Hotel Online  Special Report


MTech’s HIP Software Helps HotSOS Users
Easily Control Inventory, Stay on Budget
Hotel Inventory and Purchasing module eliminates major portion of purchasing
paperwork that can turn inventory recordkeeping into an operational nightmare
MIAMI —FEBRUARY 27, 2007 — Hotel operators who maintain a perpetual inventory and the purchasing process that feeds it face a time-consuming task. To help expedite and streamline the process, MTech has created the Hotel Inventory and Purchasing module, or HIP. 

MTech—a leader in providing software solutions to help hotels improve communications, increase productivity, and maximize guest satisfaction—has designed HIP as a simple, easy-to-use tool that will help hotels manage budgets, purchasing and perpetual inventory. The product integrates tightly with HotSOS (MTech’s Internet-based Hotel Service Optimization System) but can be used as a stand-alone module as well. HIP, like HotSOS, is offered over the Internet as a SaaS (Software as a Service) solution. 

“This solution is aimed at hotels that have large engineering and housekeeping inventories or organizations that do owner billing,” said Luis Segredo, President and Co-Founder of Miami-based MTech. “When used together, HotSOS and HIP will generate cost reports for service orders that will include labor and parts costs automatically. Large hotels need this data for internal billing, and condo hotels or vacation-rental management companies need this data to generate owner billing.”

HIP eliminates a good deal of the purchasing-paperwork build-up that often can turn into a record-keeping nightmare. HIP also helps owners and operators stay on budget by allowing quick, easy references that provide information on how much funding has been committed at any one time in a certain area. HIP offers up-to-the-purchase-order data on committed funds, thus making it easier to stay on or under budget.

Controlling inventory loss, improving service-order costing

“Any perpetual inventory can help bring to light inventory loss,” Segredo said. “But by using HIP, hotel managers can control loss by having the capability of tracking inventory in multiple storerooms and controlling all transactions via user ID. No software can completely eliminate inventory loss, but can instantly bring it to light and pinpoint any problem areas.”

When used in conjunction with HotSOS, HIP will improve service-order costing as well.

“HotSOS automatically builds labor charges and allows the user to enter any service recovery as well as adding parts costs to an order,” Segredo explained. “With the HIP module, the user immediately sees the part cost and the inventory is automatically reduced in the appropriate storeroom. In other words, HIP provides managers with accurate, real-time cost numbers.”

Other areas where HIP can help are:

  • Budget management
  • Purchase-order management, including back-order management
  • Vendor management
  • Inventory management that includes multi-warehouse support, barcode-label generation and inter-warehouse transfer support
  • International currency support
  • Configurable per-year periods
  • Suite of reports
For more information on HIP, HotSOS and other MTech solutions, please visit the MTech Web site at

About MTech

Since 1993, MTech has developed and installed solutions to help hotels work smarter — not harder. The company is on track to double its client base to more than 1,200 hotels this year with the introduction of HotSOS (pronounced “hot sauce”) — comprising a suite of Internet-enabled, enterprise-level quality and customer relationship management applications available on a subscription basis. The company’s Espresso! client server/site-based quality management software suite and PM-Works Internet-based preventive maintenance-centric solution (also integrated as a subset of HotSOS) have been market leaders for more than a decade. MTech’s solutions are uniquely positioned and proven to help hotels improve communications, increase productivity, and maximize guest satisfaction. Unique telephone, email and alphanumeric paging interfaces improve overall workflow and communication between departments and streamline data collection and dispatching processes. Production, sales, pre-installation, and ongoing world-class service and support are provided from the company’s headquarters in Miami. For more information on the company, please visit


Luis Segredo
Tel: (305) 256-0429

Barb Worcester
Tel: (440) 930-5770

Also See: HotSOS Goes Global with Multiple Language Capability; SaaS Hotel users can operate in multiple languages, including double byte characters while corporate management analyzes data in one set language / February 2007
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Sandia Resort & Casino Bets on HotSOS as Best Way to Ensure Guest Satisfaction; New Mexico's Indian Gaming property chooses MTech's Hotel Service Optimization System to help staff respond quickly to guest concerns and track recurring problems / January 2007
High-Tech Hotel 1000 Taps HotSOS, Vocera to Streamline Guest-Response; MTech’s Internet-based Hotel Service Optimization System / January 2007
CSM Lodging Begins Installation of MTech’s PMWorks in All its Hotels Nationwide / November 2006
Jiten Hotel Management Installing MTech's PMWorks Preventive Maintenance Solution; Jiten executive cites PMWork's worth as an easy-to-use Internet-based tool that helps increase guest satisfaction, maximize profitability and preserve asset value / November 2006
MGM Grand Las Vegas Turns to MTech to Streamline Guest Services Work Flow; HotSOS Internet-based guest services tool helps world-class Vegas venue improve on even its own high standards of operation / June 2006
Leading Chicago Hotel ‘Migrates’ to HotSOS to Maximize Guest Services, Satisfaction; InterContinental Chicago now features MTech’s Internet-based Hotel Service Optimization System to streamline service response / June 2006
New York City-based DHG Chooses HotSOS to Enhance High Guest-Service Standards; Owner of Affinia and The Benjamin upscale/luxury brands installing MTech’s Internet-based guest-service system in all its hotels / June 2006
Interstate Hotels & Resorts Installs PMWorks in All of its Crossroads Division Properties; Executive says company’s priority of protecting owners’ assets efficiently and effectively led to division-wide install of innovative preventive-maintenance software / May 2006
Management Companies Seeing Big Value in Effective Preventive-Maintenance Programs / May 2006
Hampton Inn Becomes 750th Hotel to Install M-Tech’s Preventive Maintenance Solution / March 2006
MTech, PAR Springer-Miller Systems Interface Improves Guest Service / November 2005
MTech Launches PMWorks Plus Internet-Based Tracking of Work Requests & Guest Incidents / July 2005
Mandarin Oriental, New York Accelerates Service with MTech's HotSOS / June 2005
New Facility for MTech a Win for Employees, Customers and Community / May 2005
MTechs PMWorks Earns Its 500th Customer and Continues to Help Hotels Automate Preventative Maintenance / February 2005
Exciting New ASP From M-TECH Helps Hotels Deliver On Service Promises And Exceed Guests’ Expectations / June 2004
Marriott International Partners With M-Tech For Online Preventive Maintenance / June 2004
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Town and Country Resort & Convention Center Leverages M-Tech Espresso! Rapid Response System to Enhance Guest Satisfaction / September 2003
Mohegan Sun Leverages Espresso! Rapid Response to Gain Service Upper-hand / April 2003
Gaylord Palms leverages M-Tech’s Espresso! Quality Management Solution to Extend Award-winning Guest Service / July 2003
M-Tech Partners With PRPRO / April 2003

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