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Crowne Plaza Milwaukee West in Wisconsin Promotes Patrick Palmer
to General Manager and Welcomes Kris Mosier as Director of Sales

WAUWATOSA, WI (May 22, 2012) – Crowne Plaza® Milwaukee West – the upscale, stylish hotel in Milwaukee County Research Park that was the first new prototype for InterContinental Hotels Group’s (IHG) Crowne Plaza brand and serves as a model for future hotels – has promoted Patrick J. Palmer, CHA to General Manager and welcomes Kris Mosier as Director of Sales.  The hotel has won numerous awards for customer service, operations and design including two prestigious IHG Torchbearer Awards as one of the brand’s top performers for excellence in operational and customer satisfaction, and several Meeting Excellence Awards.

“I was privileged to be part of the opening team for the Crowne Plaza Milwaukee West, and am now honored to become General Manager,” said Palmer.  “I look forward to maintaining our high standards for quality and customer service, and continuing to be among Crowne Plaza’s leading hotels in North America.”

Palmer is a 27-year veteran of the hospitality industry, serving as General Manager of the Hawthorne Suites in Kenosha, WI since June of 2000, and then leading its conversion to a Holiday Inn Express in 2007.  He assisted in opening the Crowne Plaza Milwaukee West in 2008 and was appointed Director of Sales in 2009.  Since then, there has been a steady increase in business, and the hotel’s 7,000 square foot conference center has established itself as an integral component of the Milwaukee Research Park and active community partner, hosting Make-A-Wish, Children’s Hospital and other fundraisers annually.

Palmer is a member of the Convention Sales Committee of Visit Milwaukee and an active participant in the Wauwatosa Chamber of Commerce.

Crowne Plaza Milwaukee West’s new Director of Sales, Kris Mosier, has nearly 15 years’ experience in the industry and began her career as a Catering Manager and Director of Catering with Holiday Inn hotels in Davenport, IA and Rolling Meadows, IL.  For six years, she was Director of Catering for the Olympia Resort in Oconomowoc, WI and promoted to Interim Director of Sales.  She joined Crowne Plaza Milwaukee West in 2010 as Catering Manager and Social Event Coordinator, and has also served as Director of Catering for Marriott Milwaukee West.

Mosier served five years on the Food and Beverage Committee for the annual “Ridin’ to a Cure” breast cancer research fundraiser benefitting Medical College of Wisconsin; is a member of the National Association of Catering Executives (NACE) and serves on its Membership Committee, and is a Certified Food and Beverage Executive of the Hotel and Lodging Association.

About Crowne Plaza Milwaukee West
The 100% smoke-free Crowne Plaza Milwaukee West offers an outstanding guest experience with 198 luxurious accommodations designed for function and comfort, with amenities and exceptional service important to today’s business and leisure travelers.

The hotel is the area’s Place to Meet™ boasting a full-service meeting and events facility and ballroom; trendy Innovation restaurant/lounge; sleek, beautifully appointed guestrooms and suites with the Crowne Plaza Sleep Advantage® and interactive flat screen TV; complimentary Wi-Fi throughout; two unique room types on the Executive Floor for corporate executives and women travelers, and sustainable products.  There is also a 24-hour business center, fitness center, indoor swimming pool and whirlpool.

Crowne Plaza Milwaukee West is located at 10499 West Innovation Drive, 10 minutes west of downtown and within walking distance of the GE Healthcare facility.  For reservations, call 877-2-CROWNE (877-227-6963) toll-free or 414-475-9500, or visit or Facebook.  The hotel participates in Priority Club Rewards, the world’s largest guest loyalty program.

The property is owned by New Berlin, WI-based KL Hotel, LLC and managed by Lane Hospitality of Northbrook, IL under a license agreement with a company in the InterContinental Hotels Group.

Barbara Fischhof
HVS Sales & Marketing Services

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Also See: Crowne Plaza Danbury in Connecticut Opens Following Renovation and Rebranding of the Former 242-room Danbury Plaza Hotel / April 2012

IHG Unveils the 271-suite Crowne Plaza Suites Tequendama Bogota in Colombia; The Second Crowne Plaza Owned by Sociedad Hotelera Tequendama in Colombia / January 2012

IHG to Open the 270-room Crowne Plaza Semarang in Indonesia Owned by the Golden Flower Group / January 2012

Union, Crowne Plaza Chicago O'Hare Reach Agreement on Five-Year Contract for Shuttle Drivers, Bellmen / January 2012

The 279-room Crowne Plaza Syracuse in New York Unveils its $5 Million Renovation / December 2011

Crowne Plaza® Hotels & Resorts Opens 535-room Crown Plaza Danang in Vietnam / September 2011

Crowne Plaza® Hotels & Resorts Promotion Celebrates 11.11.11, Occurring Once Every One Hundred Years, Considered to be One of the Luckiest Days of the Century / August 2011

The 261-room Crowne Plaza Albuquerque in New Mexico to Open After a $14 Million Renovation and Brand Change from the Former Hilton / August 2011
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