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The 7 Principles of EngageMeTM Is Now available!
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November 4, 2008

Join Bryan Williams, of B. Williams Enterprise, for a live 30-minute
teleconference on Thursday, November 6, 2008.

He will be discussing the new training course: 7 Principles of EngageMe™

Learn about the great features of this new course, and how you can add it to your training library.

Just click here to register for this complimentary teleconference.  

Date: November 6, 2008
Time: 2:00PM EST

Since we launched the EngageMe™ DVD and Poster in 2007, we have received numerous requests to develop a training course to go along with the best-selling EngageMe™ products. Over the past year, our team has been hard at work developing the 7 Principles of EngageMe™! 

Now you can own this great training course for only $674.95 (introductory rate through December 5, 2008). The training course will be sold on a CD, and will include the following:

  • Facilitator Manual 
  • Participant Workbook 
  • PPT Presentation 
We will also include: Plus, if you order by December 5, 2008, we will offer a complimentary 30-minute phone consultation with Bryan Williams. This optional phone consultation is intended for Bryan to discuss strategies for you to get the best use from your new training course. Within 48 hours of purchasing the course, we will contact you to see if you would like to schedule the phone consultation.

Use the 7 Principles of EngageMe™ to train on your schedule…for as often as you like. You can also inquire about us facilitating a train-the-trainer session for your training team at your location. 

Click here to download the course description.

We exist to serve others so they may better serve the world. SM

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Contact:

B. Williams Enterprise, LLC 
Website: www.bwenterprise.net
Email:  info@bwenterprise.net 
Phone: 240-401-6958 

EngageMe…the voice of your customer 
Website: www.engagemenow.com
Email: info@engagemenow.com

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Also See: Hiring and Engaging a World-Class Team / Bryan K. Williams / October 2008
Great Ideas for National Customer Service Week 2008 / Bryan K. Williams / September 2008
Delivering World-Class Service Part 3: Company Service Standards / Bryan K. Williams / September 2008
Delivering World-Class Service Pt. 2: Personal Service Standards / Bryan K. Williams / September 2008
Delivering World-Class Service: Function vs. Purpose / Bryan K. Williams / August 2008
Guest Problem Resolution 101: Power of the Follow-Up / Bryan K. Williams / June 2008
7 Principles to Fully Engage Your Customers – Part 2 / Bryan K. Williams / May 2008
7 Principles to Fully Engage Your Customers / Bryan K. Williams / April 2008
I Am a Service Professional™ / Bryan K. Williams / March 2008
Engage Every Customer…One Touchpoint at a Time / Bryan K. Williams / January 2008
Engaging Service Part 2: It’s All About the Culture / Bryan K. Williams / December 2007
Engaging Service Part 1: Not Just for the Chic / Bryan K. Williams / November 2007
Service Excellence: A Destination or a Journey? / Bryan K. Williams / October 2007
National Customer Service Week is Coming Soon - October 1-5, 2007 / September 2007
National Customer Service Week is Coming Soon - October 1-5, 2007 / September 2007
Engage Me…the Voice of Your Customer www.engagemenow.com / September 2007
Customer Engagement: Where do we begin? / Byran K Williams / August 2007
Engage Me…the Voice of Your Customer / www.engagemenow.com / August 2007
B. Williams Enterprise, LLC Launches Engage Me…  the Voice of Your Customer / August 2007
To Engage…Listen to the Voice of Your Customer / Byran K Williams / August 2007
To Engage the Guest, You Must Engage Those Who Directly Serve the Guest / Byran K Williams / July 2007
Three Service Rules: The Golden Rule, Platinum Rule, and Double Platinum Rule/ Byran K Williams / June 2007
The Greatest Bellman I Ever Met… / Bryan K. Williams / April 2006
Sorry to Say…But Some People Should Not be Serving Other Human Beings / Bryan K Williams / October 2006
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