| Hendersonville, TN - April 21, 2003 -
InnLink LLC, the industry�s leading provider of reservation representation
services to the lodging industry, announces the release of its next generation,
Customer Management System (CMS). In development for eight months
and building on InnLink�s former customer-accessed application, CMS provides
unparalleled functionality and enhanced user-friendliness to customers
of InnLink�s reservation representation services.
InnLink�s CMS is an online, browser-based, graphical tool designed to facilitate and streamline the management of:
Multi-Tiered Report Generation allows a single hotel property or group of properties to be assigned to multiple reporting structures such as ownership, region, state, franchise brand, and management company simultaneously. The user may change and save a hotel�s assignment within the reporting structures by simply checking a box through the online tool. All reports access data real-time, and, therefore, present the most up-to-date reservation information to a hotelier. At the core of customer applications� array are service offerings that support and complement InnLink�s customer base and their need to compete effectively in the market place by increasing market share and reservations activity. According to Mike Young, InnLink�s president, �CMS saves our customers significant time managing reservations, rates, and channel distribution. The graphical screens and online access reduce training time and provide our customers with greater reservations control from anywhere they�re able to access the Internet. InnLink has made � and continues to make � important technological strides in reservation processing. CMS is just the beginning.� About InnLink, LLC:
For more information, contact Mike Otten at 770.431.6828 or [email protected]. |
