Hotel Online Special Report

It’s a Hat Trick!  Three, Competing Resorts in
Brainerd, Minnesota Choose Visual One Systems!
V1’s powerful software integration overcomes sites’ fierce competition
ROCKVILLE, MD (USA) – November 30, 2004 – Visual One Systems Corporation, a supplier of management software to the hospitality industry since 1977, will be installing their property management, sales & catering, restaurant POS, retail POS, spa reservations, golf course management, condominium accounting, activity scheduler, dining room reservation software, and interfaces to other systems at three, competing resorts in Brainerd, Minnesota:  the Grand View Lodge Resort, Maddens On Gull Lake Resort, and Cragun’s Resort and Hotel on Gull Lake.  In spite of the being competitors to each other, each site recognized the strength and synergy of installing V1’s integrated software, rather than trying to interface systems from other, multiple vendors.

“We, at Visual One, are proud to have those three, amazing properties as part of the V1 family,” says Dave Burroughs, President of Visual One Systems.  “The Users will love being able to book a room reservation for a guest and, at the same time, reserve the guest’s spa event, golf tee-time, dining room reservation, and other activities … and then include the guest’s itinerary in the emailed sleeping room confirmation. Their Sales offices will be more efficient, having all of the property’s information at their fingertips.  The restaurants won’t have to worry about package plan logic because V1’s integration takes care of it for them.  And the accounting office will rest assured, knowing that all of the information flows properly to the back office, including to the condo owners’ accounts.”

“The comprehensive system will allow us to insure that our guests have a great stay at the resort including all the services and activities they request,” says Paul Welch, Assistant General Manager.  “Having the reservations, POS, accounting, inventory, property management and data base services under one operating system is wonderful.  V1’S system set-up and staff training have been very well organized and executed.”

“We look forward to installing the software,” says Bill Crumley, Director of Marketing.  “We expect to increase guest service and revenues as a result of the integration between V1’s products.”

“Having observed the Visual One Systems growth over the past years, we felt as though they were the logical choice to meet the demanding needs of Cragun’s Resort and The Legacy Courses at Cragun’s,” says Ken Newkirk, Manager of Information Technology.  “The family of software products from Visual One will supply the integration needed to provide our guests the best experience, whether it’s golf, a family vacation, fishing trip, massage at the Spa or a conference and meeting.  We are looking forward to the installation and the sharing of operational knowledge of the Visual One product with our Gull Lake neighbors.”

About Visual One Systems:  V1 has provided software to the hospitality industry since 1977.  Though several hundred sites still use V1’s legacy products, V1’s premier product line uses Microsoft’s SQL Server database using Microsoft’s operating systems as well as thin-client architecture.  V1 also offers central reservations, club management, general ledger, accounts payable, purchase order, central guest warehouse (for multi-site chains) and the newest in the V1 product line:  a web-based property management system called V1Net.

About Grand View Lodge:  Grand View Lodge, on beautiful Gull Lake in the Northwoods of Minnesota, is the premier family, golf, and spa vacation destination.  GVL is a year-‘round resort specializing in family vacations, couples getaways, golf packages, spa vacations and group meetings in the beauty and serenity of the woods and lakes of Minnesota.  Choose from four golf courses, including Arnold Palmer’s Deacon’s Lodge.

About Madden’s Resort:  For 75 years, Madden's on Gull Lake has been helping guests create memories and warm moments that fill everyday life with sparkle and fun. We urge you to visit us soon and start weaving your own memories at Madden's.  We're a conference and retreat center where businesses and organizations hold seminars, sales meetings and other functions - often combining those events with great recreation, including golf.

About Cragun’s Resort:  Voted "Property of the Year" by the Minnesota Innkeepers, Cragun’s offers lodging to recreation, fine food to fabulous four-season fun.  Choose golf on 54 world-class holes at the Legacy Courses designed by Robert Trent Jones Jr. or swim in our indoor and outdoor pools. Get a massage, play tennis, work out, try the full-swing golf simulators, take a guided fishing trip, rent a boat, snowmobile, ski, rent an ice fishing house, take a horse-drawn sleigh ride, and much more.

For more information go to


Dan Wasser
Visual One Systems (US)
(301) 926-2500 x311

Mike Gadbury
Visual One (Europe)
+44(0) 1372 371155

Also See: Foxhills Club & Resort Goes All the Way with Visual One / October 2004
Visual One Marches on to Lumley Castle and Coombe Abbey / October 2004
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Q Center Adds Visual One’s Property Management System; 1,041-unit Hotel and Conference Center Adds to V1’s Existing Sales & Catering System / Aug 2004
Visual One Systems to Hold Annual Users Conference at the Pinehurst Resort / Aug 2004
Visual One Systems To Install Wide-range of Software at Grand View Lodge; GVL Chooses V1 for Technology, Integration, and Functionality / Aug 2004
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Visual One and Rocksoft Announce More Deals in Ireland / May 2004
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Visual One Installs GolfPro at Foxhills / February 2004
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Visual One Signs Partnership Agreement with Rocksoft In Ireland / December 2003
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Danesfield House Follow the Visual One Road! / September 2003
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Tundra Lodge Chooses Visual One / August 2003
Visual One to be installed at Perdido Beach Resort / July 2003
The Exclusive Ocean Reef Club Chooses Visual One Systems; Integrated Property Management, Condominium Accounting, Spa and Golf Systems Lead the Way / July 2003
Visual One Systems to Introduce Two, New Modules at HITEC; Spa Management and Central Reservations software is fully-integrated with V1's property management and point-of-sale software / June 2003
Visual One Lands Major Contract with Seymour Hotels of Jersey / June 2003
Visual One Systems Inks Software Agreement with Tamar Inns / May 2000
Visual One Provides Hotel Web Sites with a Turnkey Online Reservation System / Mar 2000
Visual One Property Management System Now Linked with / April 2000 

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