TORONTO - June 9, 2011 - Four Seasons Hotels
announced today that, after an inspiring and dynamic career, Jim
President Worldwide Hotel Operations, has decided to retire. Mr.
FitzGibbon will continue to be involved with the Company in an advisory
Four Seasons transitions to a new organizational structure. He
officially relinquish these transitional responsibilities at the end of
“We will all miss Jim’s leadership, business acumen, warmth and
All of us at Four Seasons have benefited enormously from the lasting
contributions Jim has made to our organization and culture,” said Katie
CEO, Four Seasons Hotels and Resorts. “In his distinguished 35
career, Jim has mentored and stewarded many of the Company’s current
leaders, leaving behind a solid foundation for succession, and a
of leadership and friendship. I am personally grateful for the
support he has given me over our many years working together.”
An Illustrious Career
FitzGibbon’s career at Four Seasons has spanned 10 posts in
almost as many
countries, beginning with an entry level position in the Front Office
Inn on the Park Toronto and culminating in his appointment to
Worldwide Hotel Operations in 2006. Since that time, FitzGibbon
helped Four Seasons navigate successfully through the recent global
and also gathered an enormous wealth of ties and relationships around
world, both within Four Seasons and with guests and customers.
empathy and engaging personality have ensured him a wide range of
supporters, and his steady, unfailing sense of fairness and inclusion
earned him the respect of all who know him well.
Four Seasons transitions to a new generation
of leadership, it is also transitioning to a new and elevated hotel
structure. For some time now, the Company has been adding
each region, in recognition of the need to have on the ground expertise
areas such as finance, marketing communications and F&B.
“I count myself exceedingly fortunate to have been able to spend my
Four Seasons,” said Jim FitzGibbon. “The opportunity to grow and
with the Company, and to be able to lead a team of the most talented
people in the business, has been tremendously rewarding. While I
certainly miss the day to day interactions with our guests and
know that I have formed friendships that will last a
A New Generation of Leadership
Four Seasons is now adding two regional Presidents of Hotel Operations
Pacific and the Americas to its executive team. Antoine
already fulfills that role for Europe, the Middle East and Africa.
These appointments are consistent with Four Seasons long term focus on
promotion from within and strengthen the Company’s ability to deliver
class results and sustainable growth in the years ahead.
Hart is appointed President,
Hotel Operations - Asia Pacific. In this role, Hart will
continue to provide strategic leadership for hotel operations
Asia Pacific region, which is the fastest growing part of the
Company. All Regional Vice Presidents in Asia Pacific will
to report to Hart, and he will report directly to Katie Taylor.
Canada and educated in England, Hart joined Four Seasons in Edmonton in
progressing to increasingly senior roles within the Company. In
2008 he was promoted to Senior Vice President, Operations, Asia
Hart will continue to be based in Singapore.
addition to these important appointments, Four Seasons is also creating
new executive position to oversee global product and innovation.
Reid is appointed President,
Hotel Operations - Americas. In this new role, Reid will
responsibility for hotel operations in Canada, the United States and
and South America. All Americas Regional Vice Presidents will
Reid, and he will report directly to Katie Taylor. Born in Lima,
Reid spent his formative years in Spain, France, Switzerland, and
England. He started with Four Seasons in Washington DC in
Reid was promoted to Senior Vice President, Operations, Americas in
overseeing half of the Company’s Americas portfolio. Reid will
to be based out of Dallas, Texas.
three operational appointments are effective August 1, 2011.
Hunsberger is appointed Executive
Vice President, Product and Innovation. In this newly
role, Chris will be responsible for overseeing the Company's product
and innovation efforts. Guy Rigby, Vice President, Food
Beverage, Americas and Scott Taber, Vice President Rooms, Americas,
directly to Chris, and Chris will report directly to Katie
Hunsberger began his career with Four Seasons in 1981 at The Pierre,
(then a Four Seasons hotel). In January of 2008, Chris was
Senior Vice President, Operations, Americas. He will continue to
out of Washington, D.C.
Having strong leadership for Four Seasons legal, compliance and risk
activities is also becoming increasingly important as the Company opens
in more new and diverse markets. Effective immediately:
“The structure that we have announced today has been designed to
future needs of the Company as we grow and evolve,” Taylor said.
enable us to provide strategic and senior leadership as close to our
operating businesses as possible, responding to the diverse business
of each region in a way that has the most impact. The structure
allows us to continue to grow future leaders from within the
behalf of everyone at Four Seasons, I congratulate our new leaders on
Cohen is appointed Executive
Vice President and General Counsel. This appointment
the influential role that Sarah has fulfilled as General Counsel since
both as legal advisor and risk management strategist as the Company
to increase the number of jurisdictions in which we operate.
significant thought leadership and legal expertise in leading an
complex portfolio of businesses will continue to help shape and guide
growth strategy and long term development plans. Sarah joined
Seasons in 1998 as Corporate Counsel, progressing to increasingly
within the Company. In 2006 she was promoted to Senior Vice
was subsequently promoted to General Counsel in August 2009. In
role, Sarah will continue to report to Katie Taylor. Sarah is based out
Toronto Corporate office.
About Four Seasons Hotels and
Four Seasons is dedicated to perfecting the travel experience through
innovation and the highest standards of hospitality. From elegant
surroundings of the finest quality, to caring, highly personalised
service, Four Seasons embodies a true home away from home for those who
and appreciate the best. The deeply instilled Four Seasons
personified in its employees – people who share a single focus and are
to offer great service. Founded in 1960, Four Seasons has
targeted course of expansion, opening hotels and residences in major
centres and desirable resort destinations around the world. Currently
properties in 34 countries, and more than 50 projects under
Seasons continues to lead the hospitality industry with innovative
enhancements, making business travel easier and leisure travel more
rewarding. For more information on Four Seasons, visit press.fourseasons.com