News for the Hospitality Executive
Hilton Garden Inn Brand Names Joshua Messer General Manager
Edmonds, Wash. (February 12,, 2013) – Joshua Messer, general manager of The Hotel Group’s Hilton Garden Inn in Springfield, Ore., has been named Regional General Manager of the Year for the Pacific Northwest and Western Canada region in the 2012 Hilton Garden Inn brand awards. Recognizing leadership, hospitality, dedication and hard work, the brand awards identify the top-performing hotels and individuals in the Hilton Garden Inn family worldwide.
Selected from 39 other properties in the region, Messer is recognized for outstanding management and leadership. His accomplishments include service scores in the top 10 percent of all Hilton Garden Inns and an Associate Opinion Survey score of 94 percent, 15 percent above the industry average.
Under Messer’s management, the property received two outstanding ratings on quality assurance inspections with an average score of 98.5 percent last year.
“I am grateful to be recognized by Hilton Garden Inn, and it is an honor to be acknowledged at this level in a region with many remarkable general managers,” said Messer. “Springfield is a great place to visit and we are glad to make a memorable and comfortable travel experience for our guests.
The Hilton Garden Inn-Eugene/Springfield also received the Success Award, given to properties in the top 5 percent worldwide. The Success Award recognizes hotels that exhibit top performance in key categories including satisfaction and loyalty, quality assurance, brand management and product standards.
“The Hilton Garden Inn-Eugene/Springfield amazed us this year by winning not one but two awards,” said Lara Latture, CHA, chief operating officer of The Hotel Group. “We are extremely proud of the whole staff, and particularly Josh, for working as a team to make this hotel one of the best.”
Located at 3528 Gateway Street in Springfield, Ore., the Hilton Garden Inn Eugene/Springfield is just off Interstate-5, within 10 minutes of Downtown Eugene, the Eugene Airport, University of Oregon and Autzen Stadium. The hotel features a 24-hour business center, free Wi-Fi, an indoor pool and fitness center, and a bar and grill to accommodate business or leisure travelers.
For more information about The Hotel Group, visit www.TheHotelGroup.com
About The Hotel Group
The Hotel Group (THG) is a nationally-recognized Top 40 hotel company and currently manages and/or owns 26 properties in 10 states, representing 14 brands and employs more than 1,600 people. Since its inception in 1984, THG has managed more than 11 properties in 25 states, directed the design and construction of more than 40 new hotels, completed the acquisition of more than $150 million in private investment as the sponsor of Hotel Group Opportunity Funds I, II, II and IV. For more information, visit www.TheHotelGroup.com or call 425-771-1788.
Jessica Dawson / Lorne Richmond
Richmond Public Relations
[email protected] / [email protected]
Director of Marketing
The Hotel Group
Tel: (425) 248-2978
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