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10 Ways Preventive Maintenance Can Help
Minimize Your Legal Exposure
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Compliments of Mintek Mobile Data Solutions
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DUNEDIN, FLA. — July 2, 2007—If an accident occurs in your hotel because of improper preventive maintenance (PM), will you be ready to pay? Over and over? The total cost of an accident can snowball over time. Legal and settlement costs, higher insurance rates, lost productivity if a worker is involved, and even lost business if the incident is publicized, can all add up to one hefty bill.

Costs associated with incidents where a hotel is at fault have been going nowhere but up lately. Insurance companies have been hit hard in recent years by natural disasters and rising costs common to all of us—energy, labor, maintenance, etc. And, we all know that attorney fees are not going down. So why not minimize your hotel’s legal exposure by implementing a PM system? By implementing an effective PM plan, you will demonstrate to any future judge and jury that hotel safety was given a reasonable amount of attention.

An automated PM system will ensure that your property runs as safely as possible. It will also extend the life of the hotel’s most valuable assets and increase guest satisfaction by eliminating the potential for on-property incidents. Mintek Mobile Data Solutions, the lodging industry’s leading developer of automated PM systems, offers the following 10 suggestions to keep your hotel free from unsafe conditions and their related legal costs.

  1. Frequently check all smoke alarms, sprinkler systems and fire extinguishers.
  2. PM all emergency lighting and backup power systems regularly to ensure that guests can safely evacuate a building in the event of a fire or other incident.
  3. Monitor security cameras daily to minimize the opportunity for theft and/or unlawful entry.
  4. Check all electrical systems to ensure there are no loose wires or “hot” connections. 
  5. Investigate all flooring areas daily for ripped carpet, spills, room service trays or any other items that may cause trip and fall accidents.
  6. Constantly monitor all areas where there is a potential for natural gas leakage or carbon monoxide buildup.
  7. Check all refrigeration system temperatures daily to ensure food safety.
  8. Measure pool chlorine levels several times a day to keep guests safe. Unsafe levels of chlorine can combine with contaminants in a pool and cause skin, eye or respiratory irritation. 
  9. Monitor all signage related to guest and staff safety to make sure it has not been moved.
  10. Create and actively support a safety committee that includes management and staff participation. Meet at least monthly. Teach all employees safety procedures, ask for their input, and reward them for stellar safety performance.
Mintek’s Leading PM Solution

Since 1999, Dunedin, Fla.-based Mintek Mobile Data Solutions has helped hundreds of hotels throughout the United States and Canada automate their PM processes. Mintek’s WinTrack PM software, which incorporates handheld devices and bar coding, ensures that PMs, rounds, inspections and work orders are accomplished on time. The result: a safer hotel operation.

WinTrack PM replaces inefficient paper-based processes still found in many hotels. Bar codes are discreetly placed on every item needing a PM. When an engineer scans a bar code on a piece of equipment, it prompts him to answer previously determined questions. After the PM has been completed, the bar code is scanned again. Each step is recorded within WinTrack PM.

Mintek’s system adds accountability to the PM process because managers know exactly when an engineer was at a piece of equipment, what was recorded, and how long the engineer was there. WinTrack PM automates PM scheduling and streamlines the work order process. Work orders can be generated automatically through the handheld based on answers provided by engineers. WinTrack PM also tracks parts information for each item needing checked, as well as the costs associated with parts and equipment replacement. 

WinTrack PM can be used throughout a hotel—not only for expensive equipment but also for guestroom inspections. Meter readings also can be captured with Mintek’s PM system. If a meter reading is out of range, WinTrack PM can generate a warning message. If a PM becomes overdue, it is flagged within WinTrack PM. Mintek’s Maintenance Portal centralizes reporting so that work can be monitored from anywhere there is Internet access. 

WinTrack PM Results 

“WinTrack PM most definitely has helped prevent breakdowns,” says the director of facilities at a 438-room hotel in North Carolina. “It gives me assurance going into an owner’s meeting to know that every piece of equipment has been properly maintained. It most definitely improves the guest experience.”

“Each part of WinTrack PM ensures that a hotel operates as safely as possible,” says Lind Hutton, Executive V.P. and COO of Mintek Mobile Data Solutions. “Without a doubt, a well designed PM program can reduce the potential for accidents, extend the life of valuable equipment, minimize labor and repair costs, increase energy efficiency, and keep guests and staff comfortable and content.”

About Mintek Mobile Data Solutions:

Mintek Mobile Data Solutions is the developer of turn-key solutions for city utilities, lodging and cable companies that provide access to customer, employee and asset information beyond the “traditional office.” Mintek’s solutions have been implemented in more than 1,500 individual locations with more than 5,000 mobile field users. Among Mintek’s clients are Plant City, Fla., Time Warner Cable, Comcast, Bright House Communications, Marriott International and Loews Hotels. For more information, call Ty Abrahams, director of marketing, at (727) 734-9175, or go to: www.mintek.com.

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Ty Abrahams, Director of Marketing
Mintek Mobile Data Solutions
(727) 734-9175
E-mail: ty.abrahams@mintek.com
www.mintek.com

Glenn Hasek, President
Hasek Communications
(440) 243-2055; cell: (216) 702-0334
E-mail: hasekcom@aol.com
www.hasekcom.com



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Also See Mintek Mobile Data Solutions to Introduce WinTrack PM for Windows Mobile Platform at HITEC; Powerful New MC Terminals Support Upgraded Preventive Maintenance Software / June 2007
10 Ways to Keep Your Hotel Property Energy Efficient This Summer; Compliments of Mintek Mobile Data Solutions / June 2007
Mintek Mobile Data Solutions Marks 20th Anniversary Year; Staying Power Attributed to Focus on Customer Service, Innovation / May 2007
Preventive Maintenance is Key to Stopping Carbon Monoxide Fatalities; Automated WinTrack PM Software Helps Keep Guests, Staff Safe/ February 2007
10 Preventive Maintenance Steps You Can Take to Maximize Energy Efficiency This Winter—Courtesy of Mintek Mobile Data Solutions / February 2007
Mintek Mobile Data Solutions Names Ty Abrahams Director of Marketing / December 2006
Mintek Mobile Data Solutions Completes Business Continuity Plan; Certificate Awarded by Elliot Consulting Services / December 2006
Mintek Mobile Data Solutions Ranked Among Top 500 Global Software Companies; Software Magazine’s Ranking Based on 2005 revenues / October 2006
Mintek Mobile Data Solutions White Paper Makes Case for Automated Asset Management, Preventive Maintenance / September 2006
Mintek Mobile Data Solutions Welcomes Loews Hotels as New WinTrack PM Customer; Company Begins Rollout of Preventive Maintenance System in its 18 Hotels / July 2006
Hotel Companies Experience Power of Mintek’s Automated Asset Management Systems; Lodging Asset Management Suite Extends Asset Life, Improves Operations, Increases Guest Satisfaction / June 2006
Mintek Mobile Data Solutions Launches New Website; Resource is One-Stop Shop for Hoteliers Interested in Mobile, Automated Asset Management, Preventive Maintenance Solutions / November 2005
Mintek Mobile Data Solutions Offers 10 Preventive Maintenance Suggestions to Cut Energy Consumption, Increase Profitability / November 2005
Mintek Mobile Data Solutions Ranked Among Top 500 Global Software Companies / September 2005
Mintek Mobile Data Solutions Featured in ‘Managing the Lodging Operation,’ a New Book Published by Prentice Hall ; Company’s WinTrack PM Solution Highlighted in Employee Scheduling Chapter / August 2005
Mintek Mobile Data Solutions Celebrates 250th WinTrack PM Installation at Horseshoe Bay Resort Marriott / June 2005
Mintek Announces First Industry Specific, Money Saving Asset Management Solution Exclusively for Lodging / December 2004
Mintek Survey Reveals Top Reasons Optimal Preventive Maintenance is Rarely Reached at Hotels / November 2004
GuestWare, Mintek Mobile Data Solutions Form Strategic Alliance; Agreement Allows Both to Coordinate Sales, Marketing and Development Efforts / September 2004
Wyndham International to Install WinTrack PM—Mintek Mobile Data Solutions’ Mobile Preventative Maintenance Solution—in 50 of its Hotels / July 2004 
Mintek Introduces WinTrack PM Management Alerts; New System Delivers Maintenance Data by E-mail or Pager, Helps Owners Manage Assets Effectively / June 2004 
Mintek Mobile Data Solutions Celebrates 100th WinTrack PM Installation; System Transforms Cheeca Lodge & Spa’s Preventative Maintenance Process / June 2004
Automated Solutions Such as WinTrack PM Add Efficiencies to Preventative Maintenance, Rounds, Work Orders and Room Inspection Processes / May 2004
WinTrack PM, Mintek’s Mobile Preventative Maintenance Solution, Helps Hawaii’s Mauni Lani Resort Preserve its Most Valuable Assets / March 2004 
Mintek Mobile Data Solutions Publishes Lodging Industry Article 'Preventative Maintenance for Profitability' / November 2003
Developer of WinTrack PM Changes Corporate Name To Mintek Mobile Data Solutions / Sept 2003 
Developers of WinTrack® PM Announces Free Lodging White Paper / 'Determining the Economic Value of Preventative Maintenance' / July 2003
Mintek’s Mark Sokol Slated To Present HITEC®  2003 Exhibitor Tutorial “Determining the Economic Value of Preventative Maintenance” / May 2003
Mintek Unveils Web Based Management Tool for Lodging Engineering Departments Using WinTrackPM® / May 2003 
Mintek Corporation’s WinTrack® PM Selected by Marriott International to Provide Mobile Property Maintenance for its Full Service Properties / Aug 2002


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