News for the Hospitality Executive
|COLUMBIA, Md., Nov. 27, 2007 - MICROS Systems, Inc. (Nasdaq:
MCRS), a leading provider of information technology solutions for the hospitality
and retail industries, is pleased to announce that Pechanga Development
Corporation has selected the MICROS OPERA Enterprise Solution for its Pechanga
Resort & Casino in Temecula, California. The implementation for the
522-room, Four Diamond Resort was completed in August 2007. The selected
modules include OPERA Property Management System (PMS), OPERA Sales &
Catering System (S&C), OPERA Revenue Management System (RMS), OPERA
Web Suite, and the OPERA Gaming Interface.
When Pechanga Resort & Casino opened in 2002, it was the largest Indian-owned, Las Vegas style gaming property in California. The property has utilized MICROS' 9700 Hospitality Management System (HMS) since its opening. Today, Pechanga Resort & Casino is one of the largest POS installations in Southern California with over 15 outlets. The enhanced interface between MICROS OPERA Enterprise Solution and MICROS 9700 HMS is offering Pechanga superior guest service features linking its hotel and restaurant operations.
The OPERA Enterprise Solution provides seamless integration among key hotel systems. OPERA Sales & Catering (S&C) and OPERA Property Management System (PMS) share a single database, allowing users access to identical inventory, customer account information, rate availability, and controls throughout the enterprise. Interfaced with OPERA S&C and PMS, the OPERA Revenue Management System (RMS) offers Pechanga the tools to analyze the value of particular group business and to maximize its revenue. OPERA Web Suite allows Pechanga to maximize bookings and to increase revenue by linking guests, corporate accounts, and travel agents directly into its PMS and S&C system. Pechanga is also the first to implement the enhanced OPERA Gaming 2-way Interface to Aristocrat OASIS Player Tracking System, which allows authorized staff to request and award comps, monitor and control comp expenses, and provide secure access to real-time details on guest expenditures, stay histories, and gaming statistics.
"Collecting, maintaining, and analyzing all guest-related data in a single database was a major factor in our selection of the MICROS OPERA Enterprise Solution, which will allow Pechanga access to guest data stored in the same tables across multiple applications," stated Greg Sheets, Vice President of Hotel Operations for Pechanga Resort & Casino. "We look forward to our guest history information being dynamically available to all users across OPERA PMS and OPERA S&C."
"The OPERA Enterprise Solution is at the forefront of technology for
the hospitality industry," added Rod Luck, Vice President of Information
Technology for Pechanga Resort & Casino. "The easy-to-use, Windows-based
environment of OPERA will provide our staff with a solution that offers
superior data integration and new functionality, and will assist Pechanga
in elevating the guest experience at our resort casino. We look forward
to partnering with MICROS on further initiatives to enhance guest service
quality and data access across the property."
MICROS Systems, Inc.
|Also See:||Twin River Selects MICROS 9700 Hospitality Management Solution / October 2007|
|MICROS Delivers Harmony to POS Technology with Simphony(TM); The Industry's First True Enterprise POS Solution, Featuring Service Oriented Architecture, Debuts at FS/TEC / October 2007|
|Great Wolf Resorts Selects the MICROS OPERA and MICROS 9700 HMS for Enterprise Deployment / September 2007|
|Carlson Hotels Worldwide Expands on MICROS Technology Solutions; Carlson Hotels Worldwide Expands on MICROS Technology Solutions with Centrally-Hosted OPERA / June 2007|
|GHA.Net Central Reservations Goes Live Powered by Micros / June 2007|
|Dusit Group Signs for Opera Enterprise Solution / February 2007|
|MICROS Systems, Inc. Acquires the Hospitality and Retail Subsidiaries of RedSky IT / January 2007|
|AmericanAirlines Arena Consolidates to MICROS's Integrated 9700 Hospitality Management Solution / December 2006|
|Wynn Macau Selects MICROS OPERA and MICROS 9700 / November 2006|
|MICROS OPERA “In the Heart of the City” with Starhotels / November 2006|
|Joie de Vivre Hospitality Selects MICROS OPERA as Corporate Standard / November 2006|
|Global Hotel Alliance Empowers Members With MICROS Technology / October 2006|
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