Hotel Online  Special Report


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Hawaiian Hotels & Resorts Installs Datavision’s
Business Intelligence and CRM Tools
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Datavision to provide revenue management and CRM Tools
for The Royal Kona Resort and The Royal Lahaina Resort

WESTON, FL (June 28, 2006) Datavision Technologies, the industry leader in business intelligence systems for the hospitality industry, has installed their DVEnterprise suite of products at Hawaiian Hotels and Resorts (Newbury Park, CA). The DVEnterprise suite collects and warehouses data from a variety of on-property systems, such as PMS, golf, spa, point-of-sale, sales & catering and payroll. Data from these disparate systems can then be viewed together in one integrated platform via Excel spreadsheets, browser based reports and highly graphical dashboards. 

Glenn Hogan, Executive Vice President of Hawaiian Hotels & Resorts says, “Datavision is one of the best investments we’ve made in years. Their CRM and Revenue Management tools allow us to understand our business information in seconds compared to days, allowing us to manage more effectively and efficiently. The return on investment with Datavision was less than four months.” 

“Our Revenue Management (RM) and Customer Relationship Management (CRM) tools are designed to help hotels and resorts quickly identify their best customers, allowing them to maximize the value of their marketing dollars.” says Sudharshan Chary, President of Datavision. “We’re excited to install DVEnterprise at Hawaiian Hotels & Resorts, and aim to continue delivering significant business benefits to their operations.” 

Your marketing research at work

Every day, the marketing module extracts detailed information about each guest including name, address, email, phone number, etc. In addition, guest spending patterns are analyzed by extracting every posted revenue transaction (room revenue, telephone, business center, etc.) The module also extracts future bookings every day, keeping track of guests who have made bookings in the future. 

With this set of criteria, you can build marketing campaigns to track the activity within the campaign period or those outside the campaign period. In addition, the data can be set against various per capita maps to view groups or geographic clusters. 

About Datavision Technologies

Datavision Technologies, a privately owned company established in 1996 and based in Weston, FL, serves approximately 200 hotels and resorts across North America. Datavision’s data-warehousing products have successfully been used to achieve a variety of goals, including night audit automation, revenue management, budgeting, CRM, corporate consolidation, payroll control, owner reporting, recreation scheduling and reservation agent productivity, and group revenue analysis. For more information, log on to the corporate Web site, www.datavisiontech.com, or contact Sherry Marek at (954) 385-0525 ext 113, or smarek@datavisiontech.com

About Hawaiian Hotels & Resorts

Hawaiian Hotels & Resorts, based in Newbury Park, CA, owns two beautiful oceanfront resorts, the Royal Kona Resort, Hawaii and the Royal Lahaina Resort, Maui. They provide complete end-end-end vacation planning, for families, couples and adventure-seeking travelers.  Edward Hogan, CEO of Hawaiian Hotels & Resorts, is also the founder of Pleasant Hawaiian Holidays.  For more information, log on to the corporate Web site, www.hawaiianhotelsandresorts.com, or contact Glenn Hogan at 805-214-5001 or Glenn.Hogan[at]hawaiihotels[dot]com.

 

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Contact:
Sherry Marek
Datavision
smarek@datavisiontech.com
Tel: (954) 385-0525 x113
http://www.datavisiontech.com
Also See: Great Wolf Resorts Installs Datavision’s Business Intelligence System / June 2006
Ginn Company Installs Datavision’s Business Intelligence System at all Their Resorts and at Corporate / June 2006
Kohler Co.’s Resort  Group to Install Datavision’s Business Intelligence Suite; Datavision to provide tools for revenue management, golf/spa analysis, labor control and CRM / June 2005
Stratton Mountain Resort Scores a “Hole in One” with Datavision’s Golf Revenue Management Module / March 2005
American Skiing Company deploys Datavision’s Budgeting & Forecasting Module / May 2004
Amelia Island Plantation Builds Repeat Guest Business with Datavision CRM Module / Jan 2004
Datavision Enhances its Revenue Management Module by Adding Spa/Golf Revenue Analysis and Res Agent Productivity Data / June 2003
nterContinental New Orleans installs Datavision™ Business Intelligence System /  June 2003
Interstate Hotels & Resorts Installs Datavision Business Intelligence System / May 2003
Tarsadia Hotels Reaping Benefits From Datavision’s Business Intelligence System / April 2003
Intrawest Corp. Resorts Team With Datavision To Streamline Information / Jan 2003
Loews Hotels at Universal Orlando Realizes Significant Labor Savings by Installing Decisions Data Warehouse from Datavision Technologies / Nov 2002 
Decisions Business Intelligence System Installed at 7 American Skiing Company Resorts / March 2003


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