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Solution from Agilysys Next-Generation Property Management System to Streamline Guest Service at New Hotel
CLEVELAND � Dec. 15, 2009 � Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, has announced that Santa Claran Hotel Casino, formerly Big Rock Casino, in Española, NM, has selected the Guest 360� property management solution for its new 124-room hotel, scheduled to open in January. The Santa Claran Hotel Casino is the first gaming site to implement the groundbreaking property management system from Agilysys. �The Guest 360 solution is truly revolutionary, and we wanted to get in on the ground floor of the project,� said Joseph Quiroli, general manager at Santa Claran Hotel Casino. �We have a lot of confidence in Agilysys, as we already use their solutions for point-of-sale and inventory and procurement. The professionalism they have extended to us, as well as the support they offer, is tremendous. When it came time to select a property management system for our new hotel, we knew they were the right vendor.� The Guest 360 solution, which was recognized as �Best New Technology� at HITEC 2007, is an open database and cross-platform property management system that utilizes Services-Oriented Architecture (SOA) to provide a highly scalable and flexible solution for hotels and resorts of all sizes as well as multi-property operations. SOA enables the Guest 360 solution to be tailored to a hotel�s business processes and allows for flexible integration with other software systems. Features of the Guest 360 property management solution include: an attributes-based inventory engine; an innovative offer and rating system; and Guest Hub, a centralized repository for guest profiles, including history, itineraries, interests and preferences. �The Guest 360 solution offers a real departure from traditional property management systems that merely track reservations and perform check-in and check-out,� said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. �This solution actually helps predict guest preferences and makes suggestions based on guest recognition. This innovative technology will give the Santa Claran Hotel Casino a competitive advantage and enable the property to provide a memorable guest experience.� Santa Claran Hotel Casino, located 20 minutes from Santa Fe in Española, NM, features a 27,000-square-foot casino, three restaurants, tapas bar and live entertainment. The new hotel, scheduled to open in January 2010, will feature 124 rooms and suites and a fitness center. The Santa Claran Hotel Casino is owned by the Santa Clara Development Corporation, committed to the healthy growth and economic development of Northern New Mexico�s Santa Clara Pueblo native people. About Agilysys, Inc.
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Maureen Morreale
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