Hotel Online
News for the Hospitality Executive



Swisscom Hospitality Boosts its Technical Operations and
Major Accounts Management in the Americas

Aggressive Growth Program in the Americas Continues

Swisscom Hospitality has announced today the hiring of Michael Thomas and Gwen Purtell, two senior hospitality technology professionals, as part of its growth program in the Americas. Michael Thomas will oversee Swisscom’s system integration and field operations activities and Gwen Purtell will have major account responsibility for selected major accounts, primarily on the East Coast / mid-Atlantic area.

26 February 2013 - This announcement comes only three weeks after the appointment of Greg Wutzke as a Director of Business Development based in Chicago and Patrick Lewis as Director, Solutions Architecture for Swisscom’s Americas team. Swisscom’s competency building program is designed to provide hoteliers in the Americas with a unique pool of resources in business development, engineering, operations and customer support services, while leveraging Swisscom’s global capabilities as a prime technology provider and network operator.

Michael Thomas is strengthening Swisscom Hospitality’s operations leadership team as Director of Professional Services. Michael can draw on many years of engineering and operations experience, including more than ten years with IBAHN in progressively key positions, including Director of Americas Field Services and Director of Technical Operations.  He gained his spurs in various engineering and technical disciplines at MCI Worldcom.

Based in Boston, Gwen Purtell is joining Swisscom Hospitality as a Director of Business Development, Major Accounts. She began her career in the hospitality industry in sales management with Interstate Hotels & Resorts and later with Starwood.  Gwen joined IBAHN in 2000, where she crossed paths with Thomas, as a strategic account executive and was most recently Director of Major Accounts. Having been in constant contact with hotel brands, management companies and asset managers for over ten years now, Gwen has gained an almost unparalleled understanding of the hospitality technology business and its actors.

“With Michael and Gwen joining our Americas team, we continue to execute on our accelerated growth and scale strategy for the Americas”, says Mark Holzberg, VP, The Americas and Global Managed Services for Swisscom. “This is a critical time where the industry is asking for a true solutions provider that can scale globally and also execute locally. Having myself joined Swisscom only recently, I am very excited to see this company taking the initiative and being ready to shape the industry’s future, and we’ve only just begun.”
About Swisscom Hospitality Services
Swisscom Hospitality Services, a subsidiary of Switzerland’s leading Telecom carrier Swisscom, supplies the global hotel industry with integrated technology solutions. We advise hotel chains and groups on the rapidly evolving digitization of their communication services and work with them towards optimizing their IT Total Cost of Ownership. We build and manage convergent hotel networks that integrate both Swisscom and 3rd-party applications. The Swisscom suite of guest and hotel applications includes IPTV, Connected TV, HSIA, Voice over IP, room controls as well as business center and conference solutions. Swisscom works with 2,000+ partner hotels across North America, EMEA and Asia-Pacific.

For further media information, please contact:

Phil Taylor
Hospitality Services North America Corp.
Dulles, VA 20166
Phone (571) 323 6600


Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here
Also See: Swisscom Hospitality Continues to Strengthen its North American Business with New Appointments / February 2013

Swisscom Hospitality Appoints Mark Holzberg Vice President, The Americas and Global Managed Services / January 2013

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.