News for the Hospitality Executive |
Four-Diamond, IACC Certified Eaglewood Resort & Spa
Installs Flyte Systems Products to Elevate Service
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Shortened ROI proves value of
airline flight information to guests and property
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CHICAGO, IL April 17, 2008 � Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality, digital signage, convention centers and related businesses, announced it successfully installed its FlyteBoard real-time airline flight information display and FlytePass boarding pass printing kiosk at the Four-Diamond-rated Eaglewood Resort & Spa in Itasca, Illinois. �The FlyteBoard and FlytePass systems provide guests with real-time flight information that is critical to their travel plans,� said Jeff Wardlaw, Eaglewood Resort�s director of rooms. �We installed Flyte Systems in February and were impressed by how many people use the services to print boarding passes to save time at the airport, or check if their flights at O�Hare International are on time. This is particularly valuable during sever winter weather.� The Flyte Systems units are located outside Eaglewood Resort�s Technology Center conference facilities where attendees can quickly check their flight status information or print boarding passes. Wardlaw stated that when flights are delayed guests often stay on property, enhancing his ROI by utilizing the resort�s food and beverage outlets. Conference coordinators at Eaglewood also use the Flyte Systems� solutions to enhance their service levels. �They collect their attendees� flight information and use the FlytePass kiosk to print out boarding passes. It is a welcome, personal service that saves attendees the time of having to do it themselves.� Based on the success of Flyte�s services, Wardlaw said Eaglewood may add travel information from other area airports in the near future. Flyte Systems products utilize a property�s existing high-speed Internet connection, so installation is a simple process. Wardlaw said, �During the Flyte Systems installation, everyone from the President to the techs and salesperson, were involved and dedicated to ensuring the best possible service. It was a great experience for us as well as for our guests.� Real-time Flight Information FlyteBoard, developed by Flyte Systems, is a wall, floor or ceiling mounted high-definition, flat panel screen which properties install in public areas to provide guests with convenient �glance-and-go� airline flight information for more confident travel planning. What sets Flyte Systems apart from other PC-based applications is its ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by:
Many properties use Flyte Systems� applications to increase revenue with innovative marketing approaches to the distressed traveler. For tips on how to generate revenue by providing guests with Flyte Systems airline information, please log on to the Flyte Systems website at www.flytesystems.com. At HITEC 2008 in Austin, be sure to confirm your flight�s departure
information and print your
About Flyte Systems
About Eaglewood Resort & Spa
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Eaglewood Resort & Spa
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