WASHINGTON, Sept. 2, 1999 - Marriott International, Inc.
(NYSE: MAR) announced today that it has reached an agreement with STSN
(Suite Technology Systems Network) to install high-speed Internet access
in Marriott hotel guestrooms, meeting rooms and business centers. The STSN
system is up to 50 times faster than conventional data ports and allows
the guest to access the Internet and use the telephone at the same time.
STSN has created a revolutionary �plug and play� solution that permits
the guest to easily connect to the Internet using an Ethernet or USB cable.
Installation of the STSN system will begin this October at the following
brands: Marriott Hotels, Resorts and Suites; Renaissance Hotels and
Resorts; and Courtyard by Marriott. Marriott will offer STSN in all
guest rooms, meeting rooms and business centers at a minimum of 100 hotels
by year-end 1999 and more than 500 properties by the end of 2000.
Installation will proceed rapidly, because the STSN system utilizes existing
phone lines and requires no new wiring or cables.
The STSN high-speed Internet access system will be installed
in 100 Marriott hotels by year-end 1999 and in 500 properties by the end
of 2000. The STSN system allows the user to access the Internet and use
the telephone at the same time. (PRNewsFoto) |
�Marriott International is always looking for ways to enhance customer
service through innovative technologies,� said Carl Wilson, executive vice
president and chief information officer of Marriott International, Inc.
�After exhaustive testing, Marriott selected STSN for its combination of
user- friendly design, speed and security.�
�We have designed a product that provides fast and secure Internet access
and works seamlessly with the guest�s laptop and software,� said Will West,
president and CEO, STSN. |
�Marriott will be the first to offer the STSN system and is working
closely with us on several future enhancements.� STSN�s system works with
any Internet compatible laptop or computer and does not force the guest
to acquire or use special PC accessories. The guest can simply and securely
access the Internet in the same manner they do at the office or home. For
24-hour Internet access, Marriott will charge a nominal $9.95 per day.
As an added benefit, the system features a complimentary customized web
page that offers information on hotel amenities, business services, restaurants,
special online conference services, local attractions, transportation and
shopping. STSN will also provide Marriott guests with a toll-free help
line to answer questions and provide assistance 24-hours a day.
In addition, guests will have secure access to their private corporate
networks, email systems, scheduling programs, sales force automation and
client server applications. STSN�s high-speed connectivity eliminates lengthy
downloads and turns the Internet into a �real-time� resource for work and
entertainment. Marriott conducted extensive customer research at
more than 40 hotels to determine the best high-speed in-room Internet solution
possible. In total, the company installed and tested nine different high-speed
Internet access systems over a 24-month period. STSN�s product, which attaches
to the existing guestroom telephone line, was the clear choice among both
the savvy laptop carrying business traveler and the occasional user. In
addition, Marriott found that more than half of its guests who travel with
laptops connect to an Internet service provider. Based in Salt Lake
City, Utah, STSN is a leading technology and information service provider
to the hospitality industry. The company is working on several future technological
enhancements including in-room video conferencing. |