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The Role of Preventive Maintenance in the
Greening of Hotel Operations
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Mintek Mobile Data Solutions Makes it Easy to Stay Green
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DUNEDIN, FLA.—April 15, 2008 — “Green” has been all the rage in lodging in recent months and for good reason. Record-breaking energy costs, news of climate change, an explosion in consumer interest, the proliferation of certification programs, and new government regulation have all contributed to the buzz. Whether prompted by these trends or the realization that going green is just smart business, thousands of owners and managers are changing the way they operate their hotels.

Fueling the push toward green has been the introduction of new products that make it easier to reduce energy and water consumption. Dual-flush toilets, low-flow showerheads, digital thermostats, guestroom energy management devices, ozone laundry systems, and highly efficient boilers are just some of the products that are helping hoteliers reduce costs and environmental impact. These new products join the many systems already in place that impact the overall efficiency of a building.

As with any resource-saving product, how it is maintained over its lifespan is critical to its effectiveness. If a high-efficiency toilet leaks water or a guestroom energy management system fails to control a heating and cooling system accurately, potential savings in water and energy are lost. If lime buildup is not removed from kitchen warewashing equipment regularly, there can be bad heat transfer. If coils on refrigeration equipment are not cleaned, or if PTAC filters are not changed, more energy is consumed. The list goes on.

Accountability Added to PM Process 

To schedule and document preventive maintenance (PM) on items needing checked, most hotels still rely on inefficient paper-based processes. Oftentimes, paper gets misplaced, which leads to PMs or work orders not being completed. Inherent in paper-based processes is also a lack of accountability. There is no way to really know if an engineer was at a piece of equipment or other location in the hotel. Ultimately, this type of environment can make a hotel more vulnerable to maintenance problems that impact guest satisfaction and resource efficiency.

Fortunately for the lodging industry, Mintek Mobile Data Solutions developed WinTrack PM, an automated system that ensures that PMs, rounds and work orders are completed on time, and that maintenance issues do not slip through the cracks. Since 1999, Dunedin, Fla.-based Mintek has helped hundreds of hotels throughout the United States and Canada automate their PM processes.

WinTrack PM software incorporates handheld devices and bar coding to ensure that PMs, rounds, inspections and work orders are accomplished on time. The result: a much more efficient operation.

Bar codes are discreetly placed on every item needing a PM. When an engineer scans a bar code, it prompts him to answer previously determined questions. After the PM has been completed, the bar code is scanned again. Each step is recorded within WinTrack PM.

Mintek’s system adds accountability to the PM process because managers know exactly when an engineer was at a location, what was recorded, and how long the engineer was there. WinTrack PM automates PM scheduling and streamlines the work order process. Work orders can be generated automatically through the handheld based on answers provided by engineers. WinTrack PM also tracks parts information for each item needing checked, as well as the costs associated with parts and equipment replacement. 

Many different types of reports can be generated from WinTrack PM. Some of these include: PM history reports, inspection result reports, round history reports, open work load reports, parts needed reports, and facility overview. Other types of reports can be created with Mintek’s built-in report writer.  

WinTrack PM can be used throughout a hotel—not only for expensive equipment but also for guestroom inspections. Meter readings related to energy consumption also can be captured with Mintek’s PM system. If a meter reading is out of range, WinTrack PM can generate a warning message. If a PM becomes overdue, it is flagged within WinTrack PM. Mintek’s Maintenance Portal centralizes reporting so that work can be monitored from anywhere there is Internet access.

Improved Resource Efficiency

“Any mechanical system running properly is going to use less energy,” says the chief engineer at a leading hotel in Canada currently using WinTrack PM. “Where there is reduced friction between parts, reduced leakage of steam, and clean filters, there is definitely going to be energy savings.”

“Each part of WinTrack PM ensures that water and energy are saved where they can be saved,” says Lind Hutton, President of Mintek Mobile Data Solutions. “Without a doubt, a well designed PM program can help maximize resource efficiency, extend the life of valuable equipment, minimize labor and repair costs, and keep guests and staff comfortable and content.”

For 2008, PKF Hospitality Research forecasts utility costs will rise 5.5 percent.

“Those rising costs will make it even more important to perform PMs on a consistent basis,” Hutton says. “Any hotel currently not doing that is missing a huge opportunity to minimize expenses related to water and energy consumption. There has been a lot of talk lately about green hotels, but without an automated PM system like WinTrack PM, green hotel efficiencies are much more difficult to maintain.”

About Mintek Mobile Data Solutions:

Mintek Mobile Data Solutions is the developer of turn-key solutions for city utilities, lodging and cable companies that provide access to customer, employee and asset information beyond the “traditional office.” Mintek’s solutions have been implemented in more than 1,500 individual locations with more than 5,000 mobile field users. Among Mintek’s clients are Plant City, Fla., Time Warner Cable, Comcast, Bright House Communications, Marriott International and Loews Hotels. For more information, call Chris Kluis, Director of Marketing, at (727) 734-9175, or go to: www.mintek.com.

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Chris Kluis, Director of Marketing
Mintek Mobile Data Solutions
(727) 734-9175
E-mail: chris.kluis@mintek.com  
www.mintek.com

Glenn Hasek, President
Hasek Communications
(440) 243-2055; cell: (216) 702-0334
E-mail: hasekcom@aol.com
www.hasekcom.com



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Also See Hotels in Michigan, Pennsylvania, Alabama Choose Mintek to Streamline Maintenance Operations; WinTrack PM Helps Extend Asset Life, Improve Guest Satisfaction / March 2008
Ten Ways Preventive Maintenance Can Help Reduce Energy Costs This Winter; Courtesy of Mintek Mobile Data Solutions—Lodging’s PM Expert / November 2007
Mintek Mobile Data Solutions Ranked Among Top 500 Global Software Companies; Florida Company Honored for Third Consecutive Year / October 2007
Mintek Mobile Data Solutions Named Top Hospitality Company by VSR Magazine; Florida Firm Recognized for Industry-Leading Maintenance Automation System / September 2007
10 Ways Preventive Maintenance Can Help Minimize Your Legal Exposure; Compliments of Mintek Mobile Data Solutions / July 2007
Mintek Mobile Data Solutions to Introduce WinTrack PM for Windows Mobile Platform at HITEC; Powerful New MC Terminals Support Upgraded Preventive Maintenance Software / June 2007
10 Ways to Keep Your Hotel Property Energy Efficient This Summer; Compliments of Mintek Mobile Data Solutions / June 2007
Mintek Mobile Data Solutions Marks 20th Anniversary Year; Staying Power Attributed to Focus on Customer Service, Innovation / May 2007
Preventive Maintenance is Key to Stopping Carbon Monoxide Fatalities; Automated WinTrack PM Software Helps Keep Guests, Staff Safe/ February 2007
10 Preventive Maintenance Steps You Can Take to Maximize Energy Efficiency This Winter—Courtesy of Mintek Mobile Data Solutions / February 2007
Mintek Mobile Data Solutions Names Ty Abrahams Director of Marketing / December 2006
Mintek Mobile Data Solutions Completes Business Continuity Plan; Certificate Awarded by Elliot Consulting Services / December 2006
Mintek Mobile Data Solutions Ranked Among Top 500 Global Software Companies; Software Magazine’s Ranking Based on 2005 revenues / October 2006
Mintek Mobile Data Solutions White Paper Makes Case for Automated Asset Management, Preventive Maintenance / September 2006
Mintek Mobile Data Solutions Welcomes Loews Hotels as New WinTrack PM Customer; Company Begins Rollout of Preventive Maintenance System in its 18 Hotels / July 2006
Hotel Companies Experience Power of Mintek’s Automated Asset Management Systems; Lodging Asset Management Suite Extends Asset Life, Improves Operations, Increases Guest Satisfaction / June 2006
Mintek Mobile Data Solutions Launches New Website; Resource is One-Stop Shop for Hoteliers Interested in Mobile, Automated Asset Management, Preventive Maintenance Solutions / November 2005
Mintek Mobile Data Solutions Offers 10 Preventive Maintenance Suggestions to Cut Energy Consumption, Increase Profitability / November 2005
Mintek Mobile Data Solutions Ranked Among Top 500 Global Software Companies / September 2005
Mintek Mobile Data Solutions Featured in ‘Managing the Lodging Operation,’ a New Book Published by Prentice Hall ; Company’s WinTrack PM Solution Highlighted in Employee Scheduling Chapter / August 2005
Mintek Mobile Data Solutions Celebrates 250th WinTrack PM Installation at Horseshoe Bay Resort Marriott / June 2005
Mintek Announces First Industry Specific, Money Saving Asset Management Solution Exclusively for Lodging / December 2004
Mintek Survey Reveals Top Reasons Optimal Preventive Maintenance is Rarely Reached at Hotels / November 2004
GuestWare, Mintek Mobile Data Solutions Form Strategic Alliance; Agreement Allows Both to Coordinate Sales, Marketing and Development Efforts / September 2004
Wyndham International to Install WinTrack PM—Mintek Mobile Data Solutions’ Mobile Preventative Maintenance Solution—in 50 of its Hotels / July 2004 
Mintek Introduces WinTrack PM Management Alerts; New System Delivers Maintenance Data by E-mail or Pager, Helps Owners Manage Assets Effectively / June 2004 
Mintek Mobile Data Solutions Celebrates 100th WinTrack PM Installation; System Transforms Cheeca Lodge & Spa’s Preventative Maintenance Process / June 2004
Automated Solutions Such as WinTrack PM Add Efficiencies to Preventative Maintenance, Rounds, Work Orders and Room Inspection Processes / May 2004
WinTrack PM, Mintek’s Mobile Preventative Maintenance Solution, Helps Hawaii’s Mauni Lani Resort Preserve its Most Valuable Assets / March 2004 
Mintek Mobile Data Solutions Publishes Lodging Industry Article 'Preventative Maintenance for Profitability' / November 2003
Developer of WinTrack PM Changes Corporate Name To Mintek Mobile Data Solutions / Sept 2003 
Developers of WinTrack® PM Announces Free Lodging White Paper / 'Determining the Economic Value of Preventative Maintenance' / July 2003
Mintek’s Mark Sokol Slated To Present HITEC®  2003 Exhibitor Tutorial “Determining the Economic Value of Preventative Maintenance” / May 2003
Mintek Unveils Web Based Management Tool for Lodging Engineering Departments Using WinTrackPM® / May 2003 
Mintek Corporation’s WinTrack® PM Selected by Marriott International to Provide Mobile Property Maintenance for its Full Service Properties / Aug 2002


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