Hotel Online
News for the Hospitality Executive


.


New York's Hôtel Americano Launches Runtriz’s Industry-Leading
Hotel Evolution Platform

Unique in design, the new 56-room boutique hotel in New York City features an iPad
in every room to showcase its new mobile guest-services App developed by Runtriz

Los Angeles – November 15, 2011
– To say that the Hôtel Americano knows its guests is an understatement. The new, 56-room, 10-story boutique hotel in New York's famed Chelsea art district offers a simple, yet stylish approach to guest accommodations and amenities. Low-to-the-ground platform beds, bean bag chairs, soaking tubs, denim bathrobes and hanging fireplaces are just a few of the distinctive in-room features. One of the real focal points in each guestroom has become the iPad featuring the Runtriz Hotel Evolution platform that brings all hotel services and neighborhood activities to guests' fingertips with just a touch.

The industry-leading Hotel Evolution mobile technology enables hotels to provide a custom experience for their guests, and enables guests to order in-room dining, make restaurant reservations, book spa treatments, submit housekeeping and engineering requests, research attractions and much more.

Hôtel Americano’s guests are mobile-technology dependent, and have huge expectations in service delivery.  Because Chelsea is the center of Manhattan's art world, many guests are there to explore and experience the ethnic and social diversity of this neighborhood. As a service to its guests, Hôtel Americano continuously updates its hotel promotions on the App to match the diverse lifestyle requirements of its guests, as well as offers a comprehensive neighborhood guide for shopping, dining, activities, culture, nightlife and Latin culture.”

Just as this building is unique in its design and accommodations, the App too is equally as unique.  For example, the App changes with the environment and showcases the urban nuances that Hôtel Americano has to offer.  Runtriz’s mobile platform enabled Hôtel Americano to design a mobile guest-services tool that makes a huge impression with the guest from the first interaction.  In fact, in the first few weeks after debuting the App, guests from literally every continent on the planet (excluding Antarctica) were using it to plan their stay pre-arrival!

Creative legend Richard Pandiscio partnered with Runtriz to design look and feel of the App.  Plus, he and famed Hôtel Americano designer and architect Enrique Norten provided personal recommendations for New York hot spots. The App also comes pre-loaded with a selection of digital newspapers, blogs, and useful links to things such as the latest hit Broadway show or the nearby cinema.  It even offers a custom-tailored music playlist from Brazilian icon Bebel Gilberto that “reflects the cosmopolitan and nostalgic, yet decidedly Latin flavor of the hotel.”

"We created Hotel Evolution as a flexible tool to enable hotels such as the Hôtel Americano to develop a custom mobile experience that meets the discriminating needs of its guests," said Matt Allard, Runtriz president."  Guests may experience the App using the iPads provided in-room, as well as on their own mobile devices when out of their rooms and on the go.  By creating special features such as iConcierge to provide recommendations to individual guests based on their preferences and interests, Runtriz can tailor each hotel's mobile strategy to meet the demands of its clientele.  Additionally, by mirroring the design integrity of the property and its website to the App, we are helping Hôtel Americano to extend its distinctive brand identity."

The Hotel Americano App is available on the App Store for iPhone and iPad. For more information about Runtriz and the flexibility and functionality of its Hotel Evolution platform, visit www.runtriz.com.

About Runtriz

Runtriz is a leading developer of mobile software solutions for hotels, resorts and casinos.  In 2008, we launched the industry’s first iPhone app, and today many of the world’s top hotels and casinos run their apps and mobile solutions on our platforms.  Our hotel platform called "Hotel Evolution" is a full service solution that offers guests access to all property amenities and services at their fingertips via any device – smartphone, tablet or laptop – anytime, anywhere, before, during or after their stay.  Guests can order room service, make spa or golf appointments, book reservations, email and text with hotel staff and much more.   Clients using our platform are experiencing higher guest service scores, incremental revenues and greater staff efficiencies.

.
Contact: 

Flinn Flexer
Chief Operating Officer
Runtriz
Tel: (323) 230-9727
flinn.flexer@runtriz.com


.
Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here  

 To Learn More About Your News Being Published on Hotel-Online Inquire Here
  .
Also See: Runtriz Expands Into Colorado with Guest Services App Designed for Award-Winning Westin Riverfront Resort & Spa at Beaver Creek Mountain / November 2011

Runtriz Personalizes Mobile Guest Services for The Umstead Hotel and Spa; Award-winning AAA Five Diamond, Forbes Five Star property in Cary, North Carolina, puts luxury hotel and spa services at guests' fingertips via customized 'Umstead Connect' app / August 2011

runtriz™ Asks: If Your Hotel Is Unique, Shouldn't Your Mobile App Be Unique Too? runtriz™ launches the hotel industry’s most flexible and customizable mobile app platform completely branded for each hotel’s unique identity and guest experience / June 2011

runtriz Makes Sure No Guest Requests are 'Lost in Translation'; runtriz™ launches a global communication platform and content management system that offer dynamic, multi-language capabilities for hotel staff and guest / June 2011

Former Executives of Starwood, Disney, and American Express Join runtriz™ / June 2011

runtriz™ Bringing Right Vibe to Guests Via Prescriptive Music Partnership / June 2011

runtriz™ Opens Global Operations in Tel Aviv; Alan Goldschneider to Lead EMEA Growth / March 2011

runtriz™ Expands to International Markets Starting with Turkey and the Maldives / October 2010

The Redbury @ Hollywood and Vine is Rolling Out the Red Carpet with 'iPad' Apps and Mobile Hotel Services from runtriz™ / September 2010

Runtriz Releases Version 2.0 of Hotel Evolution Adding Flexibility, Scalability and Compatibility; Service runs on iPad, iPhone, iPod Touch, and desktops to provide even easier customization of administrative tasks and flexibility, multi-language support for guests / June 2010

White Lodging Revving Up Mobile Services with runtriz™  at Westin Austin at The Domain; Service runs on iPad, iPhone, iPod Touch, Blackberry, Palm Pre and more to supply travelers visiting the high-tech, high-entertainment area of Austin with fingertip access to services / June 2010

Ultra-Luxury Beachfront Resort Now Offering runtriz -Driven Guest Services; Santa Monica s famed Shutters on the Beach hotel responds to guest requests with one touch, thereby redefining the luxury experience / April 2010

The Americana at Brand and The Grove Tap runtriz™ to Give Residents, Patrons One-Touch Access to Smart Living, Shopping / March 2010

runtriz™ Delivering Mobile Guest Facing App for SLS Hotel at Beverly Hills; Branded "GoSLSHotel," the smartphone application puts all hotel services at guests fingertips; runtriz™ becomes a valuable tool for hearing impaired travelers, Green initiatives / February 2010
.
.

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.