News for the Hospitality Executive |
Great Ideas for National Customer Service Week 2008
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September 30, 2008 - As you may know, National Customer
Service Week is from October 6th - October 10th. National Customer Service
week can be a great opportunity to re-focus and re-energize your team on
the importance of service excellence. To prepare, I've included three
tools to help you generate excitement.
� Daily Worksheets - You can use the questions on these worksheets to discuss various parts of the service experience with your team. There are seven worksheets for you to choose from. You can use any five worksheets or use them all! � EngageMe Ideas - Select any of these great ideas. Some of the ideas correspond with the "EngageMe..." DVD and Poster. Click here to purchase the EngageMe products. � You and your team can join Bryan Williams for a live teleconference on Wednesday, October 8 at 2PM EST. The topic for this complimentary, 60-minute teleconference is: Motivated to serve: Engage your team so they can engage their customers. Wishing you continued success! Bryan K. Williams *The new Personal Service Committment card is now available! This pocket-sized card is a great resource for your team. About the Author
About B. Williams Enterprise, LLC
We exist to serve others so they may better serve the world. SM |
B. Williams Enterprise, LLC
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