Hotel Online
News for the Hospitality Executive


Multi-Company Effort Creates New Solution to Guest Room Remote Control Challenges

Group of Hotel Technology Next Generation (HTNG) Members Publish
New Standard for a Single Remote Supporting Multiple Devices

CHICAGO (July 26, 2012) – Entertainment system products used in hotel rooms are now easier to integrate, thanks to a recently completed effort by members of the trade association Hotel Technology Next Generation (HTNG).  The group has published a new standard to enable a single remote control to support multiple devices, without expensive custom integration.  HTNG members recently held a live demonstration with equipment using the specification with a television from Samsung, an entertainment system from Swisscom, and connectivity panels from C2G, guestLINK and TeleAdapt.  Several global hotel companies have started requesting implementation of this standard from their suppliers.

Unlike home users, hotels must often choose entertainment system components from different suppliers for televisions, set-top boxes, connectivity panels and other components.  Differences among vendors in implementation of certain HDMI remote control commands, however, have often led to the need for custom integration and extra cabling in order to control all devices from a single remote control.  The new HTNG specification addresses this issue by requiring consistent implementation of the HDMI Consumer Electronics Control (CEC) commands that are needed in a hotel environment.

The live demonstration at the trade association’s North American Conference in Chicago showed the commitment of several leading vendors to implement the new standard.  “This effort creates a better guest experience while reducing costs for hoteliers and technology vendors alike, and will have a great impact on guest room entertainment systems,” said HTNG CEO Douglas Rice, “We are seeing strong interest and deployment plans from a large number of manufacturers of televisions, DVD and Blu-ray players, set top boxes, auxiliary panels and many more.  Hotels are particularly excited that devices using this functionality are simple to connect and completely transparent to the guest – the remote control just works.”

Samsung has committed to implement the specification across their entire new hospitality television line.  “We have embedded this profile in our 2012 hospitality TV line and are committed to maintaining this multi-device interoperability going forward” said Fred Crespo, Director of Technology & Business Development-Hospitality for Samsung Electronics America, Inc.  Swisscom has also reiterated its commitment to the HTNG profile.  “Our experience as a hotel system integrator allows us to merge the equipment from qualified third parties into one unified set-up.  We strongly supported this effort and have deployed this functionality in our set-top boxes,” stated Thomas Di Giacomo, Vice President of Global Service Development for Swisscom Hospitality.

The specification is the result of a global HTNG working group effort of hotel companies, consultants and technology suppliers.  Requirements were identified by hotel companies and consultants, including Fairmont Raffles Hotels International, JHM Hotels, Mandarin Oriental Hotel Group, Starwood Hotels & Resorts Worldwide, Inc., Sunstone Hotels and The Conceptual Group.  Technology companies who were involved in the profile development were C2G, Deuromedia Technologies Ltd., Enseo, guestLINK, iBAHN, LodgeNet Interactive Corporation, Media Communications S.A., Philips, Saflok, Samsung Electronics Co., Schneider Electric, Swisscom and TeleAdapt.

For more information, including links to the publicly available specification, visit this page:

About Hotel Technology Next Generation

The premier technology solutions association in the hospitality industry, HTNG is a self-funded, non-profit organization with members from hotel and hospitality companies, technology vendors to hospitality, and other industry members including consultants, media and academic experts.  HTNG’s members participate in focused workgroups to bring to market open solution sets addressing specific business problems.  HTNG fosters the selection and adoption of existing open standards.  Where necessary, it also develops new open standards to meet the needs of the global hospitality industry.

Membership in HTNG is open to hotel and hospitality companies, technology vendors to hospitality, consultants, academics, press and others.  Currently more than 400 corporate and individual members from across this spectrum, including most of the world’s leading hotel companies and technology vendors, are active HTNG participants.  HTNG’s Board of Governors, consisting of 17 top IT leaders from hotel companies around the world, itself has responsibility for about 2.8 million guest rooms.  Workgroup proceedings, drafts, and specifications are published for all HTNG members as soon as they are created, encouraging rapid and broad adoption.  Specifications are released to the public domain as they are ratified by the workgroups.  For more information, visit


Hotel Technology Next Generation
Brian Larson
Director of Marketing
+1 847 303 5560

 Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here
Also See: Hotel Technology Next Generation (HTNG) Releases Interface Specifications; Sets Sights on Point-of-Sale Integration with PMS / May 2012

Agenda Topics and Speakers Set for Hotel Technology Next Generation’s (HTNG's) Conference to Occur in Chicago April 2-5, 2012 / March 2012

Entry Deadline Approaching for Hotel Technology Next Generation's (HTNG) Most Innovative Hospitality Technology Award; Entry Deadline is February 24, 2012 / February 2012

Agenda Topics and Speakers Set for Hotel Technology Next Generation’s (HTNG) Annual European Conference to Occur in Berlin, Germany Starting November 14, 2011 / October 2011

Major Hotel Groups Joining Forces to Improve Security of Credit Card Data Processing / September 2011

Hotel Technology (HTNG) Elects 15 Members for its First Vendor Advisory Council / August 2011

Agenda and Speakers Set for Hotel Technology Next Generation’s (HTNG) Inaugural Members Meeting in Dubai, May 15-16, 2011 / April 2011

AH&LA, HTNG and HFTP Issue a Joint Statement On Credit Card Security Urging Hotel Managers to Take Immediate Action / March 2011

Top Speakers and Issues on the Agenda for Hotel Technology Next Generation's 7th Annual North American Members' Meeting; Topics Include IT-Free Hotels and the Changing Face of Credit Card Breaches / February 2011

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.