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Online Marketing Tool Drives Room Sales for Chain Hotels and Independents

Operators Increase Bookings and Revenues with hotel WebSpace



August 2010 – Creating effective online marketing in conjunction with local events has been a challenge for operators with large chain brands, but a new automated sales tool has changed that.
 
Hospitality Ventures is one hotel ownership and management company that is increasing revenues with multi-branded, precisely-targeted web pages created on-the-fly to promote local and regional events such as Little League championships and crafts fairs. These events are difficult for centralized corporate brand marketers to identify, but the ability to easily create customized web pages is boosting reservations from visitors attending the events.
 
Hospitality Ventures creates its pages using hotel WebSpace from hotel SystemsPro, a technology company providing high performance, ASP-based enterprise and property solutions that enable hotel companies to grow market share.
 
“We have had a number of conversations with meeting planners and guests that indicate our properties’ hotel WebSpace pages are leading to bookings,” said Kathryn Jones, Director of eCommerce for Hospitality Ventures, an Atlanta-based company with 26 hotels in its portfolio across the U.S.
 
In the past, Hospitality Ventures faced lengthy turnaround times for franchisors to address local marketing programs near its large branded properties.  Using hotel WebSpace, it now creates web pages that attract travelers to community or regional activities.  hotel WebSpace pages describe the event and the proximity of Hospitality Ventures properties. Here are two examples:


“The time required to build pages in hotel WebSpace is minutes, and the pages are optimized to ensure excellent search engine placement,” Jones said.
 
Jones recently built a web page for families participating in a church youth conference in Daytona Beach, FL.  The site earned page one placement on Google for anyone searching for the conference and provided booking for Hospitality Ventures’ The Shores Resort & Spa near the conference.
 
Prime placement on Google searches increases bookings
“Most people start with Google for an Internet search, so we know we are getting a big benefit from hotel WebSpace, which offers a number of fields to help optimize search engine placement when we create these promotional pages,” Jones explained.
 
Jones begins her page-building process by reviewing the calendars from local Convention and Visitors Bureau, sports arenas, and entertainment complexes near her properties. “We do a lot of Internet prospecting to identify local events, and build our pages so they are online well in advance of the events we want to promote,” she said.
 
Events offer stronger web marketing results than attractions
Corey Trautvetter of hotel SystemsPro offers a perspective on the company’s strategy for developing hotel WebSpace. “We wanted properties to have a way to provide their own local web marketing for regional events that would attract visitors to their properties,” he said. “This is not just about major events, but about smaller events that sell out a town, like a military reunion or soccer tournament. We have found hotels do better with an event topic, rather than an attraction like Mt. Rushmore, which already has many websites promoting it.  A Little League playoff or a reunion are ideal candidates for a landing page. 
 
In a recent performance test for hotel WebSpace by a major hotel company, 80 percent of the indexed landing pages created with hotel WebSpace for local events ranked within the first 10 results on the Search Engine Results Page (SERP).  This means that 8 out of every 10 landing pages ranked on the first page and within the first ten listings of Google results.
 
For example, Hospitality Ventures recently went beyond single-event marketing with hotel WebSpace. It used the solution to create a page that would capture the interest of visitors not only attending any events at the Rocky Mount, NC, Sports Complex, but also those wanting a pet-friendly hotel. See the page at http://www.hotelwebspace.com/Package.aspx?Portal=2162cd70-fc8a-40af-abd1-a7a17eb31635.
 
More than 1,200 properties use hotel WebSpace to create their own event pages. hotel SystemsPro is also launching a service to audit the existing pages of its hotel WebSpace clients, suggest enhancements, and evaluate results to help the properties make their online strategies more effective.

About Hospitality Ventures
Hospitality Ventures is a privately owned, fully-integrated hotel ownership and management organization based in Atlanta, Georgia. The company was formed in 2001 and currently owns and/or operates 25 hotels located in 15 states. Eighteen hotels currently operate as Hilton or Marriott brands. The senior leadership team has experience owning and managing hotel portfolios, ranging in size up to 143 properties.

About hotel SystemsPro
hotel SystemsProFounded in 1996, hotel SystemsPro is a technology company operated by hospitality professionals who provide high performance, ASP-based enterprise and property solutions that enable hotel companies to grow market share through better management of assets, increased sales, reduced operating expenses, and a higher quality guest experience. hotel SystemsPro partners with clients to provide solutions that scale across a broad range of properties in North America and around the world. Whatever the size of the property operator or its challenges, hotel SystemsPro solutions do the heavy lifting for operators to streamline operations and boost staff productivity and profitability. Our solutions include hotel SalesPro, hotel CateringPro, hotel ServicePro and hotel WebSpace. For more information, visit www.hotelsystemspro.com.

hotel SalesPro is a multi-property ASP sales and catering system with scalable functionality that increases sales efficiency for hotel chains and independent properties.  hotel ServicePro is an economical hotel maintenance solution that preserves property asset value and improves guest service by automating the communication, scheduling, tracking and reporting of tasks surrounding best practices, guest requests, safety requirements and preventive and equipment management. hotel WebSpace, is an effective new online marketing solution that drives market share for hotel companies.


 
 
 
Contact:

hotel SystemsPro
Kathy Bannasch, CHA
Vice President of Sales, Marketing and Corporate Training
280 Interstate North Circle, Suite 600
Atlanta, GA 30339
Phone: 770-303-9911 or Toll free: 877-263-3645
Email: kathy.bannasch@hotelsystemspro.com
www.hotelSystemsPro.com 
 
 
Media Contact:
Julie Keyser-Squires, APR
Softscribe Inc.
Julie@softscribeinc.com
404-256-5512
http://www.softscribeinc.com

 

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Also See: hotel SystemsPro Takes Social Media Leadership Position at Southern Lodging Summit; hotel SystemsPro Senior Director of eMarketing and eSales to Provide Social Media Guidance to Operators During eCommerce Panel / August 2010

hotel SystemsPro Partners with Four Winds Interactive to Enable Hotel Sales Offices to Instantly Update Group Information and Promotions; hotel SystemsPro digital signage interface delivers seamless updates of on-property marketing messaging for increased efficiency / June 2010

hotel SystemsPro Showcases Mobile Technology at HITEC – Announces iPad-Enabled hotel ServicePro and hotel SalesPro Solutions; hotel SystemsPro Launches Easy-to-Use Mobile, Browser-Ready Solutions that Increase Revenue, Improve Operating Efficiency / June 2010

Choice Honors Cambria Suites in Ohio with Hotel of the Year Award; GM Credits Committed Staff Supported by Valuable Technology Tools for Delivering Top-Ranked Customer Service / June 2010

hotel SystemsPro SalesPro Solution Helps Buffalo Lodging Increase Sales and Profitability; Even Non-Tech Savvy Salespeople Sell Better with Mobile Handheld Solution / April 2010

B. F. Saul Company Hotel Division Drives Increases Guest Satisfaction with hotel ServicePro Solution; Maintenance and Guest Service System Automatically Translates Messages into Spanish and Other Languages for Quick, Accurate Response that Boost Service Levels / April 2010

B. F. Saul Company Hotel Division Readies for Q3 Upturn; Eyes Higher Service Levels and Guest Service Scores for 18 Hotels / April 2010

B.F. Saul Company Hotel Division Partners with hotel SystemsPro to Improve Guest Service, Asset Quality; Senior Vice President Mark Carrier Supports Tech Innovations to Optimize Operating Efficiency / April 2010

hotel SystemsPro Announces New Senior Director of eSales & eMarketing to Direct New Initiatives; Industry Veteran Will Help Customers Optimize Their Use of Web-based Solutions to Increase Profitability / December 2009

hotel SystemsPro Taps Industry Experts to Sharpen Customers’ Competitive Advantage; New team members help clients maximize effective enterprise solutions / December 2009

Hampton Inn Increases Profitability with Focus on Higher Revenue Transient Guests; ‘Sales Team of One’ Counts on Solution to Build Relationships, Transient Business / November 2009

Denver Hampton Inn & Suites Boosts Customer Service Scores / November 2009

hotel ServicePro Simplifies New-Build Opening Process at Hilton Garden Inn and Homewood Suites in Lake Buena Vista/Orlando; hotel ServicePro Web-based maintenance tracking, asset management solution saves hundreds of hours in new-build hotel checklist approval completion / November 2009

hotel SystemsPro Announces New Vice President to Champion Company Growth; Industry veteran Kathy Bannasch named vice president sales and marketing / September 2009

hotel SystemsPro Announces Account Saturation Tool to Increase Revenue and Focus Sales Activity on Top Accounts; hotel SalesPro s New Web-Based Sales Tool Automates the 80/20 Rule for Streamlined Account Qualification and Management / July 2009

hotelSystemsPro Announces hotelWebSpace to Drive Traffic to Websites Via Internet Prospecting; hotelSalesPro Sales System Goes Wireless – Easy Access from Popular Mobile Devices/ June 2009

Choice Hotels Selects hotelSystemsPro as Qualified Vendor; hotelSalesPro sales and catering, and hotelServicePro property maintenance and guest service, implemented by Cambria Suites properties / June 2009

Expansion in 2009: Hotel Equities' Strategy for 100% Growth by 2010; Web-based System Unifies Sales Management for Properties and Flags / May 2009

Lodgian Increases Deal Closing Effectiveness with Multi-Property Sales System; Web-Based Sales & Catering Software Automates 39 Properties / April 2009

hotelSystemsPro Implements Sales & Catering and Asset Management Systems at 122 Properties to Date in 2009 / March 2009

hotelSystemsPro Implements Sales & Catering and Asset Management Systems at 122 Properties To Date in 2009; Operators select hotelSystemsPro for revenue generating productivity tools / March 2009

Aimbridge Hospitality Focuses on Sales Performance Metrics for Success; 50-property hotel company uses 80/20 rule to target sales teams on top accounts / February 2009

hotelSystemsPro Expands into Larger Offices to Accommodate Continued Growth; Industry Leader Gains 250+ New Customers in Q4 ‘08, Doubles Office Space / January 2009
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