Solution, Helps Hawaii’s Mauni Lani Resort
Preserve its Most Valuable Assets
|DUNEDIN, FLA .- March 16, 2004 — The luxurious Mauna Lani
Resort has selected WinTrack® PM, Mintek Mobile Data Solution’s mobile
property maintenance system, as its preventative maintenance solution.
The resort, located on Hawaii’s tropical Kohala Coast, will use WinTrack
PM to track maintenance and help preserve its most valuable equipment.
"We are excited that this prestigious resort has selected WinTrack PM," says Mark Sokol, director of product marketing for Mintek. "This will enable them to more easily plan, conduct and monitor preventative maintenance."
Kurt Matsumoto, general manager of the Mauna Lani Resort, says engineers at the property previously relied on a manual, paper-based system that provided no way to confirm that work was being done. Now, its engineers use handheld scanning devices that read barcodes placed on equipment. Whenever a piece of equipment is checked, its barcode is scanned and the step is recorded within WinTrack PM.
"It adds accountability to the entire preventative maintenance process," Matsumoto says. "The handhelds are easy to use and our engineers like not having to complete a lot of paperwork."
WinTrack PM helps prevent equipment failure
Prior to implementing WinTrack PM, Matsumoto says it was assumed that a large portion of the resort’s equipment was not being checked.
"Every year, we would have unexpected equipment failures," he says. "We just assumed we would have to spend money based on the equipment’s estimated age. We were making poor decisions. WinTrack PM is going to help prevent that from happening."
WinTrack PM automates the preventative maintenance process and prompts each engineer to answer previously determined questions about each piece of equipment. Using WinTrack PM, engineers at the Mauna Lani Resort can generate work orders, requests for parts and build a database of historical information about each piece of equipment.
"WinTrack PM will help the Mauna Lani Resort extend the life of its valuable equipment, reduce the cost of repairs and parts, and control overtime costs related to equipment repair," Sokol says. "By using WinTrack PM, the resort also will reduce the amount of energy wasted by inefficient equipment."
Mintek facilitates smooth transition
Matsumoto says WinTrack PM, which has been in place since December, was easy to get up and running.
"The whole process was turn-key," he says. "Mintek has the set-up and training process well organized."
A little more than two months after WinTrack PM’s launch at the Mauna Lani Resort, Matsumoto is confident he has the right preventative maintenance system in place.
"We have better management information and can actually track our maintenance procedures," he says. "We know that work is being done. It’s definitely helping us improve our efficiency and productivity."
Matsumoto says he expects guest satisfaction at the resort to improve because of the reduction in maintenance issues.
"That is understandable," Sokol says. "Oftentimes, a maintenance problem will reduce the likelihood of a repeat visit. Also, guests who have negative experiences will tell their friends. Fortunately, WinTrack PM reduces the likelihood of that scenario significantly."
the Mauna Lani Resort
Mintek Mobile Data Solutions
WinTrack is a registered trademark of Mintek Corp. Third party product and brand names may be trademarks or registered trademarks of their respective owners.
Mark Sokol, Director of Product Marketing
Mintek Mobile Data Solutions
|Also See||Mintek Mobile Data Solutions Publishes Lodging Industry Article 'Preventative Maintenance for Profitability' / November 2003|
|Developer of WinTrack PM Changes Corporate Name To Mintek Mobile Data Solutions / Sept 2003|
|Developers of WinTrack® PM Announces Free Lodging White Paper / 'Determining the Economic Value of Preventative Maintenance' / July 2003|
|Mintek’s Mark Sokol Slated To Present HITEC® 2003 Exhibitor Tutorial “Determining the Economic Value of Preventative Maintenance” / May 2003|
|Mintek Unveils Web Based Management Tool for Lodging Engineering Departments Using WinTrackPM® / May 2003|
|Mintek Corporation’s WinTrack® PM Selected by Marriott International to Provide Mobile Property Maintenance for its Full Service Properties / Aug 2002|
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