News for the Hospitality Executive
....and deploys Quadriga's HTNG award-winning PMN™ solution
(Most Innovative Hospitality Technology of 2012)
April 17, 2013 - Pullman Hotels and Resorts, the upscale international brand of Accor, has selected Quadriga as its preferred partner to create a unique guest technology ecosystem, delivering unrivalled guest service benefits and operational efficiencies. The agreement will see Quadriga deliver a range of integrated hotel technologies, High Speed Internet Access and mobile applications, with guest entertainment and communication services delivered via the TV and Tablet devices.
Central to the agreement is the deployment of Quadriga's Personal Media Network™ solution in Pullman properties on a global basis. Pullman is the first hotel brand to adopt this award-winning technology, which is revolutionising in-room entertainment and the guest experience. PMN™, now a Pullman brand standard, will be implemented initially in the Pullman Paris Tour Eiffel, followed by Pullman Brussels Midi.
“Pullman Hotels & Resorts offers a new approach to upscale hospitality in which technology plays a key role. Whether they are staying for business, leisure, or both, our objective is to offer our guests a cosmopolitan, vibrant and in-style experience. Quadriga's PMN will enable Pullman hotels to enhance guest communication and provide a truly integrated environment where the TV, smart phone and tablet are all synchronised to deliver an unlimited world of service and content.” says Xavier Louyot, Senior Vice President of Marketing for Pullman. "PMN's unique ability to offer a truly unified environment for the tech-savvy guest is why it has now become a core element of Pullman's new brand concept, 'Connectivity by Pullman'. This recognises the need for our guests to be able to access a single set of services, helping them to both work, as well as relax, during their stay with us, and demonstrates that performance and indulgence are no longer contradictory terms."
“Quadriga is a true partner to Pullman and Accor, evolving as our business needs to evolve,” says David Esseryk, VP Consumer Technology at Accor. He continues, “Pullman has selected Quadriga as its single partner, to provide guests with this unique ecosystem of network and entertainment services, because of its considerable industry experience, deep understanding of guest requirements, technology roadmap and strategic vision. Being the first to deploy PMN across all of our hotels, we are providing our guests with a highly differentiated experience through technology which is months or even years ahead of anything else available. An initial demonstration at HITEC 2012 in Baltimore, MD, USA, proved to us that PMN responds to the way our guests want to experience their stay with us.”
With Quadriga's PMN™ the television, smart phone and tablet, and the various forms of personal content (device stored, STB-based, subscription-based) can be integrated into a single application to create a unified network of entertainment services. This creates a seamless, unified experience for guests to access the various forms of content, regardless of the device used, for as long as they are connected to the hotel's WiFi network. Pullman guests will be able to download the PMN app to their personal mobile device, which will provide them with free Internet access, free on-demand entertainment and media streaming. The app will also be available to guests on tablets provided in-room by the hotel.
Quadriga, the hospitality industry's leading integrator of network applications and in-room entertainment systems, with offices in the USA, Europe and Asia, first introduced its PMN solution at HITEC 2012. In November 2012 PMN was awarded the prestigious Equip'Innov Award for the most innovative technology product at Equip' Hotel in Paris. In 2013, it received industry recognition by HTNG, the global trade association dedicated to enhancing the deployment of technology in hotels, receiving the award, 'Most Innovative Hospitality Technology of 2012'.
Jean Philippe Delouis, Quadriga's Area Managing Director for Western Europe comments, "We are delighted that Pullman has selected Quadriga to deliver exclusively around the world, such strategically important technology solutions and guest mobile applications. We are also proud to be working with Pullman and other cutting-edge hoteliers, to create and deliver innovative new services such as PMN, which are defining and transforming our industry."
Quadriga integrates TV and mobile communications platforms, Internet, network and multimedia solutions for the global hospitality industry, delivering operational efficiencies and new revenue opportunities, enabling customers to better compete in an interactive, interconnected and globally accessible world.
Through an ever-growing portfolio of products, services and content Quadriga provides customers with the flexibility and reassurance that they can obtain a complete and relevant technology solution that meets their business revenue, guest satisfaction and operational efficiency targets, all from a single partner. Quadriga’s range of TV and mobile communications platforms, easy-to-use guest Internet solutions, network consultancy and delivery services and multimedia content means it can work with its customers to converge today’s disparate technologies to create a technology ecosystem that delivers unequalled guest service and hotel operational efficiency.
As the hospitality sector expands globally, Quadriga’s global footprint extends across Europe, the Americas, the Middle East, India and key parts of Africa. Plans are also in place to expand into Australasia and South America. This is being achieved through a combination of Quadriga’s own operations and a distribution model into selected countries and territories.
Quadriga has over 30 years experience serving the hospitality sector, supporting more than 300,000 guest rooms and the number 1 in Europe and the number 2 globally. The company has unrivalled expertise and over 10 years experience in managing hotel networks, internet provision and digital IP systems, with over 120,000 internet rooms . The company will continue to leverage its capabilities and deep knowledge of the hospitality sector to create solutions and products that harness the latest technologies and meet ever evolving customer needs and guest expectations. Visit: www.quadriga.com.
Pullman is the upscale international hotel brand of Accor, the world‟s leading hotel operator, present in 92 countries with over 3,500 hotels and 160,000 employees. Located in the main regional and international cities and in prime tourist destinations, Pullman Hotels & Resorts is principally designed to cater for the requirements of cosmopolitan, seasoned travelers. The brand‟s four and five-star establishments provide an extensive range of tailored services, access to groundbreaking technologies, including a new approach to organizing events: meetings, seminars and upscale incentive events. At Pullman hotels, customers can choose between being independent or be given a helping hand by staff available around the clock. The Pullman network has almost 80 hotels in Europe, Africa, the Middle East, Asia-Pacific and Latin America. Our objective is to have 150 hotels around the world by 2015-2020. Pullman, like most of brands within Accor's portfolio, is proud to offer the Le Club Accorhotels(R) loyalty program. Further information concerning the Pullman hotels is available on www.pullmanhotels.com.
|Press contacts for Quadiraga
Quadriga Worldwide Ltd
Tel: +44 (0)7742 412124
Press contacts for Pullman
Bourbon Orleans Adopts Quadriga's LobbyFriend™ to Enhance the Guest
Experience / April 2013
Selects Quadriga's Sensiq for Nine Properties in Finland to Drive
Enhanced Guest Satisfaction / March 2013
Hotels Upgrades Its Quadriga Internet And Entertainment System to
Incorporate High Speed WiFi Across 2,900 Rooms / March 2013
Americas Introduced Following Final Integration of NXTV Brand Into
Quadriga Worldwide / March 2013
Tests Quadriga's LobbyFriend™ in Five European Properties to Drive
Enhanced Guest Communication / March 2013
Personal Media Network™ Wins HTNG's Most Innovative Technology Award
2012 / March 2013
Hires Industry Veteran to Lead Sales Efforts Globally; David Goldstone
joins global leader in network, multimedia, Internet and technology
platform solutions for the hospitality industry / September 2012
Quadriga Supports Networking Capabilities with New Specialist
'QNetworks' Team / June 2012