| The breakfast will feature juice, coffee and
a choice of pastries, donuts, cereal, muffins or bagels, according to Robert
T. Foley, Travelodge Hotels, Inc. president and chief executive officer.
 This
systemwide initiative will ensure that all Travelodge hotels offer a continental
breakfast for at least two hours each morning, Foley said. More than half
of the brand�s properties already provide continental breakfast.
�Continental breakfast is a big selling point in the hospitality industry,�
Foley said. �Industry studies have shown that today�s hotel guest feels
breakfast should be a standard amenity.�
According to the National Travel Monitor, 63 percent of all hotel guests
expect free continental breakfast, an increase of six percent since last
year.
�This initiative shows Travelodge�s continuing dedication to meeting
the needs of our guests,� Foley said. �We�re confident our new continental
breakfast will entice guests to choose Travelodge hotels more frequently
for their lodging needs.�
The first Travelodge hotel was introduced in 1939, in response to the
need for homelike accommodations to welcome travelers. Today, Travelodge
Hotels, Inc. is a growing franchise system of more than 560 upper - economy
Travelodge® and budget Thriftlodge® properties, offering nearly
46,000 guest rooms throughout Canada, the United States and Mexico.
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Franchisees get more when they join Travelodge
Canada
CALGARY, AB. (July 26, 2000) � Franchisees who join Travelodge
Canada receive some of the most comprehensive training among hotel brands
in Canada today. In addition to general brand training, Travelodge Canada
franchisees also receive extensive regional and property specific training.
HUBB (Hotel University By Brand) developed by Cendant
Corporation, the parent company to Travelodge Canada, is mandatory for
all new general managers and owners. This five-day training program held
in Parsippany, New Jersey focuses on brand information, quality assurance,
franchise services, global distribution services, reservations, purchasing
and hands-on front desk computer skills.
Regional training is also offered to franchisees. These
sessions, designed to improve properties� operations and efficiency are
part of the brand�s Extraordinary Standards Program and are held in major
cities across Canada including Vancouver, Calgary, Toronto and Ottawa.
This training involves hands-on participation including role playing and
covers topics such as Housekeeping and Team Leadership, Service Excellence
at Check-in and Check-out, and MSI Systems. This training is free for all
franchisees.
This year, property specific training is also being conducted
in conjunction with properties� quality assurance inspections. Each franchisee
will receive a full day of one-on-one training on items that are specific
to them. Topics may include yield management, revenue enhancement, selling
skills, housekeeping as it relates to quality assurance, and upselling
techniques. This training is carried out by franchise service managers,
as well as the director of franchise services � operations, a group that
collectively has more than 40 years of hospitality operations experience.
"The extensiveness of our training is what sets us apart
from other hotel brands," said Robin Cumine, director of franchise services
- operations. "We have developed this training in direct response to what
franchisees have asked for and are providing them with detailed professional
development that will assist them with items that concern them the most,"
Cumine added. |
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