News for the Hospitality Executive
|KONA, HAWAI‘I (March 16,
2011) – Four Seasons Resort
Hualālai at Historic Ka‘ūpūlehu, the first and only AAA Five-Diamond
Five-Star resort on Hawai‘i Island, will reopen on April 30, 2011.
The reopening follows a six-week closure caused by the
earthquake-generated tsunami resulting from the recent earthquake in
The Resort sustained damage from the storm surge, bringing water, sand and debris onto the grounds, mainly affecting pool areas, landscaping, a restaurant and 12 guest rooms and suites.
Resort staff has been instrumental in the early clean-up efforts, and will remain so throughout the restoration. The Resort intends to keep all staff employed in various capacities wherever possible.
“We had planned on opening the Resort earlier, however upon further inspection and damage assessment, we determined it best to sustain the closure until April 30, in order to limit impact on the guest experience,” says Robert Whitfield, general manager of Four Seasons Resort Hualālai. “While there is no significant structural damage, we are well aware of what our guests desire and our need to provide that experience at the highest level possible. This additional time will allow us to polish the property in the fashion it is known for. We’d like to thank our guests for their understanding and outpouring of support, as we bring this place back to perfect form. Our thoughts continue to be with those directly affected by this tragedy.”
All guests with reservations prior to April 30 are being contacted by the reservations team to make alternate arrangements, which include re-booking at a later date, or staying at the Resort’s sister properties on Lāna‘i and Maui, and other Four Seasons properties around the world.
For more information and reservations, please call (800) 332-3442 or visit www.fourseasons.com/hualalai.
Director of Public Relations
Four Seasons Resort Hualālai
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