News for the Hospitality Executive |
Fastest-growing Select Service
Brand, La Quinta Inns & Suites,
Extends and Expands Relationship with
Pegasus Solutions
Three-year contract renewal
includes evolution to RezView® NG
and global commission processing services
SCOTTSDALE,
DALLAS and LONDON (April 5, 2010) – Pegasus Solutions has extended and
expanded its relationship with La Quinta
Inns &
Suites, the fastest-growing
select service brand in the hotel industry. The three-year renewal with
the
approximately 800-hotel brand includes reservation services with
Pegasus’ market-leading
RezView® central reservations system (CRS), a planned
evolution to the Pegasus’
award-winning RezView®
NG
next generation CRS, and global commission processing services. La Quinta has employed Pegasus’ RezView CRS since 2007 following its acquisition by The Blackstone Group. RezView, which maintains the industry’s best uptime and sub-second response times, is core to La Quinta’s reservations and operations, according to Vivek Shaiva, chief information officer for La Quinta. “We’re delighted to have worked closely with Pegasus to optimize the capabilities and flexibility of RezView to deliver a revenue management strategy that not only allows us to meet the diverse and specific needs of our customers, but to also fuel growth that has exceeded our expectations,” said Shaiva. “And, with the planned evolution to RezView NG, we’ll retain special features we’ve pioneered with our Pegasus product team, while also adding improved rate and channel management capabilities.” Pegasus’ business solutions strategies helped La Quinta develop a dynamic rate strategy, unprecedented in the industry, which allows the CRS to return the best available rate (BAR) for each day in a multi-night stay, rather than the BAR available for all nights requested. La Quinta also worked closely with Pegasus to develop and launch a property management system (PMS) hub that has now been expanded in RezView NG as RezView Connect. This is another example of the scalability and flexibility of RezView NG, as RezView Connect supports any business system requiring an interface with the CRS across La Quinta’s 800 properties. “Our relationship with La Quinta is the perfect example of the important business solutions we can deliver in cooperation with a willing customer. Vivek and his team came to us with specific challenges they needed to address, and together, we’ve tackled those problems, developing and delivering beyond traditional solutions. The result is true product innovation and solutions development at its best, yielding the right business-driving results for La Quinta, and enriching our product offering and services for the industry,” said Mike Kistner, CEO of Pegasus Solutions. RezView NG has been lauded by the hospitality industry as the first major redesign of the CRS in more than 20 years, and by InfoWorld as one of the top IT projects of 2009. To-date, it has been upgraded to more than 8,000 hotels. La Quinta will use RezView NG for reservations, content management and channel management, and Pegasus’ Global Commission Processing for timely commissionable agency reservations and payments. Recognized globally by agents as the preferred commission processing service, Pegasus Global Commission Processing offers payments with check or direct deposit in any of 37 currencies. About La Quinta LQ Management L.L.C. is one of the largest operators of limited-service hotels in the United States. Based in Dallas, TX, the company operates and provides franchise services to close to 800 hotels in 46 states, Canada and Mexico under the La Quinta Inn® and La Quinta Inn & Suites® brands. For reservations or more information about La Quinta, please visit www.LQ.com or call 1-800-SLEEPLQ. Follow La Quinta Inns & Suites on Twitter at www.twitter.com/LQ. About Pegasus Solutions Inc. Pegasus Solutions is the world’s leading provider of technology and services to hotels and travel distributors, supplying state-of-the-art central reservation systems and electronic distribution services, advanced agency commission processing and payment services, and hotel marketing representation services. Founded in 1989, Pegasus created and launched the hotel switch, and today its customers include more than 95,000 properties around the globe as well as a majority of the world’s travel agencies. Additionally, Pegasus’ powerful representation arm incorporates Utell® Hotels & Resorts and Utell Connect, services that have been chosen by nearly 9,000 member hotels in more than 130 countries, making Pegasus the hotel industry’s largest third-party marketing, sales and reservations specialist. Pegasus also powers the niche consumer Web site www.hotelbook.com™, dedicated to promoting independent and boutique hotels throughout the world. Headquartered in Dallas, Pegasus has 18 offices in 11 countries, including regional hubs in London, Singapore and Scottsdale, Arizona. For more information, please visit www.pegs.com or www.utell.com. Follow Pegasus on Twitter at www.twitter.com/pegexec. |
Contacts: Media contact: Ariel Herr |