.     Restaurant Futurists Conference
Room 1E12/13
Technology Is the Sonic Boom You Hear 
This session will explore the revolutionary changes E-commerce will bring to the culinary industry. Moderated by Greg Belanger of Freshnex.com, a sponsor of Restaurant Futurists, the panel will include a mix of Internet companies that support the foodservice industry, operators and suppliers.

11:00 a.m. - 12:30 p.m.      Design
Room 1E15
Sophisticated Travelers Are Demanding Luxury!  What Makes a Hotel Room Worth More than $500 a Night?
Sophisticated travelers with discretionary income demand the ultimate experience when they vacation at a luxury hotel. However, true luxury in a hotel experience � a combination of service and style that makes guests feel pampered � is becoming increasingly difficult to find, and to define. Moderator Deborah Lloyd Forrest of Forrest Perkins, LLC, will oversee a discussion with panelists Atef Mankarios of Foresthills Hotels & Resorts, Kathleen Taylor of the Four Seasons Hotels & Resorts, Onno Poortier of Pennisula International and Melissa Biggs Bradley of Town & Country magazine, who will offer their thoughts on what defines luxury today and how that definition continues to change and evolve. Presented by NEWH.

1:00 p.m. - 2:30 p.m.       Lodging
Room 1E109/10
Keynote: The Lodging Industry: Roadmap Into 2001 & Beyond
The President�s Panel will project the lodging industry�s roadmap into 2001 and beyond. Moderated by Bill Fisher of AH&MA, panelists will address industry issues including: the business environment for 2001 and beyond; human resources, technology and over-building issues; recruitment and training; and financing and consolidation and growth. Panelists will include Eric Danziger of Carlson Hotels Worldwide, James Evans of Best Western International, Inc., Joseph R. Kane, Jr., of Days Inn Worldwide, and Kathleen Taylor of Four Seasons Hotels & Resorts. 

2:00 p.m. - 3:30 p.m.       Technology
Room 1E15
Expanding Your Horizons-Global Distribution Systems and Central Reservation Systems
Marketing needs, new technology, new product introductions and the Internet are creating rapid changes to global distribution systems and central reservations systems. Moderated by Frank Wolfe of Hospitality Financial and Technology Professionals (HFTP), this session will examine the future evolution of distribution and the emergence of new alternatives. Panelists include Darrin Pinkham, Hershery Entertainment and Resorts Company and Pam Streeter, Meristar Hotels and Resorts, Inc. Presented by HFTP.
 

2:00 p.m. - 3:30 p.m.       Management
Room 1B03
Making the Law Work for You
A dynamic panel of hospitality lawyers, led by moderator Stephen Barth of HospitalityLawyer.com, will describe how the law can work for your business. Panelists will discuss proactive steps for hiring and firing; contract clauses that can actually generate significant revenue; key issues in franchise agreements and how to negotiate for a stronger position in the future. The panel will consist of Jay Krupin of Krupin, Greenbaum & O�Brien, Steve Rudner of Steve Rudner, Esq. and Robert Zarco of Zarco & Pardo, P.A.

2:30 p.m. - 4:00 p.m.      Restaurant Futurists Conference
Room 1E12/13
It�s the Look!  The New Look 
Design in the Millennium and Beyond. Michael Adams, editorial director of Hospitality Design, moderates a panel of leading designers including Morris Nathanson of Morris Nathanson Design, whose interest is �dining as theatre� and providing the setting to achieve it; Karen Daroff of Daroff Design, Inc., a specialist in the future of restaurant design, and Larry Bogdanow of Larry Bogdanow Partners.

2:30 p.m. - 4:00 p.m.      Restaurant Futurists Conference
Room 1E14
Star Chefs Take A Turn 
Michael Batterberry of Food Arts hosts a panel of chef luminaries from New York and other major markets, discussing what�s new on their palates and plates. From New York: David Burke of Parke Avenue Café, Waldy Malouf of the Beacon; from New Orleans, Susan Spicer of Bayona; from Los Angeles, Mary Sue Milliken of Ciudad and Border Cafe; from Chicago, Michael Foley of Printer�s Row; and from Philadelphia, Walter Staib of City Tavern.

3:00 p.m. - 4:30 p.m.       Lodging
Room 1E09/10
Casino/Hotel Trends in the New Millennium
A VIP panel of experts from the major U.S. gaming jurisdictions will discuss where the casino/hotel industry is headed from the perspective of gaming, entertainment, hospitality and conventions. The discussion will also focus on recent consolidations in the industry, as well as what technological advancements are most promising.  Felix Rappaport of MGM Grand, will moderate a panel that will include Steve Whiteside of the Atlantic City Hotel & Motel Association, Charles Reece of Foxwoods Resort & Casino, Andy Bourland of the Mississippi Gaming Association and Van Heffner of Nevada Hotel & Motel Association.

3:00 p.m. - 4:30 p.m.       Lodging
Room 1E14
Successful Combinations: Vacation Ownership and Resort Hotels
A panel moderated by Edwin McMullen of Edwin H. McMullen & Associates will examine how mixed use resorts work best, lessons learned, challenges and opportunities. A must for anyone operating or considering vacation ownership development.  Panelist include Raymond L. Rip Gellein of Vistana, James Scavo of Weinstock & Scavo PC, Antoine Dagot of Hilton Grand Vacations and Stephen Weisz of Marriott Vacation Club International.

4:00 p.m. - 5:00 p.m.     Restaurant Futurists Conference
Room 1E09
It�s All About Image 
How To Achieve It, How To Keep It Fresh!  This discussion will focus on how to create an image for your restaurant and how to keep it fresh.  A panel headed by Bill Primavera of Primavera Public Relations, will also include Lana Duke of Duke Advertising, who created the �sizzle� for the steakhouse category, Julian Niccolini of The Four Seasons, the quintessential image restaurant, and Gerald Tanaka and David Locke of Marie Callender�s, keeping fresh for 50 years.

4:00 p.m. - 5:00 p.m.     Restaurant Futurists Conference
Room 1E12/13
The Future of Tabletops! 
This session will focus on how the look of tabletops will continue to change in accord with greater diversity and shifting of culinary and décor styles. The panel headed by Ariane Batterberry includes: Lois Bloom, Lois Bloom Designs;  Liz Neumark, Great Performances;  Adam Tihany, Adam D. Tihany International;  and Clark Wolf, The Clark Wolf Company, Inc.

5:00 p.m. � 8:00 p.m.
Javits Center Galleria
Culinary Institute of America Alumni Reception: �Retro in the Metro�
New York City will experience �Monday Night Fever� at the disco-themed Culinary Institute of America (CIA) Alumni Reception.  In addition to an array of specialty foods, wines, spirits and beverages, this year�s event will feature a lively and entertaining cooking demonstration by CIA professor Chef Jim Heywood and recently retired CIA professor Chef Noble Masi.  Proceeds from the reception benefit student scholarships at the CIA.  Tickets cost $20 per person.  For information, visit booth 2528.

6:00 p.m. - 9:00 p.m.
Naples 45
Foodservice Industry Networking Reception 
It�s alphabet soup!�and hors d�oeuvres and drinks and more.  Join members of SFM, MAFSI, HFM, FEDA, NAFEM, FCSI and CFSEA for their annual Industry Networking Reception.  Mingle with New York-area corporate and healthcare foodservice professionals and top project consultants, equipment dealers and manufacturer�s reps. Tickets $65.  For more information, visit booth 2032 or booth 2431.

Tuesday, November 14

9:30 a.m. - 10:20 p.m.     Restaurant Futurists Conference
Room 1E12/13
Restaurants and Charity. A Good Mix, But Has It Gone Too Far?
When and how to say no.  A sticky issue that becomes more relevant each year, will be addressed by Dr. Constance Rossum of Management Directives and Azusa Pacific University. Results will be reported from primary research on the industry�s involvement in charitable contributions and plans for giving in the future.

10:00 a.m. - 3:00 p.m.
Exhibits Open to Trade
Halls A, B, D, E on Level 3, Halls A, B, C and E on Level 1.

10:00 a.m.  - 11:30 a.m.      Special Event
Special Events Hall
4th Annual �Big Apple Stars� Awards Ceremony 
The winners of New York City�s hotel personnel recognition program will be announced in six different categories: Best Concierge, Best Door Person, Best Room Attendant, Best Managerial Person Below General Manager, Best Employee that has Guest Contact and Best Employee that has No Guest Contact.  New this year: A Best of Class designation for the top achiever among all categories. Cash prizes will be awarded to the winners.  Sponsored by the Hotel Association of New York City, Inc.

10:30 a.m. - 11:30 a.m.    Restaurant Futurists Conference
Room 1E12/13
Food Trends in Hotels, Resorts and Catering. 
A panel of leading authorities will discuss upcoming food trends geographically. Sharing their expertise will be Hans Wandfluh of the Royal Sonesta, Wade Knowles of The Manor  and Rodney Stoner of the Greenbrier.

10:30 a.m. - 12:00 noon      Technology
Room 1E15
Technology Keynote: Designing the Hotel Room of the Future
Frank Wolfe of Hospitality Financial and Technology Professionals (HFTP), will present results of a survey of HITEC 2000 attendees, and share thoughts about property trends and guest expectations of the future. Panelists will include John J. Cahill of Manhattan East Suites Hotels and William Oates of Starwood Hotels & Resorts Worldwide, Inc.
Presented by HFTP.

10:30 a.m. - 12:00 noon      Lodging
Room 1E14
Forecasting the Lodging Industry: Occupancy and Average Daily Rate
Published monthly in Lodging Hospitality magazine, the lodging industry barometer (lib) is a composite indicator of business activity in the lodging industry.  This presentation will include forecasts for selected major markets and regions, occupancy and average daily rate, comparisons to restaurant and food service indices, as well as tourist arrivals and departures to include spending patterns. Moderator Raymond Goodman, Ph.D., of the University of New Hampshire will be joined by panelists Evangelos Simos, Ph.D., of the University of New Hampshire and Joseph Durocher, Ph.D of the University of New Hampshire.

11:30 a.m. - 12:30 p.m.     Restaurant Futurists Conference
Room 1E12/13
I Got a Problem.  Get Me a Consultant FAST! 
How to identify and work with consultants in various disciplines of the foodservice/hospitality industries. A panel of experts will be chaired by Michael Whiteman of Joe Baum/Michael Whiteman Associates.

12:00 noon - 1:30 p.m.      Lodging
Room 1E09/10
Lodging Industry Compensation and Benefits
Results will be given from the AH&MA 2000 compensation and benefits survey, providing data from 2,100 properties.  This presentation, moderated by Douglas G. Viehland of the American Hotel Foundation, highlights the results and describes how individuals can submit and receive updated compensation information. Panelists are Brian Ferguson of RealTime Hotel Reports, LLC and Dr. Bruce Tracey of Cornell University.   The survey was funded by the American Hotel Foundation and compiled by RealTime Hotel Reports.

2:30 p.m. - 4:00 p.m.      Restaurant Futurists Conference
Room 1E12/13
Sustainable Cuisine 2000 
A panel headed by Jonathan White of Egg Farm Dairy  to include Eve Felder of the Culinary Institute of America and representatives from  Chefs Collaborative and the Foundation for Sustainable Cuisine.  Examine how new ways of approaching traditional modalities in farming can work in today�s new economy, bolstered by the internet and overnight delivery!

2:30 p.m. - 4:00 p.m.     Restaurant Futurists Conference
Room 1E14
How the Food & Restaurant Media Access us and what They�d Like to see in the Future 
A panel of journalists from consumer and trade publications, headed by Bob Lape of WCBS and Crain�s New York Business, will offer some surprising insights into what they would do as restaurateurs in today�s market. 

4:00 p.m. - 7:00 p.m. 
122nd Annual Meeting of the Hotel Association of New York City, Inc.
New York Marriott Marquis � Odets/Wilder Room

The 85th annual International Hotel/Motel & Restaurant Show (IH/M&RS) will be held Saturday, November 11, through Tuesday, November 14, 2000, at the Jacob K. Javits Convention Center in New York City. 

The IH/M&RS is sponsored by the New York State Hospitality & Tourism Association, the Hotel Association of New York City, and the American Hotel & Motel Association and is managed by George Little
Management, Inc. (GLM).